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Customer Service Assistant

Location:
Seattle, WA
Posted:
March 13, 2014

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Resume:

**** ****** ******

APARTMENT ***

SEATTLE, WASHINGTON 98101

HOME PHONE: 206-***-****

CHRISTINA LYNN

Summary of qualifications

Ability to deal with stressful situations

Ability to work with minimal supervision

Willing to learn all aspects of the job

Knowledge of vital signs, patient care and

venepuncture

Excellent communication skills

Ability to emphasize in difficult situations

Sound appreciation of privacy requirements

Knowledge of infection control

18 years' experience as an EMT 1A

4 years experience as a Communication

Technician/Ward Clerk

Basic knowledge of

Ibex/AS400/Microsoft/Medisoft/Gpass/Excel

Worked as an Orderly and Emergency Room

Technician

Knowledge of moving and handling

Worked as a Respite Worker for children and

adults with disabilities

Assist R.N. with sterile and non-sterile

dressing changes and Consultants with Biopsies

Assist with patient and family education

Perform preventive maintenance on emergency

equipment

Possess the competencies in venapunture and

ECG's

Knowledge of Urine Dips, Faeces Blood Test

Utilize PC to enter and retrieve patient data,

Faxing, Answering Multiple Phone lines

Education

November 2003 California EMS Academy San Mateo,

CA.

EMT Recertification

August 1994 - October 1994 San Jose City College

San Jose, CA.

EMT Certificate

ProFfessional experience

June 2012 - Present

Unemployed and moved back to the US

September 2010 - June 2012

Ross Hall Hospital, Glasgow (BMI)

Healthcare Assistant (Bank Hours)

Duties: Patient Care, Phlebotomy (Venepuncture), ECG's,

Charge Sheets, Steris Cleaning of Nasal Scopes, Aseptic

Techniques,Assisting with Biopsies, Answering Phones

May 2009 - September 2010

Unemployed due to relocating to Scotland from California in May

Been looking for work since then

May 2008 - May 2009

Dependable Care Ambulance, Los Angeles California

Ambulance Attendant Officer

Duties: Patient Care, Vital Signs, Oxygen Management and

Transferring Patients to Hospitals

January 2008 - May 2008

Torrance Doctors Group, Torrance California

Part Time .Medical Receptionist (temp)`

Duties: Appointments, Front Desk, Scanning,

Filing, Setting Up GP's Rooms, Billing

March 2007 - September 2007

Pollock Health Centre, Pollok Scotland

Part Time Medical Receptionist (temp)

Duties: Appointments, Front Desk, Prescription Line

Scanning, Filing, Setting Up GP's Rooms

October 2006 - December 2006

Millview Care Home, Barrhead

Activity Organizer/Nursing Assistant

Duties: Organize Daily Activities, Assist with Patient Care to

Assist Nursing Staff

January 2006 - April 2006

Alliance Pharmacy, Bridge of Weir

Pharmacy Assistant Trainee

Duties: Customer Service, Merchandising, Stock Control, Cashier

October 2005 - December 2005

Hope Services, San Jose California

Caregiver/Respite for the disabled children and adults

Duties: Home Care, Medication Administration, Assist with

Daily Activities (i.e.; personal hygiene, rehabilitation)

January 2005 - October 2005

O'Connor Hospital, San Jose California

A & E Technician/Communication Technician

Duties: 12 Lead EKG, Vital Signs, Assist Dr's in Procedures (i.e.:

Pelvic exams, suturing) Ordering Stats for Bloods, X-rays,

Respiratory Therapy and CPR in Cardiac Arrests, Working in the

Morgue

April 2003 - November 2004

Good Samaritan Hospital

Operating Room Assistant/A & E Technician/House Orderly

Duties: 12 Lead EKG, Vital Signs, Assist Dr's in Procedures (i.e.:

pelvic

Exams, suturing) Ordering Stats for Bloods, X-rays, Respiratory

Therapy

And CPR in Cardiac Arrests, Assisting RN's with Patient Movement,

Setting up OR Rooms, Equipment, Working in the Morgue

November 2001 - March 2002

Tasmanian Ambulance Service Kingston, Tasmania

Volunteer Ambulance Officer

Duties: Patient Care, Vital Signs, Oxygen Management and

Transferring Patients to Hospitals

July 2001 - March 2003

Royal Hobart Hospital Hobart, Tasmania

Operating Room Orderly/Hospital Orderly

Duties: Transferring Patients to and from Wards, Assisting RN's with

Patient Moving, Setting Up OR Rooms, Working in the Morgue

March 2001 - October 2001

Vaucluse Gardens Hobart, Tasmania

Extended Care Assistant Level 3 (Nursing Assistant/Healthcare Asst)

Duties: Patient Care. Person Hygiene, Serving Lunch, Assisting with

Patient Care, Assist RN's with Patient Care, Medication

Administration

May 2000 - November 2000

Special Home Needs Santa Clara, California

Respite Care Worker for the Disabled Children and Adults

Duties: Home Care, Medication Administration, Assist with

Daily Activities (i.e.; personal hygiene, rehabilitation)

July 1995 - December 2000

American Medical Response Ambulance San Jose, California

Emergency Medical Technician 1A (911 System)

Duties: Setting Up Ambulance Daily, Patient Care, Oxygen Management,

Emergency Calls, CPR in Cardiac Arrests, Setting up Medications,

Airway Management, Transferring Patients to Hospitals, 3 Lead EKG,

Venepuncture

October 1995 - March 1998

East Palo Alto Police Department East Palo Alto, California

Reserve Police Officer

Duties: Patrol, Tickets, Warrants, Arrests, Police Reports

June 1994 - July 1995

Senior Day Health Palo alto, California

Activities Assistant with Alzheimer's and Dementia Clients

Duties: Organize Daily Activities, Lunches, Outings, Personal

Hygiene

Eulogy Speaker for the Deceased at Funerals

References Upon Request



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