Customer Service Sales

BERNARD J HAUGLAND

*** * **** * ******, UT ***** :801-***-****: ********@*****.***

Employment

FED EX

Package Handler 01/2011 - Present

Unload Trucks

Salt Lake City, UT

CONVERGYS

Customer Service Tech Support 12/2012 - 12/2013

Helped customers with phone issues, for example; sim card activations,

warranty replacements, data plans and payment arrangements.

Salt Lake City, UT

HMSHOST

Prep Cook 06/2007 - 09/2011

Prep cook at the Terrace cross-trained at Pizza Hut and Quiznos serving

customers.

Salt Lake City, UT

DESERET INDUSTRIES

General Production Processor 11/2006 - 06/2007

Provided quality customer service to donors and customers.

Las Vegas, NV

LAS VEGAS LIMOUSINE

Limo Driver 06/2006 - 11/2006

Picked up and transported passengers to their desired destinations.

Las Vegas, NV

CULLIGAN

Installer 12/2005 - 05/2006

Installed water softeners.

Las Vegas, NV

BERNARDO'S LAWN CARE AND JANITORIAL SERVICE

Owner 06/2002 - 08/2005

Responsible for the customer accounts, the supervision of employees and

performed sales and marketing for Bernardo's Lawn Care and Janitorial

Service to gain new accounts. Business was destroyed when hurricane

Katrina hit New Orleans.

Metairie, LA

SERVICE CAB

Independent Cab Driver 03/1997 - 10/2002

Picked up and transported passengers to their desired destinations.

Metairie, LA

YASMINE IMPORTS

Store Owner 05/1994 - 03/1997

Responsible for marketing products and sales for Yasmine Imports.

New Orleans, LA

Education

P.M. HIGH SCHOOL - New Orleans, LA

High School Diploma Graduated: 5/1985

DELGADO COMMUNITY COLLEGE - New Orleans, LA

Major: Criminal Justice 01/1990 - 5/1993

Did not graduate.

Skills / Equipment

Attention to Detail, Critical Thinking, Organization, Basic Math, Customer

Service, Problem Solving, Business Math Hand-Eye Coordination Reading

Comprehension, Time Management, People Skills, Ability to Multi Task,

Conflict Management, Excellent Sales and Presentation, Self -Reliant

Driver License

Class B CDL with passenger and school bus endorsement.

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