Customer Service Sales
Resume:
Kara Ramey, MBA
**** ***** ***** *******, ** ****1 P: 678-***-**** E: ****.*****@*****.***
PROFESSIONAL SUMMARY:
Multi-faceted, resourceful & technically skilled business professional offering over 10 years of
experience supporting C-Level Executives with a diversified skill set including a combination of
operations, marketing, accounting, project management and sales. Excel in efficiently resolving
employer challenges with cost-effective solutions, system and process improvements, and
customer satisfaction. Seeking an opportunity to utilize these skills in a professional setting wit h
opportunities to expand my knowledge and advance within the company.
PROFESSIONAL EXPERIENCE:
Senior Executive/Manager, BRUKS Rockwood, LLC, Alpharetta, Georgia
July 2007 – Present
A International mechanical-engineering company that provides complete solutions for wood-
processing, bulk materials handling, and bioenergy.
Accounting: Accounts Payables and Accounts Receivables, Expense reconciliation
Proven track record reducing internal operations costs by more than 50%
Negotiate and Approve all internal operations contracts
Established Relationships with C-Level Executives and provide direct support to
President, CEO, CFO, VP of Sales, and VP of Projects
Plan and execute all corporate functions / events
Marketing: Facilitated all aspects of trade show attendance as well as procurement of
promotional items
IT: Diagnose and Solve Hardware and Software Errors, Control inventory and m aintain all
equipment and technology
Human Resources: Manage all insurance policies, including m edical, auxiliary, life, and
general liability insurance
Travel: Coordinate domestic and international travel arrangements for 30+ employees
Executive Administrative Assistant, Engler Financial Group, Alpharetta, Georgia
August 2005 – July 2007
A boutique investment advisory and brokerage firm specializing exclusively in the mul tifamily
market sector.
Assisted in the execution of Due Diligence Materials and the assembly of marketing
packages
Maintained and updated 5000+ clients’ contact information in ACT
Assisted with coordination and planning of special events, including Engler’s annual golf
outing for 40+ clients
Maintained full-time employment while completing my Master’s degree
Kara Ramey, MBA
2420 Terry Court Cumming, GA 30041 P: 678-***-**** E: ****.*****@*****.***
Client Services/ Accounts Receivables, Summit Marketing, Atlanta, Georgia
January 2000 – August 2005
Privately held integrated marketing services, specializing in e-Commerce application
development. Distributes promotional products, administers service, incentive & recognition
programs, and offers employee engagement solutions. Creative Agency & Direct Ma il. Annual
revenues exceeding $125 million. Fortune 500 clients including Coca -Cola, Lowe's and
Kellogg's.
Reduced Coca-Cola Receivables (over 60 days) from 19% to 6.5%
Built and managed pricing on multiple e-commerce sites
Keyed sales orders and generated daily reports within JD Edwards
Provided exceptional customer service to clients
Utilized innovative and timely problem -solving skills to resolve customer issues
Smooth and efficient management of administrative activities
Processed customized orders; and fulfilled customer mailings
PROFESSIONAL SKILLS:
Self-starter and quick learner
Detail-oriented, multi-tasker with excellent communication skills (written and oral)
Strong interpersonal skills
Superior decision making and execution skills
Trained in a wide variety of customer relationship systems and business solutions,
including Peracon, ACT, QuickBooks, Oracle JD Edwards World Software (Sales Order
Management, Receivables), and Summit Proprietary
e-commerce web sites
Proficient in the Microsoft Office suite of products (Word, Excel, PowerPoint, Outlook,
Project)
Notary Public
EDUCATION:
Master of Business Administration, Keller Graduate School of Management, GPA 3.95
Bachelor of Science, DeVry University, GPA 3.95
Associate of Science in Marketing, Gwinnett Technical College, GPA 3.95
Contact this candidate