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Sales Customer Service

Location:
Belmar, NJ
Posted:
March 12, 2014

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Resume:

NANCY MAXWELL

** **** *** ****** * 732-***-**** H (732)

***-****

Neptune City, NJ 07753 ******@*****.***

[pic]

SUMMARY

Pharmaceutical Sales professional with over 10 year's experience. Areas of

expertise include strategic planning, project management, account

management, territory management, product knowledge, new product launch,

executive presentations and customer service. Creative, enthusiastic with

strong motivational, organizational, analytical, problem solving,

communication and relationship management skills. Track record of

increasing revenue and profit.

PROFESSIONAL EXPERIENCE

GARDEN STATE MEDICAL CENTER

Physician Liaison

September 2013

Market pain management physicians and facilities to physicians and key

office staff in Monmouth and Ocean Counties of NJ. Discuss options for

patients who are in chronic pain and services offered by GSMC. Procure

referrals.

ENDO PHARMACEUTICALS 2003 - 9/30/12

Specialty Sales Consultant

inVENTIV HEALTH

(contracted to Endo Pharmaceuticals)

Pharmaceutical Sales Representative 2000 - 2003

. Launched and promoted Opana IR and ER in a very competitive pain

management market with a focus on osteoarthritis and chronic low back

pain. Promotional efforts focused around low risk of drug-to-drug

interaction including patients on SSRI's.

. Launched and promoted Lidoderm, the first topical treatment approved

for the treatment of post-herpetic neuralgia.

. Launched and promoted Voltaren Gel, a topical diclofenac treatment

for osteoarthritis with low systemic absorption.

. Launched and promoted Frova, a triptan focusing on menstrual

migraines. Targeted neurologists, OB/GYNs, and PCP's.

. Launched and promoted Percocet (introduced new strengths and

formulations) and Zydone (hydrocodone).

. Established strong prescriber and office staff relationships with

PCP's and Specialists in private and group practice settings.

Specialists included Pain Management, Oncologists, Hematologists,

Orthopedic Surgeons, OB/GYN, Neurologists, Rheumatologists,

Physiatrists, Anesthesiologists, Infectious Diseases, Psychiatrists,

and Emergency Room Physicians.

. Built solid relationships with local pharmacies/pharmacists, both

independently and chain owned.

Nancy Maxwell

Page 2

. Gained a through understanding of pain management products and the

challenges associated with prescribing these products, including

choosing the correct product, very detailed patient profiling,

monitoring and regulating dosage, regulatory issues and high

potential for abuse.

. Educated physicians, staffs, and pharmacists on the features and

benefits of the product portfolio.

. 2011 achievements Voltaren Gel 120%, Lidoderm 91%

. 2010 achievements Opana ER 126%, Lidoderm 96%, Voltaren Gel 111%,

Frova 98%

. 2009 achievements Opana ER 119%, Lidoderm 100%, Voltaren Gel 111%,

Frova 98%

. 2005 awarded with Circle of Excellence (ranked 10 out of 240).

. 2002 recognized with National IMPACT Award.

. Promoted to Level 3 Specialty Sales Consultant 2011.

. Hand-picked to represent Endo in focus groups and client association

meetings.

. Recognized by Regional Director for Above and Beyond 2011.

. Above the Line Award for Long Island District Q4 2010.

. Awarded District Representative Q4-2008, O3-2009, and Q4-2010.

. Collaborative Partnership Award 2010.

. Member of Chief Operating Officer's Task Force 2010.

. Member of first Lidoderm Field Advisory Panel 2002.

. Chosen to work with outside training company to develop initial

training modules for Endo sales reps.

Prior experience in management, retail operations, and pharmaceutical

marketing including managing overseas operations.

EDUCATION

B.S., Marketing/Business, Rutgers University, Newark, NJ (GPA 3.9/4.0)

A.A., Business, Union College, Cranford, NJ

PROFESSIONAL CERTIFICATIONS

Certified Medical Representative, CMR Institute, 2009

COMPUTERS

Microsoft Word, Excel, PowerPoint



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