Customer Service Representative

Dennis Nispel

RESUME

Tucson, AZ

************@*******.*** - 717-***-****

Seeking part-time employment 15-20 hours a week.

**/**** – Present - Semi-Retired

Do some temp jobs and sell antiques and furniture on Craigslist.

04/2010 – 09/2011 – P.A.P. Security Printing, Lancaster, PA.

Courier – Picked up mail from PA State Offices in Harrisburg and

delivered it to Pitney – Boughs in Reading. Completed logs and reports.

09/2007 – 11/2007 – CoreSource, Lancaster, PA (temporary position through Aerotek)

General Office – Performed various duties including processing and sending mail; typing letters; creating

reports; and support of all departments for insurance company.

11/2006 – 04/2007 – Kindred Pharmacy Services, Tucson, AZ.

Courier – Packed and delivered pharmacy orders and patient prescriptions to nursing homes in Tucson and

Southern Arizona. Kept delivery and return logs1998.

07/1998 – 05/2006 – United Airlines Mileage Plus, Tucson, AZ.

Customer Service Representative – Resolved customer problems and concerns by phone and mail. Made

adjustments and corrections to customer’s frequent flyer account. Extensive data-entry. Prepared reports and

performed other office duties as needed.

06/1997 – 07/1998 – Sears Teleservices, Tucson, AZ.

Customer Service Representative – Assisted customers ordering parts by phone. Researched schematics and

parts lists to locate correct parts.

ADDENDUM

Other experience includes managing an airfreight company and training as an EMT. I also did volunteer work

in two Tucson nursing homes for four years.

SKILLS

Excellent verbal and written communication skills. Over 15 years driving experience, including courier and

delivery. Extensive computer and customer service skills. Very detail oriented.

ADDITIONAL INFORMATION

I am currently semi-retired and seeking part-time employment. I am willing to work any hours including nights

and weekends.

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