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Management Manager

Location:
Chappaqua, NY
Posted:
March 14, 2014

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Resume:

LAVLESH LAMBA

** ********* *****, **********, ** 08854 ■ 732-***-**** ■ acc4qf@r.postjobfree.com

Sr. Director - Information Technology

Creative, innovative and entrepreneurial leader with extensive experience (19+years) leading IT / R&D organizations.

Have successfully led culturally and geographically diverse organizations of size 20 to 80+ (Directo rs, Managers and

SME’s).

Led multiple, complex projects and/or technology initiatives and apply innovative solutions to system and application

problems. Starting with developing roadmap and strategy with participation of stakeholders from business, makin g

sure it is in sync with business objectives. Creating the vision and providing direction, mentoring and coaching to team

members achieve objectives.

Successful in restructuring and transforming organization into high performing, accountable one. Have le d initiatives

converting IT landscape from basic to rationalized one keeping cost, business needs and legal/compliance constrains

(ITAR/EAR, FDA, SOX) within sharp focus.

Transforming IT into true shared services, implementation of service life cycle con cepts are some significant

achievements. Also developed key processes/procedures and KPI’s to ensure measurement, manage ment and

appropriate governance

These and many other initiatives led to greater quality, productivity, increased uptime and cost reduc tion.

Lead member of pioneering team, bringing 3D printing, automated modeling and detailing (read industrial robotics) in

production environment, seamlessly integrating it with manufacturing & supply chain processes. Again achieved

multifold improvement in quality, consistency, speed up production and cost. (We were first across the globe to

achieve such feat).

Directed full-cycle development of high-end equipment, software and hardware systems and products for fortune 500 /

1000 healthcare and manufacturing companies. Conceptualizing, leading and eventually directing team to implement

customized ERP solution and bringing to production within a year of initial requirements using SDLC / PLM

methodology, developing into Omni-channel solution in collaboration and partnership with different functions within the

organization (manufacturing & supply chain, engineering, accounting, customer service and support, sales and

marketing) is one of several highlights of my career.

Formation of Technical and Process Task forces to make IT strategic partner to the business. Enabling IT and other

functions such as Manufacturing & Supply Chain Management, Engineering to identify advances in technology

(Products & Processes) and try staying ahead of curve, resulting into a ccomplishments in intellectual leadership (See

below number of Patents, Publications & Disclosures), translating research findings into products and processes.

Ability to effectively transfer knowledge to broad and mixed audience, ability to conceptualiz e, articulate and integrate

multi-faceted sector strategies in complex settings, demonstrated ability in structured and unstructured teams.

Educational background includes Masters in Systems engineering, Bachelors in Computer Technology, Certificate in

Leadership & Management and Six Sigma Green Belt.

AREAS OF EXPERTISE

PROCESS / MANAGEMENT

■Supply Chain Management ■Project Management ■Product Management ■ Lean Six Sigma ■Requirements

engineering ■Risk Management ■Application Development ■Change Management ■Business Process Re-

Engineering ■PLM Process ■SDLC ■People Management ■ Systems Engineering ■ System Architecture ■

Systems Integration ■ Demand Planning ■ Engineering Economics ■ Modeling and Simulation ■ Product

Portfolio Management ■ Negotiations

TECHNICAL

■ Delphi ■ C ■ Visual Basic ■ C++ ■ C# ■ .Net Framework ■ Sybase ■ Oracle ■ ActiveX/COM ■ Visio ■

Microsoft Projects ■ MS Office ■ HTML ■ EDI

RESPONSIBILITIES

Page 1 of 5

LAVLESH LAMBA

10 Crestwood Drive, Piscataway, NJ 08854 ■ 732-***-**** ■ acc4qf@r.postjobfree.com

Responsible for creating vision, strategy and direction for all IT Infrastructure in Americas.(Software/ System

Development, Datacenter, Network, Enterprise applications, Operations/Service Delivery,)

Responsible for implementing short and long term solutions with an emphasis on efficiency, budget, flexibility and

stability.

Responsible for planning, directing, and implementing information technology policies and resolving IT issues.

Responsible for the effective management of all outsourced and hosted services.

Manage vendors and other external parties for procurement of services and products to support ongoing

operations.

Prepare and manage Operational & Capital budget and spending.

Risk management and mitigation planning.

Provides strategic direction, coaches and mentors IT staff.

Analyzes and predicts trends and develops long range plans designed to maintain cost effectiveness and

competitiveness of the company/s IT infrastructure including all software and servers.

Participates in IT strategic planning activities, bringing a current knowledge and future vision of infrastructure and

information technology best practices as related to the needs of the business.

Works with senior management to understand business drivers, market requirements and competitive issues that

may impact departmental strategies.

Assess and find appropriate solutions to problems and establish and meet implementation schedules and budgets.

Prepare RFPs, analyze proposals, select services and manage information technology providers.

Proactively researches and recommends courses of action to prevent system/secu rity problems and to maintain

high infrastructure service levels for the user community.

Establish metrics, key performance indicators and service level agreements for driving the performance of IT

service delivery.

Ensure product deliveries and the operation of existing applications meet necessary standards (including security,

ITAR/EAR, FDA,SOX compliance, End-user acceptance, on promised time/budget/function delivery).

Ultimately responsible for the IT service delivery management of databases, servers, network, storage, email,

phone system and other technology platforms shared across the enterprise.

Oversees IT/s security department, establishes and maintains an information security program to adequately

protect information assets and ensure compliance with applicable laws and regulations. Development and

Implementation of IT roadmap in collaboration with stakeholders.

KEY CONTRIBUTIONS

Technical Leadership:

Transformation of archaic basic IT infrastructure into rationalized one.

Directed implementation of Private Cloud – (Consolidation and Virtualization of Datacenter with all the important

ingredients of cloud -automation, resource pooling, and dynamic provisioning using VMWare/NetApp).

*Windows Azure was reviewed as an alternative to private cloud hosted in ATT datacenter, due to ITAR/EAR

compliance issues was found not secured enough as viable solution.

Directed implementation of Business continuity, Disaster recovery, Network redundancy (AT&T –Primary of

mLAN/EVPN/AVPN/ with AVTS VPN as backup) KRONOS time keeping interfacing with SAP, BYOD, Active

Directory, Hard Disk Encryption (Sophos), End point protection (Symantec), Automated Software Deployment

(Microsoft SCCM), Automated System Monitoring (PRTG), Service Desk (ServiceNow).

Directed risk management and mitigation planning, which includes identifying, organizing and performing risk

and opportunity management addressing critical security, technical, cost, schedule and performance parameters

and develop of mitigation plans in order to minimize or eliminate potential adverse program impact.

Directed and implemented Disaster Recovery and Business continuity solution. TIA-942:Data Center Standards

Overview was used a basis for datacenter design and selection.

Provided leadership and management for advanced and tailored software product development catering the needs

of more than 20 countries using different development methodologies based on scope and nature of the project.

(Waterfall, Spiral, Agile, Rapid Prototyping, Incremental).

Performs program/project management and technical leadership on high value customer focused automation and

optimization projects resulting in high customer satisfaction and measurable increase in productivity . (bringing 3-

Page 2 of 5

LAVLESH LAMBA

10 Crestwood Drive, Piscataway, NJ 08854 ■ 732-***-**** ■ acc4qf@r.postjobfree.com

D printing in production environment- very first company across the globe to do so, Automated

Modeling/Detailing, Automatic routing of production orders are some examples)

Direct multinational design and development software solutions while leading software groups across US and

Europe.

Spearheaded the Design, Development and Validation of custom Enterprise Resource Planning (ERP) system for

SIEMENS, Inc enabling it to be the first manufacturer offering customer focus solutions for hearing aids

manufacturing.

Performed Design, Development and Validation of securities trading tool for portfolio managers, for

Wellington Management Company, LLP Boston

Instrumental in Design & Development of first Material Resource Planning (MRP) system used in jewelry

industry for OE Designs, Germany

Led design & development for the automation product (Galileo) for the back-office and front-office operations of

a travel agency for BRITISH AIRWAYS

Process improvement:

Led high value customer focused automation and optimization projects focused on Manufacturing & Supply

Chain, resulting in increased productivity and customer satisfaction.

Aligning I/T organization with corporate strategy and other business and support functions within the organization.

Standardization and harmonization of IT landscape. Collaborating with cross-functional business, logistics and IT

partners to lead innovation and process improvement initiatives.

o Development and Implementation of Shared Service Concept for IT across Americas. Involving

restructuring/forming, Demand Management, Product Management, System / Service Development,

Service and Support teams.

o Development and Implementation of Business Continuity and Disaster Recovery Strategy.

o Directing I/T in Americas to adopt ITIL concepts, tailoring to accommodate business needs.

o Directed developing and tailoring key processes to fit organization’s needs.

o Developing KPI (key performance indicators) to evaluate the performance of different processes and

functions within IT.

o Developing culture of empowerment and accountability leading to high level of performance.

o Implemented Technical Task Force and Process Task Force to stay abreast with changes in market place

and assist management to stay in sync or ahead of the curve.

Engage with stakeholders and coordinating systems engineering process’s with focus on requirements,

communication on functionalities and best business practices available, as well as formulating solutions to their

unique business needs.

Performed global planning, organization, and monitoring of information that affects product design (inc luding

customer need and input, design performance and regulatory requirements, cost constraints, enterprise capability

and capacity).

Assisted Executive Management in defining roadmaps and product planning for all manufacturing software

systems.

Provides support (Technical/Business) to the stakeholders.

Coordinated worldwide deployment of all software systems and all related data.

PROFESSIONAL PROFILE

Carl Zeiss SCHOTT Inc

Apr 2011 – Present

Sr. Director, Information Technology (Head of IT Americas)

Head of Information technology group responsible for developing & supporting IT landscape across Americas,

reporting to President of SCHOTT North America and Corporate CIO Germany. Responsible for creating vision and

strategy for IT in Americas, aligning IT with SCHOTT business strategies and initiatives. In this role, responsible for

all SCHOTT business units (8), Subsidiaries and Divisions (27) in Americas

Development and Implementation of IT vision for IT Americas in Sync with global IT vision keeping business needs

and constraints in focus.

Restructuring IT organization within Americas to achieve performance and cost objectives.

Page 3 of 5

LAVLESH LAMBA

10 Crestwood Drive, Piscataway, NJ 08854 ■ 732-***-**** ■ acc4qf@r.postjobfree.com

Created and Implemented infrastructure and Process roadmap to translate IT landscape and behavior from basic to

rationalized one.

Developing partnership with business leaders at various levels to ensure success and transparency.

Introduced and matured Project management, Service Delivery, Product Management and Demand Management

functions within IT.

Responsible for managing and maintaining Enterprise solutions (SAP, EPICOR, JD Edward,CRONET Works,

LIMS, Email, telephony and mobile solutions).

Financial planning and control process.

Introduced development programs for IT personals.

SIEMENS MEDICAL SOLUTIONS

Oct 2008 – April 2011

Director, Information Technology

Head of Information technology group responsible for supporting IT landscape across Americas, reporting to Sr VP of

Operations in the USA and Corporate CIO Germany. In this role was responsible for Requirements Engineering

/Product management, Development/Implementation, Testing/Validation, Rollout, service delivery functions/teams.

Direct all aspects of IT, which includes but not limited to:

Understanding the existing and future needs of the organization from IT perspective and establishing short term and

long term roadmaps.

Identifying and implementing effective IT solutions to gain organizational goals.

Direct software development activities following strict Siemens PLM guidelines.

Direct planning and execution of IT projects.

Direct Continuous Process Improvement actives within and outside IT functions to keep IT in sync with corporate

strategy.

Responsible for hiring, training, mentoring managers, project managers, engineers.

Developing and managing relationship with shared services getting projects executed as per requirements on time

within budget.

Establish budgets, performance evaluation and development plans.

Establishing effective change management as organization is moving towards SAP implementation.

SIEMENS MEDICAL SOLUTIONS

Manager, Engineering (Requirements)/B2B Product Manager, Corporate R&D Aug 2006 – Sept 2008

Managed a group of seasoned software architects, requirements engineers for developing a high value automation

software and hardware systems. Identifies global IT and product lifecycle processes to standardize process flows and

synchronize product development, manufacturing, and supply chain management for 26 different manufacturing

facilities across the globe.

Instrumental in conceiving a solution to allow automated order creations and routing for process optimization and load

balancing purposes – Saving company on average of $3.9 million per annum.

Manager, Software Development & Manager Software Quality Nov 2007 – Jan 2008

Lead software development and Quality group (This charge was in addition to existing position of Manager,

Requirements Engineering)

SIEMENS MEDICAL SOLUTIONS

Feb 2004 –Aug 2006

Sr. Requirements Engineer / Sr. IT Architect, Corporate R&D

I performed product management, system engineering and technical leadership, coordination of rollout for custom ERP

system and factory software automation for factories spanning around the globe.

In this role I conceived a solution for global manufacturing, which helped company saving reoccurring $3.3 million

per annum in manufacturing cost. At this position I also conceived solution to track global production at individual

level and project productivity for corrective actions.

SIEMENS HEARING INSTRUMENTS

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LAVLESH LAMBA

10 Crestwood Drive, Piscataway, NJ 08854 ■ 732-***-**** ■ acc4qf@r.postjobfree.com

Project Leader / Sr Business Analyst, MIS Dec 1998- Feb 2004

I performed technical leadership, lead requirements, design, development, testing/validation and rollout of c ustom ERP

/ CRM systems. This system was acknowledged and was approved to be sole solution for business needs for all the

hearing aid manufacturing units for Siemens.

I conceptualized the solution and lead the team for implementation of the above discussed ERP solution (WinSMART)

from our legacy system and bringing to production within a year of initial requirements, the system was well accepted

and currently all the major manufacturing units across the globe use it for there different business operations.

WELLINGTON MANAGEMENT COMPANY, LLP

June 98 – December 98

Sr. Consultant,

Instrumental in the Design, Development, Testing and Integration of PMW (Portfolio Manager Workstation)

a front-end application, which allows portfolio managers to perform the portfolio management functions. (*Note

trading of $5-6 billion per month, nearly all of the portfolio managers used this system to manage stocks and assets).

(Delphi 4.0 / Visual basic 5.0, All base on HP3000, SQL Server 6.5, Quick Report 2.0)

*Prior experiences can be provided on request

CREDENTIALS

Master’s (Systems Engineering) SIT Stevens Institute of technology (2012)

MIT Sloan School of Management

Certification in Management and Leadership (2008)

Siemens Leadership Excellence (Management Course). Siemens (2008)

Six Sigma Green Belt Siemens (2006)

Nagpur University – INDIA

Bachelor of Engineering (Computer Technology) (1995)

TRAININGS

■ Project Management of Complex Systems ■Business Process Reengineering ■Risk Management ■Confirming User

Requirements■ Siemens Management ■ Time Management■ Lean Six Sigma ■ Employee Coaching ■ Systems

Engineering ■ System Architecture ■ Risk Analysis and Management ■ ■ Systems Integration ■ Supply Chain

Management ■ Demand Planning and forecasting ■ Engineering Economics ■ Modeling and Simulation

Patents Applications / Disclosures /Publications

2010E18178 US 14.09.2010 Method for Direct In-The-Ear Scanning Without Use of Intermediate Materials

2010E02642 US 09.02.2010 New Method of Attaching a Battery to the Hearing Instruments

2010E02641 US 12.02.2010 Mobile Hearing Aid Battery Charger

2010E02640 US 12.02.2010 New Method of Identifying Misplaced Hearing Aids

2010E02639 US 12.02.2010 New Method of Identifying Side of the Hearing Instruments

2009E16056 US 01.09.2009 A Method For Dynamic Utilization Of Global Resources To Optimize Production Capacity

2009E14765 US 12.08.2009 A Method to Automate Custom Hearing Instrument Order Creation and Order Production Routing

2009E12205 US 14.07.2009 A Method to Support the Ascertainment of Subjective Sound Pressure Perception

A Method For Receiver Signal Propagation via an Embedded Medium Within A H earing

2009E03736 US 27.02.2009

Instrument Shell

2009E00451 US 13.01.2009 A Method For A Thermo-Electric Powered Hearing Device

2008E19428 US 02.10.2008 Extendable Hearing Aid Receiver Tubes

2008E19427 US 02.10.2008 New Method For Manufacturing Custom Shells For Stock Receivers

2008E18146 US 15.09.2008 A Method To Eliminate Usage Of Receiver Tube

Accessory For Helix Hearing Aid Allowing Extending To Behind The Ear Weari ng For Extra

2008E18145 US 15.09.2008

Battery And Electronics

2008E18144 US 16.09.2008 Manufacturing Composite Custom Hearing Aid Shells

2008E07560 US 23.04.2008 A Method and Apparatus Of Manufacturing Of Earmold With Receiver In The Canal

2006E21189 US 29.09.2006 A Computerized Rule Based Binaural Modeling System for the Hearing Aid Design

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