Human Resources Project Manager
Resume:
Caprice Witt
Palm Beach, FL 33480
***********@*****.***
Seeking a position that will utilize my broad range of experience in application implementation and project management.
Core Strengths
• Extensive Project Management experience
• Application implementation and management
• Strong presentation and training skills
• Proven process improvement experience
• Strong leadership and collaborative abilities
• Tactful problem solving and conflict resolution skills
Professional Experience
Suncoast Hospice January 2009 – October 2013
Project Manager
• Managed staff responsible for security, issue resolution, data corrections (SharePoint), application enhancements, and implementation of new modules of electronic documentation and medical records for 1,800 patients
• Liaison to application users, executives, and vendors on the identification of requirements, implementation and overall usability of the electronic health record software (Suncoast Solutions)
• Led internal user group on defining requirements, outcome expectations, process changes, training needs, IT involvement, and project priorities for all EMR applications
• Chaired Florida Users group of Suncoast Solutions on use and changes to the application
• Streamlined work flow and processes resulting in the reduction of 2 FTEs
• Coordinated and collaborated with various entities to ensure identification of resources and coordination of team members and third-party contractors or consultants in order to deliver projects according to plan
• Consulted on business & technical requirements, operational procedures, system design, and project management of e-learning for internal and external customers (Suncoast Institute)
• Managed the life cycle of a new dietary system (Geri Menu to SNO)
• Consulted on overall process, business and technical requirements, and vendor needs in the search for new Human Resources/Payroll/Benefits application (Ultimate Software)
Independent Consultant June 2002 – September 2008
Takata Restraint Systems, Irvin Automotive Parts, and Highland Industries
• Managed projects to standardize, implement, and interface Human Resources systems.
(Infinium/SSA Global/Infor Software)
• Designed Position Control based on approved Job Descriptions
• Implemented Applicant Tracking, Succession Planning, Training, and Employee Performance Management modules
• Interfaced Mexico, Brazil, and United Kingdom locations into the US system
• Wrote Human Resources procedures and trained users on changes and new modules
• Wrote reports for management, users, governments, vendors and auditing of data
• Collaborated with programmers to design and interface the Takata intranet
• Worked with the IT department on the security of Employee Data on the intranet in accordance with various international laws (Safe Harbor)
• Presented new modules and project plans at international corporate conferences
A&H Associates Software Consultants May 1997 – Jan. 2002
Project Manager/Senior Business Analyst
VIACOM (CBS, Infinity Broadcasting, King World Productions, MTV Networks, Nickelodeon, and United Paramount Networks)
• Managed project activities associated with the implementation of Human Resources, Payroll, and Benefits
• Developed project plans, prioritized tasks, assigned responsibilities, and resolved issues
• Designed custom system set-up and modifications to meet company requirements
• Analyzed reporting requirements, created new reports and technical specifications for new reports
• Tested system for accuracy and fulfillment of requirements
• Worked with management and users to develop new internal policies and procedures
• Trained users on new systems, reporting, and internal policies & procedures
Mohawk Industries (Aladdin, Karastan, Durkan, American Weavers, World, and Horizon)
• Managed implementations for owned and newly acquired subsidiaries
• Worked with top management on project expectations, resources, and approvals
• Interfaced all subsidiaries onto Human Resources, Payroll and Benefits systems
• Trained users and technical staff on new systems and internal policies and procedures
General Shale Brick, Indian River Hospital, Toyota de San Juan, and various Casinos
• Customized and implemented various Human Resources and Benefits modules: Applicant Administration, EEO/Affirmative Action, Professional Licensing, Wage and Salary, Succession Planning, Training, and custom report writing
• Presented report writing at regional and national conferences
Simione Central National, Inc. (Central Health Services, Inc.) March 1993 – May 1997
Senior Systems Consultant
• Demonstrated Human Resources and Benefits systems to potential clients and assisted in
proposals and contracts
• Directed assessment of client’s systems, services, reporting needs, and procedures
• Restructured workflow to meet clinical, financial, regulatory, and operational goals
• Analyzed operational and technical reporting gaps – wrote an trained on report writing
• Managed implementation tasks and timelines including the allocation of resources
Human Resources Information System (HRIS) Manger
• Managed company wide Human Resources and Benefit systems for corporate office, 30 branches, and 3,200 employees
• Led projects on customizations of the Human Resources and Benefits systems
• Directly managed HRIS personnel
• Eliminated overtime by streamlining paperflow procedures
• Developed and conduct ongoing HRIS training for 18 Human Resources Representatives and top management
Human Resources Information System (HRIS) Analyst
• Implemented Personnel, Payroll, and Flexible Benefits systems
• Set up systems in compliance with regulatory and corporate requirements
• Designed Personnel and Flexible Benefits testing plans and tested systems
• Trained Human Resources and Benefits personnel systems and procedures
Wells Fargo Armored Service Corporation October 1990 - March 1993
Compensation Specialist
• Managed company wide compensation
• Processed and audited annual personnel evaluations and changes
• Created solutions for forecasting costs of company wide merit increases
• Administered company pension plan
• Supported management through the creation of necessary reports
• Performed job analysis, wrote job descriptions, and implemented position control
Education
University of Northern Iowa
Bachelor of Arts - 1989
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