Manager Operations

John Douglas

**** ******* ******, ********, ********** 90712

Email: **********@**.**.*** / Mobile: 310-***-****

OPERATIONS MANAGER

Experienced in developing and implementing programs or initiatives, at a regional or national level, to

improved operations, utilizing award winning leadership skills, and a proven, measurable ability to

drive results. Production planning, scheduling ensuring consistent output based on sales targets, and

on-time delivery. Purchasing and inventory management ensuring best-cost purchasing, preventing

over-stocking and production outages. Managed all inventory related activities to ensure proper

ordering, receipt, storage/warehousing, shipment, and valuation. Manpower planning to ensure

proper staffing levels to meet production goals. Developed ERP solutions with SAP B-1 and R-3, and

then trained high performance work force. Reviewed sales reports, financial statements, and other

performance data to measure productivity and goal achievement. Very experienced Manufacturing,

Logistics and Supply Chain solutions leader. Reported operational results to the Corporate Holding

company.

Responsibilities :

- Full accountability for a specific business division

- Development and growth of the business

- Managed average of 40 employees

- Observed service issues and offered solutions

- Inspected job sites and ensure customer satisfaction

- Improved and implemented new business processes and procedures

- Maintained strong client relationships and initiated cross selling services

- Managed all Hiring, Terminations, and Employee reviews

Work Experience

Blue Chip Computer Systems Inc, Los Angeles, CA

Operations

11/2013 to present (Contract employee)

Assignment: Evaluate this established medium scale operation, then develop programs and

implement initiatives that take it to the next level, as well as running day to day operations by

implementing Best Practices of procurement, accounting, maintenance, and security.

Cygnett USA, Inc, Santa Fe Springs, CA

Vice President of Operations

(Direct employee)

1/5/12 to 11/2013

Assignment: Create, develop, and run day to day, a new distribution facility for electronics

accessories in the U.S. for this Australian based corporation, to include establishing the Supply Chain

Team, the IT Department, Data Center, and the Facilities Management Team, by implementing Best

Practices of procurement, accounting, maintenance, and security.

DICE Electronics, Signal Hill, CA

Vice President, Manufacturing & Operations

8/2008 - 8/2011 (Direct Employee)

Assignment: Establish electronics product and assembly operations in China and the US, as well as

run day to day assembly and facilities operations to include implementing Best Practices of

procurement, accounting, maintenance, and security.

.

RRT Resource Recycling Technologies, Gardena, CA

City Operations Manager

10/2007 - 8/2008 (Contract Assignment)

Assignment: Establish a new Los Angeles based Telephony product recycling operations in the US

and China for this Washington based corporation, as well as running day to day facility operations, by

implementing Best Practices of procurement, accounting, maintenance, and security.

Century Programming, Long Beach, CA

Operations Manager

10/2005 - 8/2007 (Direct Employee)

Assignment: Expand Long Beach based Contract Programming Operations to facilitate full US market

coverage by running day to day operations, and implementing Best Practices of procurement,

accounting, maintenance, and security.

DirecTV, Los Angeles, CA

Operations Manager

4/2005 - 6/2005 (Temporary Employee)

Assignment: Solve SAP Operations challenge for this Los Angeles based corporation by running day

to day Basis operations.

Pioneer Electronics, Wilmington, CA

IT Operations Manager

10/2000 - 4/2004 (Direct Employee)

Assignment: Running nation wide day to day SAP Operations for this Los Angeles, and Japan based

corporation, as well as effective management of the Data Center Facility Rebuild Project, by

implementing Best Practices of procurement, accounting, maintenance, and security.

Kaiser Permanente, West Los Angeles, CA

IT Operations Manager

01/1995 – 9/2000 (Direct Employee)

Assignment: Day to day running of this 800 doctors facility, IT Operations Dept, as well as effective

management of the Data Center Facility Rebuild Project, by implementing Best Practices of

procurement, accounting, maintenance, and security.

Education

• Monmouth College - Long Branch, New Jersey

• Bachelor's Degree, BS - Business Administration

Certifications-Awards

• Hall of Famer, Boy Scouts of America ( One of the 700 actually selected from the 10, 000

applicants)

• Silver Beaver Award, Boy Scouts of America ( Highest adult award, equivalent to Eagle Scout)

• Scout Master Award of Merit, Boy Scouts of America ( National recognition for 25 years of

Leadership Excellence)

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