Human Resources Training

Eldon Gregory Britt

Address: E-mail:

*** ** ***** ****** *************@*****.***

LinkedIn:

Edmond, OK 73013 www.linkedin.com/in/egregorybritt

Phone: 405-***-****

I am looking for a professional position in Human Resources where my team management, training

facilitation, and program development experience will strengthen the company. I enjoy working with

employees and management, of all levels, to identify human resource development issues, and provide

organization-focused solutions.

Professional Work History

Chesapeake Energy Corporation (05/2010–12/2013)

Human Resources Training Specialist

Facilitation: Conducted on-site and distance training in the areas of new employee orientation,

organizational policies and procedures, workplace safety, benefits orientation, preventing workplace

harassment, drug & alcohol abuse awareness and IT software programs.

Course Development: Conducted needs analysis and built training to reduce knowledge and skill

deficiencies. This work involved building positive relationships with corporate and field operation

SME’s to gather information necessary to meet learning objectives.

Instructional Design: Collaborated with SME’s to develop and publish hundreds of documents related

to understanding company core competencies, management procedures, and software programs;

which reduced the cost of employee training and travel by several hundred thousand dollars a year. I

managed many projects simultaneously by prioritizing time to meet organization deadlines.

Documentation examples include: manuals for KRONOS, I-9 documenting and Microsoft Office.

Training Evaluation: Evaluated training program effectiveness and made updates based on

information gathered through assessments, surveys and 360 feedback. Analyzed third-party

development courses and submitted purchase recommendations based on need, quality and cost.

Employee Record Management: Maintained employee records, collateral, class schedules and course

descriptions in the company LMS. Verified completion of compliance courses for specified job codes

and contacted employees who were out of compliance to make arrangements to requalify .

Logistic Support: Coordinated field training events in 18 states by working with site leads to ensure

collateral material, computer labs and training rooms were prepared in advance. Ensured collateral

and technology needs were expedited when issues were identified.

Caliber Lending (F.K.A. Vericrest Financial) (12/2008–05/2010)

Team Supervisor

Team Management: Directly managed 25 employees and delivered performance feedback. I took part

in the process of creating the team by selecting existing employees, and interviewing and hiring new

employees. To ensure the team remained effective, I provided performance feedback, coaching,

created goals and monitored interactions with customers. Other responsibilities included handling

employee disputes, delivering performance reviews and establishing monetary incentives based on

core competencies.

Williams-Sonoma, Inc. (02/2007–05/2008)

Human Resources Training Specialist

Facilitation: Led training that focused on understanding company culture, customer service, sales and

data entry. I conducted quarterly training courses to familiarize employees with changing products

and trends for four product lines. Training consisted of hands-on product demonstrations and

simulations.

Coaching/Mentoring: When I wasn’t training classes or creating courses, I was monitoring incoming

phone calls. I took this time to identify areas where emp loyees could improve and provided feedback

to employees to help drive sales and customer satisfaction.

Recruiting: Took part in the recruiting process by screening applicants, conducting interviews and

submitting hiring decisions. Represented the company at career fairs and met with prospective

employees.

Education

Bachelor of Arts; Sociology University of Central Oklahoma, Edmond, OK

Scheduled to take the Professional in Human Resources (PHR) exam on June 14, 2014.

Professional Organizations

American Society of Training & Development (ASTD)

Board Member: Vice President of Marketing (www.astdokc.org/board)

Social Media: I am responsible for managing the organizations social media presence on Facebook,

LinkedIn and Twitter. I make sure our members can see information related to monthly events,

literature on trends in the training industry, or anything I think a trainer would find interesting. I

also respond to requests for information from people interested in the OKC chapter and ensure we

are represented properly.

State Conference: I manage the creation of collateral for the ASTD Oklahoma State Conference. My

responsibilities include design and development of the conference booklet, advertising, creating signs

and banners for the event center, designing the conference t -shirt, and managing the event Twitter

feed.

Society for Human Resource Management (SHRM)

Edmond Young Professionals (EYP)

Certifications

Articulate Storyline Adobe Captivate CS6 Adobe InDesign CS5

Adobe Photoshop CS5 Adobe Illustrator CS5 Business Writing

Personal Characteristics/Traits

Listens to others Communicates clearly Follows direction

Manages priorities Reliable/Responsible Optimistic

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