Project Oracle
Resume:
Neetika Goel
Phone: +1-919-***-****
Email: ******.*******@*****.***
SUMMARY:
. 4+ years of IT experience in Application Development, testing and
providing Production Application and Operational support in Telecom
Domain using Java/J2EE technologies like Java, EJB, JPA, JDBC,
Servlets, JSP, Design Patterns, Ant, XML etc.
. Strong knowledge and experience in UNIX, Oracle.
. Worked on various Oracle products (OSM, ASAP, UIM).
. Worked on tools like HUDSON to monitor code quality.
. Strong knowledge and understanding of Object Oriented
Programming(OOP).
. Experience and knowledge of Change Management principles and
methodologies.
. Involved in Unit testing using JUnit.
. Good understanding of Design Patterns and architectures. Implemented
various design patterns including MVC, DAO etc
. Undergone 4 months rigorous ITP training of Tech Mahindra covering
Java, J2EE, UNIX, SQL and PL/SQL.
. Strong analytical skills and problem solving approach.
. College Topper in MCA.
. Capability of meeting deadlines and likes to work in a collaborative
environment.
CAREER OBJECTIVE:
. To acquire a challenging position in an environment where I can best
utilize my skills and education.
PROFESSIONAL EXPERIENCE:
. Worked as a Technical Associate with Tech Mahindra, Noida India since
September 2008 to January 2013.
EDUCATIONAL QUALIFICATION:
. Master of Computer Application from Kumaon Engineering College,
Dwarahat India in 2008, with 79% marks.
. Bachelor of Science from Garhwal University, Srinagar (Pauri Garhwal)
India in 2005, with 70% marks.
TECHNICAL SKILLS:
Languages/ Java, J2EE, Servlets, JSP, JUnit, EJB
Technologies
Database My-SQL, Oracle .
Web Technologies HTML, JavaScript, XML.
Application/Web Server Tomcat 5, Weblogic
Development Tools Oracle JDeveloper 11g, Eclipse
Build Tools/Other Apache Ant 1.7, Bugzilla, Hudson, Clarify
Tools
Operating Systems Windows, Unix
WORK EXPERIENCE:
1. Project Name - MCD Development (August 2012 - January 2013)
Description: At Tech Mahindra we provide services to Municipal Corporation
of Delhi (MCD) like sanctioning of building plans, awarding of birth and
death certificates online.
Role/Responsibilities:
. Develop code and unit testing.
. Defect Fixing.
. Resolved Issues on production.
Team Size: 8 Members
Environment: Java, J2EE, UNIX, Oracle.
2. Project Name - FaME-WMGG-Development (March 2011 - July 2012)
Description: It provides the complete solution to British Telecom for their
various operations like registering a variety of customer complaints and
handling these complaints by their thousands of field engineers on their
laptops online. Major components of this project are ED, WMDC, MHW, and
WMWS.
Role/Responsibilities:
. Unit Testing.
. Monitoring on Hunter Tool for project reporting.
. Regularly update 7 parameters of CIT(Continuous Integration Testing)
on CIT WIKI site.
Team Size: 8 Members
Environment: Java, UNIX, Oracle, Ant script.
3. Project Name - MRI-Development (July 2010 - February 2011)
Description: Managed Routine Interface provides the complete solution to
British Telecom (BT) for operation like how to apply various routines on
already existing equipments of BT Customers.
Role/Responsibilities:
. Develop Code.
. Deployment on Web Logic server.
. Unit Testing.
Team Size: 8 Members
Environment: Oracle ADF, Java, J2EE, Web Logic 10.3.2, JPA, Oracle 9i
4. Project Name - FaME-WMGG-ASG (November 2009 - July 2010)
Description: It provides the complete solution to British Telecom for their
various operations like registering a variety of customer complaints and
handling these complaints by their thousands of field engineers on their
laptops online. Major components of this project are ED, WMDC, MHW, and
WMWS. Taskforce Extended Delivery (ED) is a Client Server based application
that is used by BT fleet (Field Engineers in BT) to carry out their daily
jobs. WMDC is a TRC (Time related charges) data collector application based
on web logic. TRC is been raised by BT field engineers and how much BT
charges on their customers solely depends on these TRCs. Manage Hazards and
Warnings (MHW) is a single interface to gather hazards and warnings
information. Using this, the information will be presented to the
engineering workforce in a bundled package of safety information along with
the task details via Taskforce. WMWS (Work Manager Web Server) is a middle
ware application that allows thousands of Field Engineers in UK to connect
to their main command centre where they can post daily logs of activities,
perform routing (Line test requests) and post files to servers via FTP.
Role/Responsibilities:
Worked on ED, WMDC, MHW and WMWS module.
. Providing technical Support to Onshore as well as offshore Taskforce
extended deliveries (ED) users and the support team (ASG).
. Core Upgrades, Support creating and implementing new patches for the
development/test stages for each release stages.
. Handling all issues regarding requests for services and problem
related to Taskforce extended deliveries.
. Ensure timely project delivery and to ensure that various SLAs are
met.
. Attend calls with the customers and work on the issues as per their
priority.
. Work on Change Requests by modifying relevant scripts and associated
business logic.
. Analyze the assigned fault and provide an appropriate fix.
. Providing complete assistance on CST, CIT and IVVT environments as
well.
. Configuration, Deployment and monitoring of the application on
Weblogic Servers.
. Monitoring the status of listener on boxes and check the status of
JDBC Connection pool on Web logic.
. Monitoring and analysis of logs.
. Raise cases, service request and change request through Clarify tool.
Team Size: 10 Members
Environment: J2EE, Oracle 9i, Web logic 8.1, UNIX, Clarify, IBM MQ and
Control-M.
5. Project Name - Tikona Boss Managed Services (March 2009 - November 2009)
Description: It provides the E2E (end-to-end) solution to Broadband based
services for Tikona Digital Networks (TDN) through Business Support System
& Operational support system (BOSS). BOSS contains commercial off-the-shelf
(COTS) products like Order & Service Management (OSM), Unified Inventory
Management (UIM), and Automatic Service Activation Protocol (ASAP),
Application Integration Architecture (AIA), Billing & Revenue Management
(BRM) etc. OSM will allow TDN to manage work orders received from CRM
system. In BOSS Solution, OSM will be used for Work flow (order) management
of service provisioning. Activation of services subscribed by the customer
- Create and Update LDAP profiles and push them onto LDAP Server is been
managed though ASAP. Oracle UIM is used to store and manage all types of
physical and logical service inventory data for Access points and CPE.
Role/Responsibilities:
Worked on OSS (OSM, UIM, ASAP) and AIA module.
. Analyze the assigned fault and provide an appropriate fix.
. Monitoring the status of server.
. Monitoring the status of Deployments on the server.
. Check status of Web logic Queue.
. Completing the manual tasks in the Pending Orders and check process
history of orders in OSM etc.
. Monitoring the server logs and data logs in UIM etc.
. Monitoring the logs of ASAP.
. Check status of Orders in AIA and tell other streams why order got
failed.
. Resolved customer complaints through business logic
Team Size: 6 Members
Environment: Metasolv Oracle Products (OSM, UIM, ASAP and AIA), UNIX,
Oracle 9i
(Neetika Goel)
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