Medical Manager

Elise Cooper 404-***-**** ***********@******.***

Seeking a rewarding career that will utilize my education and professional experiences and to be a valuable asset in the

Business and Healthcare industry.

EDUCATION SKILLS/WORKING KNOWLEDGE

Business Administration, ABA graduate 1986 EMR / Citrix, AllScripts / Epic Software

Miami Dade Community College, Miami Florida Microsoft, Word, Excel, Data Entry, 45 wpm

Internet Windows 8, Business Software

Medical Administrative Assistant graduate 2004

CEI Technical College, Marietta, GA

EXPERIENCES

3/1/2013-9/2013 Piedmont Hospital Physician’s Group /Teresa E. Clark, MD Non-Clinical Medical Secretary

• Using Epic system to maintain open communication between patients, physician, staff and laboratory personnel.

• Schedule patients’ medical screening, procedures and follow up appointments for results through Epic System.

• Consult and follow up patient and doctor calls with precedence to urgently needed medical consults.

• Obtain medical transcriptions, Medical Records in EMR and letters from physician. Maintain Nursing Home charts.

• Answer multi-line phone, take messages collect and process various medical documents.

2/2006-3/1/2013 Teresa E. Clark, M.D., (Private Physician) Non- Clinical Medical Secretary/Medical Records

• Maintain AllSccripts system EMR patients chart records that are consistent with healthcare regulations.

• Log, scan and process multiple charts for release of medical records other healthcare facilities and insurance distribution in compliance with legal and regulatory requirements.

• Review and track and patient’s medical demographic and insurance information with physician and office manager to ensure charts are processed and stored for completion into the EMR Allscripts system.

• Support front office administrative duties, greet patients, set up charts for nurses, scheduled appointments and assist with back office when required.

10/2004-12/2005 Atlanta Health and Injury Clinic Chiropractic Care Office Manager

• Schedule, verify patient’s appointments, insurance and managed claims and payment posting, billing/coding and chart records and working knowledge of pain management care, Medisoft software and procedures including vital signs, CPR, etc.

• Review administrative documents with physician and owner operator of facility regarding patient care.

1/2000-8/2003 Call Center Facilities Data2 Logistics / ADT Alarm Systems and 911 Call Center

• Enter data for freight billing companies in call center environment. Proof read, process and organize confidential billing accounts. Operate 911 telecom ADT Emergency system with police, fire and rescue services for 4 years. Coordinate with manager and field service technician to process new orders, assist with technician’s routes and schedule customers in the Atlanta, GA and Baltimore, MD residential and commercial facilities to improve better customer service relations.

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