Customer Service Insurance Agent

Todd M. Fierman *** Johnson Rd. Chillicothe, OH **601 740-***-**** *.*******@*******.***

OBJECTIVE

To obtain sound employment with opportunities for advancement

EXPERIENCE

Barber Self

Employed October 2006 – Present

Various Locations

Exceptional skills in the use of barbering and cosmetology techniques, tools, and equipment

•

Immense ability to train others and to plan, assign, and supervise the work of others

•

Great capabilities to provide assistance or personal care to others

•

Remarkable expertise to perform a variety of general maintenance activities

•

Strong focus on maintainingproficient inventory and bookkeeping

•

Sales Representative Taylor & Sons Roofing April

2010 – January 2012 Washington C.H., OH

Opened new territories/accounts

•

Identified market trends and maintained awareness of competitive activity in the roofing industry

•

Developed and maintained client relationships with a focus on customer service as a key priority for

•

business referrals and repeat business

Provided roofing information (price, quality, point of sales material)

•

Resolved customer orders, inquiries and problems

•

Insurance Agent/Owner American Family Insurance

August 1999 – November 2005 Washington C.H., OH

Sold various types of insurance policies to businesses and individuals including automobile, fire, life, and

•

property

Analyzed the loss potential of clients and for the various clients consulted the causality and property

•

insurance

Directly interacted with the general and financial management professionals for the establishment of policies

•

and procedures

Provided explanation on all the coverage’s features and benefits.

•

Maintained customer satisfaction such as resolving customer inquiries on their policy.

•

Integrated changes to ensure compliance with the Department of Insurance and follow with internal

•

underwriting, and claims departments changes

EDUCATION

Associates Degree Ohio University

Applied Science Chillicothe, OH

Barber License Ohio State Barber College

Master Barber Stylist Columbus, OH

Insurance Agent License State of Ohio

ADDITIONAL SKILLS

Microsoft Office

•

Insurance claim database

•

Insweb

•

REFERENCES

Available upon request

•

Contact this candidate