Customer Service Office

S tephanie M. Roberts

*** ******** ****** ***********, ** 01550 508-***-****

acc53w@r.postjobfree.com

Objective

Employment

S kills

Professional

Employment

H istory

Education

H ighly detailed oriented quality focused Office Manger/Customer Service Rep. Seeking a position in the

capacity of Office Management and or Support, bringing the follow skills and att ributes. Proactive and f lexible

approach to handling many different priorities, comfortable with being a “Go To” person.

*QuickBooks *Microsoft Excel *Microsoft Word

* Microsoft Office *PowerPoint *Payroll

*Data Entry * Invoice Processing * Report Analysis

* Inventory Control *Social Media Marketing *Extensive Customer Service Training

• Directed all aspects of banking including reconciliation and deposits.

• Organized records with all financial t ransactions.

• Confident with IT and the basic office software packages.

• Reporting on office performance to directors and senior manager.

• Knowledge of customer service practices.

• Complete check request and purchase orders.

• Excellent customer service skills, exceptional telephone etiquette

• Maintain inventories and supplies.

• Dealing professionally with all correspondence, complaints and queries.

• Coordinating meeting and networking events.

• Able to meet monthly deadlines and quota set by management.

Office M anger, Customer Service Rep, Medical Bureau ROI

Worcester, MA 01605 December 2005-June 2013

Office M anager, Dr. Avulsion - Bouche Specialist

Sturbridge, MA 01506 January 2001 - November 2005

Executive Secreta ry, George B Wells Center

Southbridge, MA 01550 December 1998 - December 2001

Practice Management Institute

Certification in Office M anagement Coursework Included

Savannah, GA 31909 2003

F rench River Education Center

Course 280 Hour Computer Applications Program

North Oxford, MA 0153 2011

Contact this candidate