Management Project

FRANK A. DOTTORE

Princeton, NJ *****

Office / Cell: 212-***-**** / Home: 609-***-****

Fax: 609-***-****

E-mail: ********@***.***

Web site: www.ncsinyc.com

CAREER SUMMARY:

Role: Senior IT Program-Project Manager: Data Center

Infrastructure & Data Center Migration /

Infrastructure Build-outs

Experience Summary:

. Data Center Migration & Infrastructure Build-outs: Storage &

Network engineering, Database-System Security Administration,

Application workflow mapping and datacenter migration phase

packaging, network refreshes and upgrades, Windows Server Builds

including Active Directory + LDAP Migration, Kerberos, DNS.

. Banking / Brokerage: front-office / back-office application design

and implementation of fixed income, mortgage backed securities,

depository-clearing house interfaces, wealth management interfaces

to trading and investment systems.

. Applications: planning, charter / requirements creation, design,

development, QA testing, Deployment

. Business Continuity: business recovery solutions / application

prioritization / tier leveling

. Disaster recovery planning, testing, DRT solution implementations,

backup & recovery

. System End of Life planning and application (s) phase out /

closedown,

. Outsourcing: offshore team management, monitoring and setup of ITIL

Service Desk & ITSM Tools

. VM / Virtual environments: Migrated / transitioned physical servers

to VM for US, EMEA, Asia PAC

. Management consultant to major NYC & NJ corporations to assist

senior managers with automation planning, improvements and cost

savings strategies.

EMPLOYMENT TERMS: 90 per hour / Corp-to-Corp

EXPERIENCE:

Type

Years

Application Design 10

Application Failover / Dual Site Live 12

Applications Development 8

Application Software Testing 3

Asset Management 3

Bill of Materials Creation 7

Brokerage, Trading Applications 10

Business Continuity Planning

7

Business Analysis 15

Business Impact Analysis 7

Business Process Redesign 10

Cobol Mainframe Programming Language 15

Change Release & Deployment 15

Data Center Infrastructure Upgrades-Application Migration

15

Distributed Environment Application Support 10

Infrastructure - Data Center Consolidations / Migrations)

7

ITIL Data Center Computer Operations Environment Upgrades

4

ITIL ITSM / Service Management Upgrades / Implementations

3

Management Consulting 3

Network Upgrades 2

PMI / PMO Methodology Setup 8

Project Management Life Cycle planning / Work Breakdown

Structures 15

RFI-Request for Information 5

RFP-Request for Proposal 7

RFQ-Request for Quotation 10

RFT-Request for Tender 5

RUP / Rational Unified Process Integration

2

Wealth Management Interfaces 4

Web Portal Design 2

SKILLS:

Billing/Charge-Back Inter-Department Charge-Back interfaces, Customer

Billing, Bank Reconciliation, Document Imaging

Brokerage Trade, P & S, Risk Analysis, Trader Pricing Work-Station, Fed &

Depository "street" interfaces, GNMA Mortgage Backed

Securities, REIT's, Interest Rate Swaps, Tranche's

Budget / Cost Control Extensive experience with budget preparation and

project cost control / management

Commercial Insurance Policy, Workers Comp Claim Processing, Premium

Reporting, Risk Management Reporting, EDI Notice Of

Loss Reporting to State Governments

CMMI Integration of Capability Maturity Model with Life Cycle

Methodologies

COTS Commercial-Off-the-Shelf vendor software solutions implemented for

major US companies, US & foreign governments

Database Software DB2, Sybase, Oracle, SQL

Desktop Software MS-Office 2007-Word, Excel, PowerPoint, MS Project 2007,

Visio 2003

D/Recovery Comdisco, SunGuard, IBM Data Centers, Exabyte Auto-Loaders,

Legato

Replication Software, Seagate Fail-over Backup Software, Dual-Site

Live, Failover

Derivatives REMIC's, CMO's, Forwards, Futures

Financial G/L, A/P, A/R, Fixed Assets, Payroll, State / Federal

Reporting, Budget / Cost Tracking

Infrastructure Hardware & Network Infrastructure Build-outs-web-portal

front-ends, back-end and middleware dual-site live

environments to support banking, brokerage 24/7 operations

ITSM (Service Mgmt.) Study and implementation of configuration management

tools to support Operations and Data Center migrations

Medical/Health Ins. State of New Jersey: Medicaid, Kid Care Program

Benefits

Methodology/SDLC RUP, PMI, Booz Allen Project life Cycles

Modeling Tools Rational Rose / UML, BPWin, Erwin

Monitoring Tivoli, SMF Tools, MOM

Messaging Software IBM MQ Workflow, MSN MQ Messaging Software, XMS,

IBOLT, Java Message Service, Oracle JMS (WebSphere /

Weblogic)

O O Design Use Cases, Collaboration, Class, State,

Component, Design, Deployment

Pricing Feeds Bloomberg, Reuters 3000 Plus, Nasdaq, TIBCO

Planning Perform detail planning for all projects that includes all

SDLC / life cycle documents and financials for project

tracking and control

Process Automation Documented and converted manual workflow

applications / processes into automated computer processes

for major New York Banks / Brokerage firms

RAID Manage Risks, Assumptions / Action Items, Issues, Decisions

Made

Regulatory AML/SAR Implementation Support for Anti-Money Laundering (AML)

and Suspicious Activity Reporting (SAR)

RACI Roles/Responsibility-Responsible, Accountable, Consulted,

Informed

Reporting Tools Business Objects, SQL, Query, IBM PMT

Engineering/Issue Tracking

RFI, RFQ, RFP, RFT Wrote RFI, RFQ, RFP, RFT for Major Banks, Accounting

Firms (Booz-Allen, Arthur Anderson), US Corporations and

Government Agencies (US Navy Department, Federal Home Loan

Bank Board / Freddie Mac and GNMA)

Security Devices RSA Digital Signature, Smart Card, Computer Pen Signature

Authentication, CRYPTO Cards, RAS (soft tokens)

Storage Devices SAN, NAS, Distributed, Redundancy / Remote solutions

Structured Finance Custody, Registration/Transfer/Paying, Repo's,

Interest Rate SWAPS

Testing Tools Compuware QA Center Client-Server Regression, Defect

Tracking, QA Playback Legacy Tools; McCabe Instrumentation

/ Probe Test Interaction tools

WBS Detail Work Breakdown Structures / Project Plan tasks

Web/GUI GNMA Pool submission (MS-SQL), Trader Workstation

(Unix), Policy, Premium, Claims, Loss Reporting (MS-SQL),

Brokerage Plus System/Advantage (Sybase)

Web Software Retail web-based Portal for Residential Real-Estate

(Mortgage-backed Securities) loan-biding/rate locking,

servicing, Web Portal for Group, Individual and Universal

life Policy/Contracts Agent Access, Internet online /

retail banking

Vendor Packages SunGuard Portfolio Management System, McCormack & Dodge

G/L, MSA General Ledger, Fixed Income Pricing, TAPS

Front/Back Office Brokerage, ADP's Brokerage Plus System

/Advantage, Siebel Call-Center / Customer Relationship

Management

EDUCATION: Fenn Institute: Electronic Engineering Degree

MILITARY: U.S. Navy, IT Officer, multiple Naval IT shore / ship

assignments

CERTIFICATIONS: PMP / ITIL

EMPLOYMENT HISTORY

Int. Financial / Services Group: Sr. Infrastructure Mgr. (New York, NY)

08/2012 - 03/2014 (consulting)

. Planned, scheduled, managed, and implemented infrastructure upgrades

subsidiary companies. Management activities included requisition /

purchase of network & application hardware (servers, routers, and

controllers) purchase and installation of data center cabling; network

and application testing; building space acquisition and construction

permit approvals.

. Planned, managed and reported team progress, data center

infrastructure activities, active directory migration and productivity

metrics to senior management.

. Held weekly/monthly meetings with engineering, network, application

teams and senior management to plan and forecast data center upgrades;

disseminated product information and reported progress weekly and as

needed basis.

. PMO reporting governance included creation of RACI Charts

(Responsible, Accountable, Consulted, and Informed) and RAID (Risks,

Issues, Assumptions / Action Items, and Decisions made).

. Managed risks, issues, escalations and reporting to senior management

and project governance.

Pharmaceutical Labs: Sr. Infrastructure PM (New Jersey)

07/2011 - 08/2012 (consulting)

. Evaluated, and tested ITSM / Service Management vendor software

capabilities. Created detail requirements, presented findings /

recommendations to senior management. Set up presentations for client

to evaluate ITSM vendor software that included Service Management

capabilities that would enable IT to provision, support, monitor, and

control the operations environment effectively.

. Service Management features and functions included Event,

Configuration, Incident, Availability, Problem Management, Change

Control, and Service Level Management.

. Vendors evaluated included: Service Now, BMC, HP, VMware (v-Sphere)

Deutsche Bank: Sr. Infrastructure PM (New Jersey)

09/2010 - 07/2011 (consulting)

. Planned, defined, designed and implemented Windows, Solaris and Unix

VMware / virtual environments for Bank applications. Locations

included New Jersey and New York areas in coordination with staff /

data centers in EMEA. Major activities included analyzing existing

physical server environments and working with engineering teams to

develop technical specifications and implementation plans for

application migration to VM environments.

. Developed technical architecture and application environment documents

for presentation to senior management. Presentations included

"virtual machine" design, transition & migration steps, "Cloud"

Computing Architecture, transition steps, and cost / benefits savings.

. Assisted engineering with the definition of: existing physical

machines resources, new virtual machine design, and project steps

required for cutover to VM / virtual environments.

. Service Now Configuration Management support updates for physical

server conversion to VMware.

. Analyzed Bank environments to track metrics / transaction activity on

existing application environments to determine which servers were no

longer active. Developed plans and submitted requests to decommission

servers that were no longer used.

Bank Financial Group: Sr. Infra PM Toronto, CA / New Jersey

06/2008 - 09/2010 (consulting)

. Managed the planning, scheduling, moving and implementation of

multiple US data center platforms / applications to Canadian data

center sites. Major activities included: hardware - sizing, ordering,

infrastructure & middleware build-out, testing and installation of

multiple applications / environments - Dev, SIT, BAT, PAT, production

and Disaster Recovery for both mainframe (Zos) and distributed

environments. Managed data center staff - system administrators,

DBA's, Websphere & middleware engineers. Completed the server de-

commissioning and disposal of legacy hardware and applications:

. Data Center and business application migrations of front-end banking

systems to data-centers in international locations. Implementations

included internet, intranet, client-server, multi-platform (UNIX,

Windows, AIX, and Linux). Web environments included Websphere and

WebMethods; database environments included Oracle, SQL.

. Developed proposals, project costs, project plans - for the tracking

and implementation of several business applications across multiple

lines of business areas.

. Managed multiple data-center rollout teams that consisted of network

engineers and Windows, UNIX, Linux, AIX engineers, Oracle / SQL DBA's,

SAN engineers and operations staff.

. Held daily management & team meetings to brief engineering & product

teams on project progress and to disseminate project & technology

information.

. Tested & implemented application platform messaging interfaces for

Oracle JMS (WebLogic, Websphere), IBM TX Series.

UBS: Sr. Infrastructure PM (New York, NY) 11/2006

- 06/2008 (consulting)

. Planned, scheduled, managed, and implemented multiple data center /

application moves to a new locations / sites in the New Jersey / New

York area. Major activities included hardware & network infrastructure

build-out, testing and installation of multiple environments -

Production & Disaster Recovery for both distributed and mainframe

environments. Managed data center - contractors, vendor staff -

system administrators, UNIX & middleware engineers, electrical &

engineering contractors, decommissioning / disposal of legacy hardware

and applications.

. Designed - development, integration and Quality Assurance environments

for programming and testing teams, which improved efficiency and rapid

solution implementations for their major clients.

. Developed technical architecture and application architecture design

documents for presentation to senior management, which provided

"virtual machine" environment comparisons.

. Assisted in the evaluation, selection and implementation of Sunfire

6400 virtual environments.

. Managed multiple project teams to successfully implement

infrastructure and network components for broker / dealer applications

. Established ITIL Framework for Offshore Level 1 & 2 Infrastructure

monitoring support teams

. Implemented document Imaging system with dual infrastructure and

backup recovery systems that provides trade / deal broker dealer

document lifecycle tracking.

. Wrote RFI / RFP to obtain Network Engineering Support

. Developed interfaces to Wealth Management applications and off-shore

service centers

Chase Bank: Sr. Infrastructure PM (New York, NY)

02/2002-11/2006 (consulting)

. Planned, scheduled, managed, and implemented multiple data center

moves / applications to new locations / sites in Houston, Dallas,

Wilmington, New York City, Newark, Del, India, and Hong Kong. Major

activities included hardware & network infrastructure build-out,

testing and installation of multiple environments - Production &

Disaster Recovery on both distributed and mainframe environments.

. Managed data center staff - system administrators, UNIX & Windows,

electrical & hardware server engineering contractors. Completed

decommissioning and disposal of legacy hardware and applications.

. Established ITIL procedures for Help/Service Desk Monitoring of

Mainframe processes.

. Implemented ITIL framework for offshore support the Investment

Tracking System in India, Hong Kong & Australia

. Managed major phases of the IBM remediation / outsourcing contract

with Chase. Communicated and coordinated business application,

operations and engineering activities (network cabling, Storage Area

Network, mainframe & distributed database creation / installation).

. Implemented business applications (including fail-over and business

continuity) at data-centers in the tri-state area. Implementations

included internet, intranet, client-server, multi-platform (SUN

Solaris, Intel Windows 2000) environments and technologies. Web

environments included Websphere and WebLogic; database environments

included Oracle, DB2, and UDB, Network environments included VAN, WAN,

LAN and VPN that supported worldwide operations.

. Implemented a 24 Intel server business continuity site for Retirement

Services in multiple data centers.

. Implemented SAN / NAS storage systems as part of the major business

continuity initiatives for existing bank applications.

. Defined and implemented backup and recovery strategies / equipment for

NT, UNIX and (EMC/Compaq) storage networks.

. Developed proposals, project costs, project plans - for the tracking

and implementation of several business continuity sites.

. Managed multiple data-center rollout teams that consisted of network

planners, NT engineers, DBA's, SAN engineers and operations staff.

. Held daily/weekly meetings with engineering and product teams to

disseminate product information, training materials and reporting

templates.

. Wrote RFI, RFQ, RFP's to obtain hardware, labor and software costs

required for data center upgrades, migrations and consolidations.

. Obtained COTS - Commercial Off the Shelf software use by Chase Bank

departments / subsidiary banks for financial and cost reporting.

. Used Process Automation tools to develop workflows of existing server

engineering / network connectivity and create new workflows to re-

engineered applications and environments.

TIAA-CREF/Teachers Insurance: Sr. Infrastructure PM (New York, NY)

05/2001-02/2002 (consulting)

. Planned, scheduled, and executed plans to meet deadlines for

relocation of claims & insurance applications to new data center in

Charlotte, NC. Managed Technical support teams to ensure all desktops

and servers were migrated on time to meet data center migration

deadlines.

. Managed technical support services for the implementation of Client

Server and Web application development teams.

. Assisted in the relocation of claims and insurance applications to a

new data center in Charlotte, NC.

. Provided PMO / infrastructure support for requirements, application

design and production implementation.

. Managed the installation, testing and production implementation of

vendor and application NT desktop software.

New York Life: Sr. Infrastructure PM (New York, NY) 11/2000 - 05/2001

(consulting)

. Planned, scheduled and implemented new Web JAVA application / JVM's

for fixed / variable investment products. Managed team of RUP

Architects, Unix engineers, and JAVA developers to complete project

within budget and required time-frames.

. Managed a group of 25 web - java developers, testers, application

designers and Database Administrators.

. Designed a Websphere Web-Portal for Agent access to Group and

Individual contracts.

. Implemented major fixed and variable contract and product components.

. Generated client contract calculations and statement components.

. Created test cases and data generation scripts.

. Converted MSN MQ to IBM MQ Workflow messaging software for

implementation across mainframe and distributed .NET platforms.

Chase: Sr. Infrastructure PM (New York, NY) 05/2000 - 11/2000

(consulting)

. Planned, scheduled and implemented new products for Secondary Market

Mortgage-Backed securities. Coordinated application development teams

to complete implementation on schedule.

. Defined, wrote user requirements and designed Mortgage-Backed-

Securities online Front-Office trader processing

enhancements/modifications. Coordinated application development teams

and implementation of functionality that included trade cancellations,

trade amendments and TBA re-allocations.

. Interfaced with business user department heads, developed detail

requirements and implemented asset-backed, mortgage-backed, CMO's,

REIT /derivative, Futures products.

. Developed client interfaces to wealth management investments held in

custody for clients.

. Developed detailed development and production implementation project

plans and costs.

. Cross-Platform Development - AS400, Compaq Servers/Windows NT,

Mainframe DB2, Sun Solaris 450's

Reuters/Instinet: Sr. Infrastructure PM (New York, NY) 04/1999

- 05/2000 (consulting)

. Assisted in the Planning, scheduling, managing, and implementation of

an e-commerce web-site. Sized, ordered and installed infrastructure,

applications and vendor applications.

. Assisted in the design and implementation of an e-commerce web-site

for the Retail Trading products area. Design included web server,

application server and database server requirements.

. Assisted in the set-up of a Call Center (CRM) for Retail trading

clients.

. Implemented The ADP's Brokerage Plus System/Advantage (Sybase) for the

e-commerce Retail trading.

. Defined access methods, desktop client requirements, ADP's Back-Office

Feeds, in-house P & S Reconciliation interfaces and connectivity for

vendor systems.

Morgan Stanley: Sr. Infrastructure PM (New York, NY) 10/1998 -

04/1999 (consulting)

. Defined and developed physical models for brokerage - front-office and

back-office e-commerce applications.

. Assisted in the implementation of web server and application feeds to

downstream systems.

. Developed physical models of brokerage - front-office, back-office and

e-commerce applications.

. Defined transactions, databases, flat files, reports, flows and

dependencies using Visio, Access, Visual Basic, and Computer

Associates Erwin (Entity Relationships) & / BPwin (Business Process

Reengineering) modeling tools.

IT Experience Summary

Crum & Foster Insurance: Sr. Infrastructure PM (New Jersey)

. Planned, designed and developed a mainframe and client server MS-SQL

migration plan. Managed design and implementation of a client-server

platform.

. Installed a Worker's Comp Claim system with interfaces to GenTran

(communications / message routing software). Provided setup and

training for US State Worker's Comp agencies. Installed desktop claims

software and transmission links between Crum & Foster US State

Worker's Comp agencies.

. Organized and developed a mainframe / client-server MS SQL migration

plan. Installed SQL 6.5 and Windows NT 4.0 for all new client-server

applications. Developed and implemented a client-server data warehouse

strategy for financial, policy, premium, and human resource

applications.

. Planned and organized the setup of a testing lab for MS-SQL and

Windows NT. Lab included TCP/IP, Novell, and Citrix Winframe

communications protocols.

. Defined and implemented a backup and recovery strategy/equipment for

NT, Lotus, SQL and Essbase servers.

J.P .Morgan: Sr. Infrastructure PM (New York, NY)

. Planned, scheduled, managed and implemented an RS6000 code conversion

and testing factory in Barbados for remediation of the SunGuard

portfolio application.

. Assisting in the planning and setup of an off-shore code

remediation/renovation and testing factory in Barbados.

. Designed and Implemented SunGuard business continuity systems and

procedures for the SunGuard portfolio application.

. Modified the Sunguard Portfolio Management systems to be Y2K

compliant.

Chase Bank: Vice President / Systems & Programming (New York, NY)

. Planned, designed, scheduled and implemented front-end, middleware and

mainframe architecture & platforms to support new GNMA mortgage backed

securities requirements / processing.

. Managed a staff of twenty-five programmer/analysts that provided

Windows NT 4.0, MS SQL 6.5, and Novell LAN investment systems for

major clients nationwide, and federal government agencies.

. Defined, designed, organized and implemented a test lab environment

for Client-Server applications using a MS SQL environment.

. Designed, developed and coded a Windows NT Client-Server system that

connected all U.S. office locations for submitting GNMA pool

information. Client-Server system utilized Citrix Win-frame for dial-

in communications.

. Designed, coded and implemented Comdisco & Sun-Guard business

continuity systems and procedures for a mortgaged-backed security

application

. Designed, coded and implemented a combined mainframe and MS-SQL

Distributed Server based mortgage-backed system which provided pool

submission, commitment, registry, transfer, disbursement and pool

factor processing (pricing), REIT (derivatives), CMO and mega-pool

processing. REIT system included mortgage-backed derivative products

based on traunches /slices of original mortgage pools. Installed

interfaces to depositories, service bureaus and Government systems

that provided mortgage principal, interest and balance information.

. Implemented major components of LAN-based Structured Finance

applications such as - Global Custody, Gestation Repo and Window

Ticket tracking.

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