Customer Service Sales

JENNIFER KRAGBE

**** ******* **** *****: 757-***-****

Woodbridge, VA 22192 Email: *******@*****.***

AREAS OF EXPERTISE

A Creative Professional with experience in customer service, theater and special events, and administrative functions. Proficient in a variety of different skill sets, that provides a well-rounded individual with a great deal of potential. Hard working individual that works well independently and/or as part of a team. Seeking a position that can utilize and develop artistic and administrative skill sets.

• Strong Organization

• Office Coordination

• Microsoft Office (Advanced)

• Adobe Master Suites

• Data Entry • Creativity

• Time Management

• Communication

• Team Player

• Office Supply Requisitions • Detail-Oriented

• Quick Books

• Administrative Support

• Resilient

• Event Coordination

THEATER AND EVENT PRODUCTION

• Wrote, produced, directed and starred in “The 16mm Review,” a film review, for two years.

• Functioned as producer, director, actress, and program scheduler for 3 years at Access 27.

• Participated in the Sacramento 48 hour film festival in 2010, 2011, and 2012.

• Performed all day to day activities, to include operate lighting, sound, and video equipment.

• Organize, fund raise and execute 1st Helicopter Squadron events to boost airman moral and family unity.

• Served as the resident photographer for the Fourth of July Committee for five years.

OFFICE ADMINISTRATION/CUSTOMER SERVICE

• Provided exceptional and friendly customer service to walk-in customers in a timely manner.

• Guided customers through the process of purchasing and activating a new phone.

• Ensured consistency and efficiency in the implementation of administrative policies and practices.

• Excellent attention to detail, and strong interpersonal and computer skills, including MS Word, PowerPoint, Excel and Outlook.

• Assist with the preparation of weekly, quarterly, and annual reports.

• Updated all contracts and drawing revisions.

• Responsible for the receipt, control, logging, safekeeping, and necessary action on all classified materials.

• Daily duties include Filing, data entry, customer correspondence, quarterly company newsletter, job cost entry, and end of the month invoicing.

PROFESSIONAL EXPERIENCE

YORK COUNTY HISTORICAL MUSEUM BOARD, PHOTOGRAPHER AND GIRL FRIDAY, YORKTOWN, VA 2007 – PRESENT

YORK COUNTY 4TH OF JULY COMMITTEE, PHOTOGRAPHER AND GIRL FRIDAY, YORKTOWN, VA 2002 – 2010

ACCESS 27, PRODUCER/DIRECTOR/ACTRESS/PROGRAM SCHEDULER, VACAVILLE, CA 2009 – 2012

1ST HELICOPTER SQUADRON, KEY SPOUSE, VACAVILLE, CA 2013 – PRESENT

SPRINT, SALES ASSOCIATE, FAIRFIELD, CA 2012

BATH AND BODY WORKS, SALES ASSOCIATE/LEAD OFFSITE ASSOCIATE, VACAVILLE, CA 2009-2012

ADVEX CORPORATION, DOCUMENT CONTROL CLERK, HAMPTON, VA 2005 – 2008

EDUCATION, AWARDS & DISTINCTIONS

Bachelor of Science, Entertainment Business (specialization: Film), Degree June 2011

Full Sail University, Winterpark, FL

Valedictorian & Advanced Achievement Award, June 2011

Course Director's Awards, June 2011

Please contact for detailed outline of awards

Certified in digital photography, Photoshop, Web Animation (Flash), or Web Development (Dreamweaver)

Contact this candidate