Customer Service Sales

NANCY JOURNEAUX

**** ******** **. ********** ** L7S 1K6

905-***-**** . *****@******.**

HIGHLIGHTS OF QUALIFICATIONS

Capable professional with extensive experience in accounts receivable,

payable and general ledger. An efficient multi-tasker and quick learner.

Excellent customer service skills. Works well independently and as part of

a team.

RELEVANT SKILLS

Computer Knowledge

AccPac

Microsoft Word and Excel

Microsoft Outlook

QuickBooks (Courses only)

Email

Various in-house programs

Administrative

Processing of A/R, A/P, General Ledger and Bank Reconciliation

Producing month and year end statements

Quality Inspection

Proof reading Portfolios

Completing general office tasks such as filing and photocopying

Communication

Interacting with staff and suppliers as a Shipping Coordinator

Training others in AccPac

Working closely with production and shipping departments

Speaking with customers over the phone and via email through managing

reception

Retail sales, Customer Service

EMPLOYMENT HISTORY

Accounting/Bookkeeping/ Clerical, Temporary Employment Agencies 2008 -

Present

Bookkeeper/Reception, Carpenter Die Casting Co. Ltd. 2002 -

2008

Accounting/Bookkeeping/ Clerical, Temporary Employment Agencies 1987

- 2002

Retail Sales/Bookkeeping etc., Poole's Cycle, Hamilton 1971 -

1987

EDUCATION

OSSD, Burlington ON

Technology Mathematics, Mohawk College

Total Quality Management (TQM), Mohawk College

Introduction to Die Casting, Mohawk College

Heavy Equipment Operator Certificate, Sheridan College

WHMIS

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