RESUME
Nadine Kerk-Hecker
Calgary, AB
T2A 7X8
********@*****.***
Employment Objective:
To work in a dynamic, fast paced environment that is professionally
challenging.
Industry Related Skills
Bilingual French and English
4 years Administrative Experience
Microsoft Office Suite Applications
Professional Experience
Financial Clerk/ Administrative Assistant
Risk Management, BCE, CFB Esquimalt, Department of National Defence
Victoria, BC
July - December 2013 (Contract Position)
Responsibilities:
. Update all databases for a number of different departments; develop a
new system of database management.
. Coordinate necessary paperwork for all injured employees, assist with
the Return to Work Program, and maintain the Hazardous Occurrence
Database.
. Coordinate monthly Workplace Health and Safety Committee meetings,
materials and minutes.
. Develop and implement a new filing system for the Risk Management
Department.
In-Charge Flight Attendant/ Load Master
Voyageur Airways (NATO/UN Contractor)
Afghanistan, Africa (Operated in North Sudan, South Sudan, Democratic
Republic of the Congo, Uganda, Ethiopia)
July 2011 - July 2013 (Laid off)
Responsibilities:
. Verify all cargo and passenger manifests and coordinate with UN
personnel.
. Transport UN personnel between duty bases throughout Africa and
Afghanistan as the sole Flight Attendant on the aircraft.
. Assist with Medical evacuations as needed.
. Based in Africa or Afghanistan on an 8 week on/off rotation.
In-Charge Flight Attendant
Canjet Airlines
Vancouver, BC August 2010 - June 2011
Responsibilities:
. Supervisor of a team of Flight Attendants ensuring the safety and
comfort of over 180 passengers per flight.
. Coordinated various services including bar, meal and duty free.
French Instructor
Little Sorbonne Language School Inc.
Vancouver BC April 2010 - June 2011
Responsibilities:
. Instructed both private and group classes of business students.
. Prepared all lesson plans and organized materials
. Offered feedback to the administrator of the school.
Assistant to the Director of Operations
A&W Food Services of Canada
Vancouver, BC August - December 2009 (Contract)
Responsibilities:
. Developed, maintained and updated complex databases including customer
complaint trends.
. Assisted in the development and implementation of a sophisticated web
based operations evaluation program.
. Processed and analyzed all customer feedback while supporting the
Operations team as needed.
Assistant Area Manager
Innhouse Hospitality Management
Vancouver, BC January - June 2009
Responsibilities:
. Developed and implemented a training academy to train new management.
. Coordinated a centralized buying plan for 6 private liquor stores.
. Met with suppliers to build a preferred supplier list for Innhouse
Group.
. Performed regular analysis of sales trends as well as multiple
inventory analyses to facilitate a more efficient sales mix and
accurate inventory.
. Participated in weekly operational meetings and produced weekly
evaluations of all company stores.
. Operated a multimillion dollar private liquor store including
ordering, invoicing, inventory, financial reports and hiring new
staff.
Administrative Assistant to the President - Freelance Position
Fine Vintage Ltd., West Vancouver, BC November 2008 - January 2010
Responsibilities:
. Created, maintained, and updated multiple extensive databases
. Created and edited documents for publication.
. Assisted with on-site consultations.
Education:
Thompson Rivers University - Bachelor of Arts (Completion in 2016)
WSET (Wine and Spirits Education Trust) Diploma (4 of 6 units completed)
References:
On Request