FELIX, MARISSA C.
***** ******** ******, ******* ** 32832
407-***-**** *******.******@*****.***
Skills
Proficient in Microsoft office and Windows 98, XP and vista
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Exudes powerful written and verbal communication skills
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Detail oriented, Proven team leader, self starter that works well under pressure
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Reliable, accountable and trust worthy worker
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Experience
HealthStream Administrator
06/2013 – 02/2014
The University of Arizona Health Network – Tu cs o n, AZ
Assisted in the development of EPIC, an electronic health record to over 7,000 staff
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Managed manual registration, communication and tracking of all non employee training
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Retained an active roster of attendees and absentees.
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Patient Advocate
04/2012 10/2012
Express Scripts – O r l a n d o, F L
Received inbound phone calls from patients regarding their prescriptions
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Ordered medications from our specialty pharmacy to be mailed out
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Determined if patient was eligible for payment assistance by contacting the insurance carrier
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Processed payments from patients
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Claims Analyst/ CS
07/2010 – 03 2012
Workable Solutions TPA – Orlando, FL
Provided brokers, employers and individuals with their benefit information
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Administered FSA and HRA plans to eligible clients
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Processed claims, ensuring the receipts met IRS guidelines
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Documented all patient, receipt and any other information into the system for company’s record
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Education
• WorkForce Advantage Academy
Class of 2007 High School Diploma
• Valencia College 2011 Current
AS to BS in Criminal Justice Technology