Customer Service High School

Location:

Posted:

March 12, 2014

Ian Phiri

Seeking opportunities for advancement in a competitive work environment

Highly organized, motivated, competitive individual with a passion for learning and advancing in career opportunities. One

who has skills and knowledge in the areas of marketing, sales, customer service and management. Qualifications for this

position include:

Ability to multitask in a fast paced work Proficiency in Microsoft Word, Excel and

environment Access

Strong interpersonal skills Ability to meet demands of job related

Ability to work independently tasks

Ability to type 75wpm Past marketing experience

Excellent salesperson Knowledge in DSS systems

Experience

CVS

Customer service clerk/Pharmacy Technician (helper), August 2012 Present

Assist customers during the checkout process at the register. Answer questions and concerns about

products offered. Met quarterly goals by getting customers to sign up for the rewards program.

Recognized for exceptional customer service and offered a position to work with pharmacy

representatives providing quality service to our customers.

WSIN Radio

Sports Director/Marketing, August 2011 May 2012

Managed the sports broadcasters’ while coordinating halftime shows, advertising upcoming games and products on

WSIN Radio. Built a team of highly motivated individuals to accomplish a common goal.

Yale Hospital

Data Entry, May 14-August 2011

Provided supervisors and managers with data to effectively and efficiently perform their jobs. Updated client files

electronically.

TD Bank - Hamden, CT 06518

Recognized for upselling products, meeting quarterly sales goals and providing exceptional customer service. Received

numerous monetary bonuses as a result of these accomplishments.

Education

Southern Connecticut State University- New Haven, CT 06515

B.S Business Administration with Concentration in Marketing, 2012.

Hamden High School Hamden, CT 06518

High School Diploma, 2006

References available upon request