RESUME

Nadine Kerk-Hecker

****-**** **** *** **

Calgary, AB

T2A 7X8

778-***-****

acc430@r.postjobfree.com

Employment Objective:

To work in a dynamic, fast paced environment that is professionally

challenging.

Industry Related Skills

Bilingual French and English

4 years Administrative Experience

Microsoft Office Suite Applications

Professional Experience

Financial Clerk/ Administrative Assistant

Risk Management, BCE, CFB Esquimalt, Department of National Defence

Victoria, BC

July - December 2013 (Contract Position)

Responsibilities:

. Update all databases for a number of different departments; develop a

new system of database management.

. Coordinate necessary paperwork for all injured employees, assist with

the Return to Work Program, and maintain the Hazardous Occurrence

Database.

. Coordinate monthly Workplace Health and Safety Committee meetings,

materials and minutes.

. Develop and implement a new filing system for the Risk Management

Department.

In-Charge Flight Attendant/ Load Master

Voyageur Airways (NATO/UN Contractor)

Afghanistan, Africa (Operated in North Sudan, South Sudan, Democratic

Republic of the Congo, Uganda, Ethiopia)

July 2011 - July 2013 (Laid off)

Responsibilities:

. Verify all cargo and passenger manifests and coordinate with UN

personnel.

. Transport UN personnel between duty bases throughout Africa and

Afghanistan as the sole Flight Attendant on the aircraft.

. Assist with Medical evacuations as needed.

. Based in Africa or Afghanistan on an 8 week on/off rotation.

In-Charge Flight Attendant

Canjet Airlines

Vancouver, BC August 2010 - June 2011

Responsibilities:

. Supervisor of a team of Flight Attendants ensuring the safety and

comfort of over 180 passengers per flight.

. Coordinated various services including bar, meal and duty free.

French Instructor

Little Sorbonne Language School Inc.

Vancouver BC April 2010 - June 2011

Responsibilities:

. Instructed both private and group classes of business students.

. Prepared all lesson plans and organized materials

. Offered feedback to the administrator of the school.

Assistant to the Director of Operations

A&W Food Services of Canada

Vancouver, BC August - December 2009 (Contract)

Responsibilities:

. Developed, maintained and updated complex databases including customer

complaint trends.

. Assisted in the development and implementation of a sophisticated web

based operations evaluation program.

. Processed and analyzed all customer feedback while supporting the

Operations team as needed.

Assistant Area Manager

Innhouse Hospitality Management

Vancouver, BC January - June 2009

Responsibilities:

. Developed and implemented a training academy to train new management.

. Coordinated a centralized buying plan for 6 private liquor stores.

. Met with suppliers to build a preferred supplier list for Innhouse

Group.

. Performed regular analysis of sales trends as well as multiple

inventory analyses to facilitate a more efficient sales mix and

accurate inventory.

. Participated in weekly operational meetings and produced weekly

evaluations of all company stores.

. Operated a multimillion dollar private liquor store including

ordering, invoicing, inventory, financial reports and hiring new

staff.

Administrative Assistant to the President - Freelance Position

Fine Vintage Ltd., West Vancouver, BC November 2008 - January 2010

Responsibilities:

. Created, maintained, and updated multiple extensive databases

. Created and edited documents for publication.

. Assisted with on-site consultations.

Education:

Thompson Rivers University - Bachelor of Arts (Completion in 2016)

WSET (Wine and Spirits Education Trust) Diploma (4 of 6 units completed)

References:

On Request

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