Sales Manager
Resume:
Deirdre Bourke
Greenwood Lake, NY 10925
Phone: 703-***-****, Email : ***********@*****.***
Education:
Johnson & Wales University
Providence, Rhode Island
February 2001
Bachelor of Science in Hospitality Management
Experience:
Ezras Choilim Health Center, Inc.
Dental Chairside Assistant
Monroe, NY
September 2003 - January 2007
• Recieves, seats and prepares patient for dental treatments.
• Ascertains the patient's dental records and raidographs are in order.
• Ensures that appropriate instruments and materials are sanitized and ready for
use by the dentist.
• Prepares dental restorative and impression material and anesthetizes syringes.
• Assits the dentist during all phases of treatment.
• Completes Encounter Forms.
• After completion of treatment, prepares patient for dismissal, confims future
appointments and reinforces instructions given by the dentist concerning post-
treatment care and the use of medications.
• Prepares treatment area for next patient.
• Keeps the maintains preventive maintenance procedures.
• As directed by the dentist, takes dental raidographs, processes and mounts the
film.
• Keep treatment area clean and orderly, using infection control procedures.
• Performs other duties assigned by the Dental Director.
Experience:
The Bullshead Inn
June 2005-November 2005
• Managed the front of the house activities such as overseeing the waitstaff,
meeting and greeting customers.
• Assigned teams to setup and break breakdown of tables for service.
• Maintained the communication between the kitchen staff and the wait staff.
• Other responsiblities included completing cashier reports, opening and closing
the restaurant.
Experience:
Stony Ford Foundation:
Middletown, NY
July 2004- August 2004
•Assisted a Down Syndrome adult female who is required to have assistance for
independent living skills.
•Responsibilities included ensuring appropriate follow-through with the indvidual activities
such as meal preparation, encouraging her to eat properly such as fruits and vegetables of
her choice, and increase variety in her diet.
•Assisted in grocery shopping, developing a list of groceries to be purchased, compare
prices, and writing a personal check for payment.
•Assisted in household maintenance.
•Selected appropriate work and everyday outfits. Encouraged her to iron, fold and hang her
clothes.
•Provided reminders to shower on a daily bases, and to keep proper hygiene.
•Developed a daily exersice routine.
•Provided her with constant reinforcement.
•Assisted her with money management.
Experience:
APPA: The Higher Education for Facilities Offices:
Meetings and Exhibits Manager
Alexandria, VA
August 2001- December 2003
• Responsible for complete in-house registration process for all meetings, including data
entry of all registration, follow-up on problem registrations, registration reports, coordinate
the stuffing of registration packets and printing of badges and tickets.
• Managed exhibit sales and sponsorship inquires.
• Responsible for working with the exposition services company on complete on-site setup
of exhibit hall, including the development and dissemination of exhibit services kit.
• Managed the virtual trade show and on-line booth sales to exhibitors.
• Managed onsite registration.
• Managed speaker arrangements, including speaker confirmations, AV requirements,
scheduling, handout materials, contact information and booking hotel rooms.
• Prepared detail function space specification sheets for hotel, including meeting room set-
up, food and beverage requirements, AV requirements, guarantees and other meeting
arrangements as needed.
• Prepared and managed hotel room blocks. Oversaw rooming requirements for VIP's,
speakers and staff.
• Attended future meeting site inspections.
• Assisted with the creation of our web database.
• Also was responsible for daily financial and registration reports for all meetings and
exhibits. Including invoicing, confirmations, posting payments, follow-up on billing
problems, refunding and the collection of outstanding account receivables.
• Assisted with the budget.
Experience:
Association for Unmanned Vechile Systems International
Arlington, VA
July 2001- Week confernece
Traveled to Baltimone, MD and managed on site registration, handout material, contact information,
printed badges and other various typs of responsibility including processing payments.
Spoons Café/ Deli:
Providence, RI
August 2000-May 2001
Assisted with the creation of menus and production methods. Prepped coffee, sandwiches,
vegetables and meats for production. Responsible for completing cashier reports, inventory,
purchasing and delivery procedures and opening and closing the store.
Providence Cookie Company/ Deli
Providence, RI
June 1999 - April 2000
Made dough and baked cookies, muffins and assortment of pastries. Assisted with the creation of
menus and production methods. Prepped coffee, sandwiches, vegetables and meats for production.
Responsible for completing cashier reports, inventory, purchasing, delivery procedures, opening and
closing the store.
Crestwood Country Club
Rehoboth, MA
September 1998 - January 1999
Responsible for setting up and breakdown of tables, banquet event orders, proper set up of the bar
and dining room. In charge of functions such as weddings, parties, business meetings and
committee meetings. Waitress, cocktail waitress and Maitre D’, greeted and seated guests.
Hotel/Restaurant Internship
Completed front and back of the house rotations in the following places:
Raddison Airport Hotel
Warwick, Rhode Island
March 1997-May 1997
•Front Desk: reservations, AM, PM, night audit, responsible for rooms report, turndowns,
check-in, check-out and mini newsstand
•Housekeeping: cleaning of rooms, replacement of light bulbs, room count and inventory of
products
•Banquets: setup and break breakdown of tables, décor, banquet event orders,
communication with kitchen
Johnson & Wales Inn/ Audries Dining Room
Seekonk, Massachusetts
March 1997 - May 1997
•Cook: line cook, pantry cook, prepared production for dining room services
•A la carte dining: worked as a waitress, Maitre D’, bartender and room service
Bank of Boston
November 1996- January 1997
Responsibilities included computer work, procesing loans, answering phones. Orginized files and
took part in various other office activities.
Other Experiences
The United States Embassy- Office of Visa Services and Offices of American Services
Paris, France
Visa Clerk, Summer of 1994-96
Checked State Department records for those applicants who had been refused previous visas.
Worked in both an English and French environment. Assisted in making U.S. passports. Dealt
with the public. Answered phones. Organized files and took part in various other office activities.
Special Skills
Proven democratic leadership skills, knowledge of French language, have served as a team
leader, excellent communication skills, and proficient in Microsoft Word, Excel, PowerPoint,
Lotus 1,2,3, email programs, Internet, MeetingTrak, ExhibitorTrak, Webtrak, Data Ease, CPR
certified.
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