Customer Service Special Education
Resume:
Trisha M. Muller
Enfield, CT ***82
**************@*****.***
OBJECTIVE
To obtain a position in the field of customer service working as an
accounting executive
SKILLS
Proficient typing skills (35+ WPM)
Excellent phone skills
Strong interpersonal skills
Proficient in basic computer programs
Strong multitasking skills and fast learner with new challenges
Highly motivated and energetic
EDUCATION
Central Connecticut State University (New Britain, CT) 2004-
Present
Graduate Program in Special Education specializing in Autistic Spectrum
Disorders and Emotional/Social Disorders GPA 4.0
Central Connecticut State University (New Britain, CT) 1998-
2003
B.S Ed. Elementary Education with a concentration in English Literature GPA
3.2
Asnuntuck Community-Technical College (Enfield, CT) 1996-
1998
Liberal Arts Program GPA 3.7
CERTIFICATIONS
Connecticut Certification in Elementary Education K-6
HONORS
Dean's List-Spring and Fall 2002
PROFESSIONAL EDUCATION EXPERIENCE
Poquonock Elementary School (Windsor, CT) 2006-
2008
Special Education Tutor/Paraprofessional in A.B.A classroom and Behavioral
Adaptive classrooms (Grades 1-5)
Intensive one on one instruction with multiple students identified in
varying stages on the autistic spectrum
Effectively utilize the PECS program with non-verbal students identified
with autism to introduce, help comprehend and appropriately enhance social
abilities pertaining to everyday life skills
Proficient in the use of adaptive technology and modifications of classroom
tasks and curriculums to assist in the individual success of each students'
academic conceptual awareness
Utilize various cognitive and therapeutic methods to facilitate positive,
appropriate behaviors with students identified with social/emotional
disturbances (i.e. Oppositional Defiant Disorder, Attention Deficit
Hyperactivity Disorder and Borderline Personality Disorder) to achieve
academic success
Serve as a substitute instructor on an as needed basis for a first grade
inclusive classroom
Myrtle H. Stevens Elementary School (Rocky Hill, CT) Spring
2003
Student Teacher - Grade 3
Assumed full, daily responsibilities for a classroom consisting of 19
students and implemented behavior and classroom management strategies
Participated in morning and afternoon staff meetings
Effectively devised and instructed lessons in reading, writing,
mathematics, social studies and health
Developed and implemented an intensive three week thematic unit on sound
using various manipulatives and collaborative small group activities
Interacted daily with regular and special education faculty and
administrators
Student Intern - Grade 3 Fall 2002
Observed and evaluated behavior management, classroom interaction and
classroom management
Responsible for material preparation, formulating and teaching multiple
language arts lessons
Smalley Academy (New Britain, CT) Spring
2002
Teacher Candidate - Grade 3
13. Worked one on one with several inclusive students to assist in
conceptual understanding of class lessons and assignments
14. Regularly assisted teacher with small group instruction focusing on
small group literacy
15. Assisted students in basic skills of writing, mathematics and reading
comprehension
EMPLOYMENT HISTORY
The Learning Center (Manchester, CT) 2011-2014
Head Infant Teacher
Infant classroom Head Teacher for eight infants ages 6 weeks to 18 months.
Responsibilities include daily care of basic needs such as feeding,
diapering, documenting individual infant's daily activities, engaging
infants in hands-on sensory activities and establishing a trusting
relationship with parents by communicating in depth about their child's
daily activities and growth. Generated weekly lesson plans using Microsoft
Word and numerous online educational resources. Provided parents with daily
printed informational sheets about their child's daily activities and
achievements
Little House in the Country Preschool (Ellington, CT)
2008-2011
Head Preschool Teacher
Devised and implemented age appropriate lesson plans based on the center's
Christian-based curriculum. Created monthly lesson plans using Microsoft
Word with precise bulleted learning objectives and goals. Encouraged hands-
on manipulative learning as successful means in conceptual understanding
amongst younger students. Modified lesson plans to meet the needs of young
learners with special needs to promote successful understanding of the
topic being introduced. Provided families with self-generated and concise
monthly areas of growth for each child using Microsoft Word. Provided
parents with online resources to help enable further growth of their
child's educational needs when at home.
River Street School (CREC) Windsor, CT 2/09-6/09
Special Education Paraprofessional for a non-residential educational
program for students with Autistic Spectrum Disorders. Provided intensive
one on one instruction with multiple students identified in varying stages
on the Autistic Spectrum. Effectively utilized the PECS program with non-
verbal students to introduced, help comprehend and appropriately enhance
social abilities pertaining to everyday life skills. Proficient in the use
of adaptive technology and modifications of classroom tasks and curriculums
to assist in the individual success of each student's academic conceptual
awareness. Utilized various cognitive and therapeutic methods to
facilitate successful, positive, appropriate behaviors with students.
Trained in CPI non-crisis intervention safety restraining.
Poquonock Elementary School (Windsor, CT) 2006-
2008
Special Education Tutor/Paraprofessional for A.B.A classroom and multiple
classrooms with inclusive students identified with Emotional Behavioral
Disturbances (Grades 1-5). Assisted the Special Education teacher by
researching online activities for students, typing up daily behavioral
assessments using Microsoft Word, making copies for students and staff,
keeping a daily relationship with parents of students through phone
conversations and emails.
REFERENCES - Attached
References
Mrs. Deborah Fortunato, Head Preschool Instructror, Supervisor
C/O Little House in the Country Preschool
2 Nutmeg Drive, Ellington, CT
Ms. Janet Rowe, Supervisor, The Learning Center
C/O The Learning Center
501 West Middle Turnpike, Manchester, CT
Mrs. Karen L. Gottier, Manager, Follett Higher Education Group
575 Snooks Corners Road, Amsterdam, NY 02010
Ms. Andrea L. Booth, Vernon Public Schools
539 Daly Road, Coventry, CT 06238
Ms. Marie Savelli
15 Highland Park, Enfield, CT 06082
Mrs. Doreen McGovern, Human Resources-River Street School
C/O River Street School
River Street, Windsor, CT 06095
Mrs. Lindsey Atkins, Special Education Instructor
C/O Poquonock Elementary School
Poquonock Avenue, Windsor, CT 06095
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