Customer Service Administrative Assistant
Resume:
Jennifer Zamudio
Sylmar, CA 91342
**********@*****.***
PHLEBOTOMY TECHNICIAN
Dedicated Phlebotomist, striving to cultivate a safe and comfortable environment for patients and provide
consistently superior care with a personal touch. Displays dedication and determination in all endeavors with
diligent attention to detail for optimal end results.
SKILLS:
● Blood Draws ● Specimen Collection
● Dermal Puncture ● Centrifuge
● Sterile Tray Set-up ● Wound Care
● Urinalysis ● Microsoft Office
● Vital Signs
● Multi-Task
● Customer Service
EXPERIENCE:
Lawrence D. Tran, M.D., Inc. and San San Wai, M.D., Inc. - Burbank, CA
06/18/2013 – 6/28/2013
Phlebotomist - Externship
• Checked in patients
• Provided Phlebotomy services as per requisitions for on average ten patients a day.
• Back office duties, took patient vitals, acted as witness during visit as per Doctor’s request
• Took urine samples and prepared them to be sent to the lab or did dip stick test per Doctor’s request or
requisition
• Centrifuged tubes
• Dermal punctures for Glucose tests and other tests as per requisitions
• Made sure lab and exam rooms were clean and sanitized, supplies were fully stocked
• Prepared specimens for lab pick up
JEFFERIES & COMPANY, INC. – Los Angeles, CA 7/1995-1/2012
Administrative Assistant / Broker
• Sharp administrative acumen and experienced in managing broad scope of office support operations,
from tracking projects and generating status reports to client communication and information inquiries.
• Actively supported the Managing Director and Top Broker in the Los Angeles office, streamlining
operations in investment banking and syndicate departments.
Consistently ensured delivery of quality customer service vital to sustaining and growing accounts
•
EDUCATION:
Kaplan College – North Hollywood, CA Graduated:
2013
Phlebotomist
Reseda High School – Reseda, CA Graduated:
1992
High School Diploma
• LICENSES/CERTIFICATIONS:
• California Laboratory Field Services CPT1 License LIC# 00066792
• National Certified Phlebotomy Technician ID# 842341
• Kaplan Certificate in basic and advanced Phlebotomy
• Kaplan Certificate of completion of 40 hours of didactic training
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