Customer Service Administrative Assistant

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TEL 7 1 4 . 9 2 8 . 3 6 6 2 EMAIL K I M M Y. L E @ G M A I L . C O M

KIM LE

DETAILED-FOCUSED EXECUTIVE/ADMINISTRATIVE ASSISTANT

Offering 10+ years’ extensive experiencing in providing Administrative/Executive/Project Support

CAREER HIGHLIGHTS

Proven track record in general administration, accounting, office management, and customer

service. Familiar with office procedures, equipment, systems, and practices. Pleasing phone

manners. Well-organized. Perform well in high-pressure, fast-paced environments. Strong

verbal and written communication skills. Team player who is able to relate to people at any

level. Multitasking abilities. Ability to grasp and adapt to new environments and procedures.

Results-driven. Computer proficient in MS Word, Excel, Outlook, and Powerpoint.

COMPETENCIES

• General Administration • Executive Support • Accounting

• Meeting Planning and • Team Management • Project Management

Coordination

• Confidential • Client Communications • Records-Data

Correspondence and Management

Document Handling

SELECTED ACCOMPLISHMENTS

• Served as an executive/administrative assistant to President, Managing Director, Asset

Manager and Legal Secretary. Provided administrative support to mid to large-size firms.

• Increased client satisfaction; leveraged customer service skills to develop strong business

relations.

PROFESSIONAL EXPERIENCE

Property Manager, Carson Companies Rancho Dominguez, CA 2011-2014

Performed administrative and management duties. Efficiently handled large volume of phone

calls and e-mail requests. Quickly and efficiently resolved scheduling conflicts.

• Organized files to ensure seamless flow of office operations.

• Facilitated communication between tenants and vendors by initiating conference calls.

• Provided high quality customer service; leveraged service skills to achieve customer

satisfaction.

Real Estate Manager, CB Richard Ellis, Inc. Anaheim, CA 2006-2010

Provided administrative and management support, including tracking budgets and processing

invoices. Effectively scheduled and planned meetings.

• Created and executed numerous projects using Excel and PowerPoint.

• Scheduled and greeted clients; answered telephones; purchased supplies; and performed

data entry, billing, and coding.

• Created and maintained tracking system for accounts receivable that improved income;

identified and resolved problem areas.

WORK EXPERIENCE

Project Coordinator/Management Associate CB Richard Ellis, Inc. 2005-2006

Administrative Assistant CB Richard Ellis Investors 2003-2005

E D U C AT I O N

DeVry University, Long Beach, CA Bachelors of Science in Business Administration 2005

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