Customer Service Representative
Resume:
Yesenia Toscano
Las Vegas, Nevada *****
**************@*****.***
A friendly, loyal, and clearly driven individual who has ambition to succeed in any given environment. Loves to learn,
and is always up to a challenge, whatever the situation is. Gets along well with others, whilst also working efficiently
on her own. Seeking a position where able to develop and excel while giving her best to an employer.
Objective
Seeking a position as a customer service representative in your department that rewards loyalty, hard work,
dependability and positive results in the team environment.
Education
College of Southern Nevada – Las Vegas, Nevada
Associates in General Science, 2015
Academy for Individualized Study – Las Vegas, Nevada
High School Diploma, 2010
Summary of Skills
Microsoft Office, Word, Excel, PowerPoint
Highly organized with superior attention to detail
Great communication skills
Great typing skills – 60 wpm
Bilingual – Fluent in Spanish
Work Experience
3PL Global LLC
October 2012 – July 2013
• Warehouse customer service: Process and prepare orders for shipment and contact customers,
including invoice/packing slips where applicable as per company procedures. Responsible for inventory
management by receiving incoming shipments and shipping outgoing orders. Order Warehouse
supplies and tools as needed. Assist in answering incoming phone calls to include placing orders,
invoicing orders and handling technical questions for the warehouse.
Data Exchange
July 2011 – September 2011
Call center: Switching client’s power/gas company from one to another, while providing contract rates
and information.
References
David Bradley
•
Warehouse Manager
3PL Global
2211 E Carson St, Carson, Cal.
C: 714-***-****
Dung Tran
•
Warehouse Export Specialist
3PL Global
2211 E Carson St, Carson, Cal.
C: 714-***-****
Robert Quiroz
•
Customer Service Representative
3PL Global
2211 E Carson St, Carson Cal.
C: 310-***-****
Contact this candidate