Seasoned & Succesful Sales Manager/Representative

D. Michael Haske

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**** * ****** ****** ** • Bradenton, FL 34212 • 941-***-****• *********@*****.***

Professional Profile:

Result oriented professional with over 15 years of experience in sales as a Sales Representative. Sales Manager and

Team Leader. Motivated self starter, exhibiting strong ethics and morals, hard work, dedication, competence and confidence

with a passion for Customer Satisfaction. Dedicated individual with a high income thermostat that doesn’t consider standard

part of his business practices. Strong communication skills and a desire for relationship building through networking,

marketing and self promotion while thinking “outside the box” to obtain business opportunities and grow my company’s

profitability. Visionary leader who empowers and motivates others to exceed expectations, work hard and accomplish their

goals. I live by the statement of “UNDER COMMIT and OVER DELIVER” to each and every client I come in contact with.

I am Mulch talented, eager to learn and embark on new challenges and lead by example for the sales team. I assimilate new

concepts and ideas quickly with an eye for detail and a nose for identifying areas to save money and implement new

procedures to save time. Proficient in Microsoft Office, Calyx, ACT, Mozilla and QuickBooks Software.

Inside Sales/Team Leader

Sparta Pewter USA, Inc.

Sarasota, FL

07/2011-08/2013

Sales and Profitability:

• Met all sales quotas from day 1 without any client base to speak by exhibiting a high drive for success and ability to Network

well within the Military Retention Family.

• Became Team Leader/Sales Mgr. of sales staff by my 12 th month of employment.

• Within First Year (4 MO.’s) of employment became top producer by executing a high level of production and sales within the

Armed Forces. Averaging $38,000.00/month out of 12 Sales Staff (17k avg.)

• Was the key contributor in obtaining European, Asia and West Coast Military Business by coming in to work at 4am and leaving

at 12am for 6 months straight (twice a week) and established relationships with several key HIGH RANKING officials within

the USMC, ARMY and NAVY during their hours of operation around the world. This acquisition brought close to 1.5 million in

volume my second year to Sparta Pewter.

Customer Service & Marketing:

• Responsibilities included working closely with Enlisted ARMY Retention Counselors to accommodate their Q&A’s about RPI’s and

handle all business from start to finish, input all orders in a timely fashion and follow up accordingly.

• Kept a strong relationship with each officer after the sale to encourage future business and referrals.

• Traveled to several military bases throughout the US to host “HOW TO” Seminars and “Best Practice and Product Knowledge” luncheons

so we could promote Sparta Merchandise as well as network new business.

• Produced Monthly Product Marketing fliers for myself and all sales staff to promote merchandise in high stock availability, manufacturers

specials, wholesale product liquidations and RPI’s of the month.

• Created marketing materials and fliers for Retention Counselors to Promote Sparta Products within their Units, Brigades,

Family Readiness staff, Command Team Officials and fellow soldiers and Marines.

• Held monthly webinar's with all of my Career Counselors Internationally and Domestic. On the average hosted over 150 participants

monthly to speak about new products, Military Purchasing Trends, gov't funding, product knowledge, monthly special’s and quality

control pertaining to the Career Counselor's wants, needs, likes and dislikes. Hosting these webinar's increased my monthly production by

over 125% within the first 60 days. Of conducting them. In turn Sparta Management made me offer this to several other Commands

across the World which also increased Sparta’s profitability.

• Trained all new sales staff on data entry, product knowledge, Military Ranks and Bases as well as held weekly best practices meeting to

go over objections, role play, Q&A, pipeline reports and goal setting as well as monthly awards.

Owner Operator/Manager

Wright Financial Group, Inc.

Venice, Florida

06/2002-12/2010

Sales & Profitability:

• Owned and Operated a Successful Mortgage Company for over 8 years that included 2 processors, 5 telemarketers and 10-15 sales staff.

• Was responsible for the day to day operation of the company which included but not limited to pay roll, training, programs and different

interest rate options,(FHA, VA, CONFORMING AND NON CONFORMING, COMMERCIAL) lender meetings with updates on New

Programs and Trends, data entry, managing and training all staff members, payroll and Best Practice and Pipeline Meting.

• 75% of my personal business resulted from referrals and outside sources I personally networked that used my services such as realtors,

builders, title companies and banks.

• Maintained excellent working relationships with over 150 Lenders throughout United States.

• Continuously grew business by an average of close to 50% each year from 2002-2007.

• Preferred broker for several New Home Builders, Real Estate Agents, Debt Collectors, Title Co.'s, Retail Bank Branches.

• Followed all Fannie Mae & Freddie Mac as well as all State and Federal Lending Guidelines.

Customer Service and Marketing:

• Managed and trained all employees of my call center of 5 telemarketers which provided daily leads to my sales staff.

• Designed and implemented a Consumer and Marketing Campaign for Wright Financial Group, Inc. that included TV, Radio, Print

Advertising, Mass Mailers and Webinar's for the Public on home financing.

• Networked extensively to grow my business at social events such as Venice Chamber of Commerce Gatherings,

Young Professionals of Venice, Network Events, Realtors Open Houses and hitting the pavement.

• Met each client personally to grow business and make sure I retain any future business they may need and obtain referral business.

Sales Manager

Crown Equity Group, Inc.

Cuyahoga Falls, OH

10/1997-12/2002

Sales and Profitability:

• Managed over 25 Loan Officers which included daily guidance for obtaining, closing and processing all clients .

• Trained all new staff on Home Finance Products, the Do's and Don’ts of the Industry, State and Federal Guidelines, Data Entry, Pricing

Sheets, Customer Service, Telecommunications, Goal Setting and Marketing.

• After 1st year of Management I increased Crown Equity’s profitability by over 126% through hard work, dedication and can do attitude

and leading by example while building a strong sales team.

• Held weekly sales training and best practices meetings for all sales staff to increase profitability. Communication, Team Continuity, Sales

Team Recognitions, Good Business Practices training along with Ethics in the Industry training and Sales Team Accountability. Goal

setting for all sales staff and pipeline reviews weekly.

Outside Sales

James Lumber Company

Strongsville, OH

06/1993-09/1997

Sales and Profitability:

• Met with Builders and Re modelers to take purchase orders, deliver materials, project overview, product knowledge and availability such

as doors, windows, shingles, AC Units, Cabinets, Lighting, fixtures, plumbing etc. to ensure they bought from James Lumber for all of

their project needs.

• Would Network new Builders and Re modelers at Home and Flower Shows, Chamber Events, Job Sites etc.

• Within 1 year had doubled James Lumbers New Construction and Home Remodel Customer Base.

• Meet with the client at every phase of build to ensure customer satisfaction and sell James Lumber products for the next phase.

• Drove 18’ Box Truck along with 16’ Flatbed Truck for deliveries.

Education:

Heidelberg University Basic Undergraduate Classes -Business Management 1991-1993

Skills and Accomplishments:

• Successfully passed and retained a Mortgage Brokerage License through the State of Florida from 2002-2010. Successfully retained a

Mortgage Brokerage Business License through the State of Florida from 2002-2010

• Maintained my Realtors License for the State of Ohio in good standing until moving to Florida in 2002

Additional Information:

I believe my experience of continued growth and success over the last 15 years is proof that I certainly can be a

positive asset to your company. I realized early in my career that my hard work, drive, communication skills, passion for

customer satisfaction, networking & marketing and retaining all my clients were the keys to my success. My hard work,

passion and drive are tremendous assets that I bring to the table for your position for hire. I excel at multitasking and

communicating in a high paced and stress filled environment which is pivotal in any sales role capacity. If you’re looking

for a result oriented sales rep, team leader and/or a proven sales manager, I would love the opportunity to set up an

interview, so we can sit down and I can explain how with my assistance in your sales department, you will only grow your

client satisfaction, your total profitability and volume as a whole. I am a fair but driven Sales Manager that is very goal

oriented and sets the bar high and expects my sales staff to be successful in the areas of ethics and morals in business,

customer service, product knowledge, and accountability for all of their actions.. I believe in a total and complete TEAM

atmosphere. I can guarantee one thing for sure if hired in any capacity with your company. From day 1 with my work

ethic, dedication and drive for success I will increase your profitability, client base, volume and overall customer

satisfaction! So, please be assured that I will give 110% to ensure all your customer's will only turn to you to handle their

business in the future.

v/r

D. Michael Haske

“If everyone loved what they did for a living, then no one would have to work a day in their lives.”

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