Tania Gratton

Human Resources Plantagenet, Ontario, K0B 1L0

University of Ottawa Home: 613-***-****

Cell: 613-***-****

acc3ob@r.postjobfree.com

Skills and Qualifications

Fluently bilingual in both French and English

Proficient with Microsoft Word, Excel, Outlook and PowerPoint

Exceptional interpersonal, organizational and time management skills

Exceptional customer service skills

Ability to adapt to different and changing environments

Ability to work independently and as part of a team

Education

University of Ottawa 2012-Present

Honours Bachelor of Commerce - Human Resource Management

La Cité Collégiale 2009-2012

Business Administration - Marketing

La Cité Collégiale 2008-2009

General Arts and Sciences Program

École secondaire catholique de Plantagenet 2004-2008

Work and Volunteer Experience

L’ordre des conseillers en ressources humaines agrées (CRHA) Sep 2013-Present

University Representative

Promote the CRHA throughout the University of Ottawa

Keep CRHA members up to date about upcoming events

Attend all CRHA meetings to keep up to date with upcoming events

Martels Real Estate Inc. May 2013-Present

Office/Lead Coordinator

Help re-organize all buyer/seller kits with accurate and up to date forms

Prepare kits and files for our agents when meeting with clients

Create PowerPoint presentations for training sessions for our agents

Prepare tour lists and book showings for our agents

Print, fax, scan and file reports

Go through our agents schedulers to make sure they are following up with their clients

Redirect telephone calls to the appropriate personnel

Data entry and other administrative duties

Social Media Coordinator May 2013-Dec 2013

Update all Social Media with relevant content

Create contests to promote the company

Refresh listings on web sites to generate interest in potential buyers

Telfer Human Resources Association (ARHHRA) May 2013-Present

VP External

Work within a dynamic team

Obtain monetary and non-monetary sponsorships to hosts events for students

Act as liaison between the ARHHRA and our sponsors

Attend all club meetings and events

FSUO Food Bank Jan 2013-Jan 2014

Volunteer

Sort files, verify, and record client information

Maintain a clean and safe environment

Greet clients in a friendly manner and provide assistance

Answer questions from clients

Ensure judgment is used to sort items in their assigned areas

Honors and Awards

HRPA scholarship recipient (2014). Selected for volunteering in Human Resources as well as

demonstrating an active interest in pursuing a career in Human Resources.

Professional Affiliations

Human Resources Professional Association (HRPA)

Ordre des conseillers en ressources humaines agrées (CRHA)

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