Customer Service Manager
Resume:
Orem, UT *****
************@*****.***
sarah klumpp
To better my future career goals.
OBJECTIVE
• Certified nursing assistant skills: ADLS, Documentation, inner action with
SKILLS &
Dementia, and Alzheimer patients. CPR Certification.
A BILIT IES
• Customer service/assistant manager skills: Ran a register, balanced and
counted the safe, provided great customer service to the customers. Was a
key holder to the store. Took money to the bank.
• I have great teamwork skills and love to work with other people. I can
m ultitask, and deal with stressful situations. I can use the following
computer programs: Microsoft: Word, PowerPoint, Publisher, Excel, and
Access.
EXPERIENCE C.N.A, L I F E CARE CENTERS OF AMER ICA
February 4th, 2011 to April, 2013
As a C.N.A at Life care, I provided residents with ADLS, as well as proper
documentation in the RITA system.
ASSISTANT MANAGER/ CASH I E R, BEALLS OUT LE T
June, 2010 to November, 2010
As an assistant manager at Bealls Outlet, I ran a register as well as balanced and
counted the safe at the end of the day or night. I took money to the bank. I was a key
holder at this store.
ASSISTANT MANAGER/ CASH I E R, ALBERTSONS
October, 2008 to February, 2010
As an assistant manager at Albertsons, I ran a register as well as balanced and
counted the safe at the end of the day or night. I made sure my cashiers and baggers
d id their jobs.
HOSTESS, CH I L L IS BAR AND GR I L L
March, 2008 to May, 2008
I seated out guest. I wiped down the menus and made kid menus. I ran a wait lists
w hen needed. I bused tables in the morning when we had no busser.
C USTO ME R SERV ICE ASSOC IATE/ K-MART
October, 2007 to March, 2008
I ran a register. I processed returns. I made out the cash drawers. Collected the
money from the registers and put it in the safe. Did managers overrides for the
cashiers.
C USTO ME R SERV ICE ASSOC IATE/LOWES
December, 2005 to November, 2008
I ran a register. I processed returns. I fixed special ordered items when needed. I
answered the phones and directed calls.
E DUCATION U N I V E RS I TY OF P H EO N IX ON L I N E, MAY 2012 TO PRESENT
Going to school for my associate degree in health care management.
FARWELL H I G H SCHOOL, 2002 TO 2005
I graduated from this high school.
SHEP H E RD P UBL IC SCHOOL, 1991 TO 2002
I a ttended this school from preschool to sophomore year than we moved.
I have great teamwork skills and love to work with other people. I can multitask, and
SKILLS
deal with stressful situations. I can use the following computer programs: Microsoft:
Word, PowerPoint, Publisher, Excel, and Access.
REFERENCES LON N I E LA MBERSON
Assistant Manager, Albertsons
Phone: 561-***-****
JODY COUN TS
C.N.A instructor, Life Care
Phone: 303-***-****
KEN NE T H P HA I R
Independent contractor
Phone: 801-***-****
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