Project Manager Management

Zonasha Creary mcculloch

*** * **** ****** ** ? Plantation Florida 33324 ( 718-***-**** ?

*******@*****.***

Project Manager, software development

SUMMARY OF QUALIFICATIONS

Technically savvy Professional with over 7 years of experience in the

timely and successful completion of IT projects from requirements gathering

and scope definition to client relations & budget management. Coordinate

project team through the project lifecycles while ensuring compliance with

all client and organization goals and requirements. On track to earn the

Project Management Professional certification in July 2014.

. Slashed project lifecycles from ~120 to ~45 days for Law Enforcement

Agency

. Helped create and manage the development of an e-commerce website for the

Caribbean market.

. Deepened professional knowledge through training in Effective

Communication, PMP-Skillsoft training, and Leadership skills.

. Skillfully documents and maps new and established processes & procedures

to drive results.

. Technically trained in Microsoft Project, Microsoft Excel, Tenrox-Web-

based Project Management Software, and Salesforce-CRM solution

EDUCATION & ACADEMIC EXPERIENCE

Keller University, Miramar, Florida - 2012

Master of Business Administration- concentration in Project Management

Project Management Certificate- 2012

DeVry University, Miramar, Florida-2009

Bachelor of Science in Technical Management

. PMP Certification, PMI Institute, July, 2014

PROFESSIONAL EXPERIENCE

Advanced Public Safety, PROJECT MANAGER, Deerfield, Florida 2011-

Present

Compile and collect business requirements for new project development.

Monitor & Control cost time and risks throughout the life of the project.

Manage progress of project using SDLC from development through deployment

of E-ticketing solutions for law enforcement agencies. Project Manager Lead

of a 5-7 persons team and executes 8-10 projects per month.

. Slashed project lifecycles by 50% using a Software development lifecycle

(SDLC) in conjunction with PM methodologies through phases such as

requirements gathering, designing, QA testing, and deployment to

customer.

. Coordinate weekly status meetings, deployment and project acceptance

. Developed and implemented a more effective QA process, shortening PM

completion times and improving internal communications.

. Exceeded expectations, earning promotions from Implementation Specialist

to Project Manager and Administrator of Tenrox.

. Drove project completion, lead weekly status meetings, and maintain

Microsoft project plans to ensure accurate revenue recognition and timely

delivery.

Pembroke Pines Family Dental, Office Manager, Pembroke Pines, Florida

2011

Boosted the number of patients through the creation of call-back & follow-

up policies; fueling a 30% increase in returning clients. Developed and

implemented reports and new processes to increase effective and daily

operations. Responded to patient complaints, ensuring satisfaction and

retention.

. Bolstered morale through motivational leadership, prompting a 7-person

staff to expand their professional skills and sharpen performance through

the creation of an awards system.

Career Note: Financial Aid Officer, Keiser Institute ( 2010-2011

Carifuna via Netechture, Project Manager, Brooklyn, NY/Remote 2006-

2010

Managed Carifuna's e-commerce website development through key functions

such as research & development and project coordinator. Consulted and

gathered business requirements, change orders, and contractual

modifications, fully documenting all scope changes and specialized

requests.

. Identified and innovated strategies to successfully tap Carifuna's target

market.

. Worked with a multi- cultural team, namely India and the Caribbean

. Helped design and managed the project of an e-commerce website which

today serves the Caribbean population. (www.carifuna.com)

. Managed research and development for the marketing of the website

development by travelling to various Caribbean islands. [pic]

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