Customer Service English Teacher

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May Cateis Vital

# ** **** **. ****** ****** Subd. Bgry. San Antonio

Para aque City 1700

Philippines

Cell #: 090*-*******/ 094*-*******

JOB OBJECTIVE

. English Teacher

SUMMARY OF QUALIFICATIONS

. English tutor, present

. 16 months experience as MECA English Tutorial Center, Supervisor

. 6 months experience as online Teacher

. 6 months experience in customer service

. 1 year experience in Dental Clinic as assistant

PROFESSIONAL EXPERIENCES

2013 November to Present - NIMEAT AND ME, CORP, Madrigal Business

Park, Alabang

English Teacher - Team Leader

. I taught 10 to 14 students a day (25mins each student) in video class.

. I assisted students learned new expressions every day.

. I assisted students enhance their grammar and vocabulary skills as

well as their listening comprehension skill.

2010 March to 2013 October - Raga 101, Tutorial Center, Madrigal

Business Park, Alabang

English Teacher - Team Leader

. I taught 10 to 14 students a day (25mins each student) in video class.

. I assisted students learned new expressions every day.

. I assisted students enhance their grammar and vocabulary skills as

well as their listening comprehension skill.

. I helped them build rapport towards other students and people.

. I encourage them to become a good English speaker someday.

. I made daily feedback on students performance everyday

. I made monthly evaluations to each students

. I made level test for new students everyday

2007 February to March 2010 - MECA English Tutorial Center, Pasig City

English Teacher - Supervisor

. I supervised 6 teachers.

. I taught more than 30 students everyday.

. I conduct interviews with the applicants.

. I made interviews with the students.

. I made sample lesson with the teachers and applicants.

. I monitor teacher record every week.

. I checked all teacher report cards every week / month.

. I conducted meetings to all teachers concern and complaints.

. I conducted briefings to all new teachers.

August 2006 - 2007 January - MECA English Tutorial Center, Pasig City

English Teacher

. I taught more than 30 students everyday.

. I assisted members to make good sentences.

. I assisted members on their English skills and help them improve.

. I made report cards every month in each student.

. I made interviews with the students.

2005 January - 2006 July - The Church of Jesus Christ of Latter-day

Saints

Philippines Laoag Mission

Full-time Missionary

. I helped people set goals.

. I accompanied them as they working to accomplish the goals.

. I held performance review against the goals.

. I made sales presentations to 10 people / day.

. I trained new associates.

. I accomplished goals with very little supervision.

. I worked with variety of associates and built productive working

relationships with them.

. I collected referrals regularly.

. I submitted accurate weekly reports.

17 October 2002 - 17 March 2003 Red Ribbon Bakeshop, Robinsons

Galleria

Service Crew

. I assisted customers on what their needs.

. I introduced to people whom I had never meet to our products

. I trained new employees on the company.

2000 May - 2001 May - Dental Clinic, Cainta, Rizal.

Assistant

. I helped and assist the Dentist for her service in every patient.

. I accepted calls for some appointments.

EDUCATION

BSBA - HRM 1999-2001

National College of Business and Arts, Aurora Cubao, Quezon City

I hereby declare that the above mention statement given by me is true

to the best of my knowledge and belief.

MAY CATEIS VITAL

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