Customer Service Sales
Resume:
Tamara Humphries-Al-Fokaiki
Henderson, NV 89015
*********@*****.***
Objective:
Obtain employment as administrative/office support within a strong organization so I may use the many
talents and skills acquired with my years of experience in the work force to help the company grow and
maintain strong service.
Skills:
Professional, loyal, dependable, understands confidentiality, multi-task, time management, 10-key,
wiring, dispersing money, balancing accounting statements, answering phones, fax, copy, scan, Microsoft
Office/Suite, many other computer programs, excellent customer service skills, typing 45+, alpha and
numerical filing, handle and record original documents, familiar with shipping overnight services,
supervisor experience of 1 or more persons.
Employment History:
Unemployed 2014-Present
Fidelity National Title Agency, Recorder/Closer 2013-2014
Check incoming recording documents to submit to multiple County Recorder’s for recording, review lender’s
instructions for insurance compliance purposes, scan documents, submit for recording, customer service, fax, multi
task, send customers copies of recorded documents, answer walk-in customers questions
Acclaim Electronics, Product Manager 2010-2013
Excellent customer service skills, open sales orders from customers, create and send purchase order to vendor’s,
answer multi phone lines, fax, scan, A/P, A/R, knowledge of QuickBooks for order entries and accounting, deposits,
review company credit card statements, material inspection, responsible for ISO Certification, warehouse organization,
negotiate contracts for pricing, ordering supplies, receiving quotes from Vendors, quote customers on stock material
and negotiate terms, credit check for customer payment terms, maintain warehouse inventory, set up escrow
transactions for payment, shipping UPS, Fed-Ex and some DHL, preparing packages for shipment, creating and
managing spreadsheets for management reports, company records maintenance, maintain inventory for customer
consignment contracts, create and review spreadsheets for sales commission pay out, minimal payroll, review time
sheets, supervise purchase and sales staff and transactions, new hire packets, new hire paperwork and training, assist
manager in lay-offs, some human resource responsibilities.
Unemployed 2009-2010
Old Republic Title, Title Officer 2006-2009
Excellent customer service skills, open orders, search and examine real property records, type, edit and disperse
preliminary title reports, issue title insurance, record documents for Clark and Nye Counties in Nevada, submit
insurance claims, mobile home specialist, Sub-escrows; balancing HUD form, prepare and review incoming and
outgoing wires for approval, deposits, small A/P and A/R, billing, other county/project research, sales/marketing
relations, multi-state customers and title ordering for customers in other states, create, run and review reports for title
manager, multi-tasking, answer multiple phone lines, take messages for co-workers and management, filing alpha and
numeric, copy, scan, fax, cleaning.
LandAmerica/Lawyers Title, assistant title officer 2004-2006
Excellent customer service skills, search and examine real property records, type, edit and disperse preliminary title
reports, issue title insurance, record public documents, retrieve copies of real property documents and deliver to the
customer for their review, answer Multiple phone lines, alpha and numeric filing, copy, scan, fax, burn and create cd’s
for customers reports, billing, assist the Title Officer in every aspect of their job.
Old Republic Title, assistant title officer 2003-2003
Excellent customer service skills, search, write-up and disperse title reports, examine recording packages, handle and
record original documents, answer phones, filing, copy, scan, fax.
First American Title, title officer assistant 2002-2003
Excellent customer service skills, search, examine, type, edit and disperse, TSG reports, check bankruptcies, date down
properties for trustee’s, answer phones, review recording packages and original documents, filing, copy, scan, fax.
Equity Title, title officer assistant 2002-2002
Excellent customer service skills, search, examine, write-up, edit and disperse TSG reports, check bankruptcies, date
down properties for trustee’s, answer phones, review recording packages and original documents, filing, cop, scan, fax.
Nevada Title Company, opener, Nevada Onestop, one seat 1998-2002
Excellent customer service skills, open orders, answer phones, search, examine, type, edit and disperse preliminary
title reports, order preliminary title reports for customers across the nation, small A/R and A/P, billing, sales
relationships, create and start builder services, issue title insurance, copy, filing, faxing.
Education:
Salt Lake Community College, SLC, Utah Certificate
Office Procedures
Dixie College – St. George, Utah Some
Dixie High School – St. George, Utah Diploma
References:
Provided upon req
Contact this candidate