Customer Service Manager
Resume:
A ngela Johnson
Las Vegas, NV 89178
Tel: 301-***-****
****************@*****.***
Education
High School Diploma
Gwynn Park High School (2008 – 2010)
Brandywine, MD
College of Southern Nevada (2012 – Present)
Las Vegas, NV
Work Experience
The M Resort (Jan 2014 – Present)
12300 S Las Vegas Blvd
Henderson, NV 89044
702-***-**** Business Manager: Holly Gray
Special Events Representative
Duties: Have excellent communication and interpersonal skills, handle guests concerns, redeem gifts,
participation in assisting concerts and tournaments, assist with ushering and ticketing, operate office
equipment and other duties assigned.
Riviera (Oct 2013 – Dec 2013)
2901 S Las Vegas Blvd
Las Vegas, NV 89109
702-***-**** Business Manager: Phillip Wilson
Guest Service Agent
Duties: Provide thorough customer service, check guests in and out of hotel including all necessary payments,
handle guests concerns, coordinate and customize room assignments, operate office equipment and other
duties assigned.
Levi’s (Sept 2012 – Nov 2013)
7400 S Las Vegas Blvd
Las Vegas, NV 89123
702-***-**** Business Manager: Dustin Hopper
Sales Representative/Stylist
Duties: Provide excellent customer service; recover merchandise and floor set, awareness of thorough product
knowledge, promotions and advertisements, operate sales functions.
Charlotte Russe (Oct 2011 – Aug 2012)
11110 Mall Circle
Waldorf MD 20603
301-***-**** Business Manager: Phadra Milton
Sales Representative
Duties: Perform sale functions, provide customer service, sort and arrange visual merchandising, audit
products, awareness of thorough product knowledge, promotions and advertisements.
St. Anthony of Padua Catholic Church Rectory (Jun 2010 – Aug 2011)
1029 Monroe St., NE
Washington, DC 20017
202-***-**** Business Manager: Elaine Schaller
Part time Administrative Assistant
Duties: Perform clerical tasks, obtain excellent communication skills, answer telephones, scheduling,
write/send mail and memos, filing/organization of records, and operate office equipment.
NAFCU (Jun 2006)
3138 10th Street North
Arlington, VA 22201 2149
703-***-**** Director of HR: Scott Brown
Temporary Clerk
Duties: Filing/organization
Volunteer History
College of Southern Maryland Theatre (Apr 2011)
8730 Mitchell Road
La Plata, MD 20646 0910 Technical Director: Keith Hight
Participate in theatre performances, usher shows, organize the set.
Queen of Peace (January 2010)
3310 Wheeler Road, SE
Washington, DC Mother Superior: Sister Mary
Aftercare and Soup Kitchen.
Prince George’s County Animal Services Facility (Nov Dec 2009)
3750 Brown Station Road
Upper Marlboro, MD 20772
Feed and care animals on a daily routine.
References
Gloria Valdez Elaine Schaller Jackie Piansay
Co Worker Business Manager School Mentor
702-***-**** 301-***-**** 240-***-****
Contact this candidate