Human Resources Manager

*

Joy Osbourne

**** *. ******* ****

Toledo, Ohio 43607

(419) 689 – 5597

***********@*****.***

Professional Summary

Human Resources professional with over 15 years of comprehensive human resources experience

including recruitment and retention, succession planning, conflict resolution, labor relations and

benefits administration, proven experience collaborating with senior management to conduct

Human Resources strategic planning in order to support and further corporate goals. Build a

Human Resources department from the ground up in a new automotive manufacturing launch.

Possess broad knowledge of human resources in a variety of sectors including union and non-union

environments and exempt/non-exempt employees. Demonstrated experience initiating cost

containment strategies resulting in significant savings. Proven skills in labor and employment law

including complaint investigation to thwart legal action. Strengths include organization, managing

subordinates, motivating people and a strong work ethic. Track record of being responsible, having

a positive attitude, and problem solving.

Expertise in:

Employee Relations

Operations Management Training & Development

Compensation/Benefits Analysis Policy Development & Implementation Harassment/EEO Compliance

Professional Experience

Dakkota Integrated Systems, Toledo, OH

Human Resources Generalist, November 2012 to Present

Serve as the HR Manager, produce reports, recommend new approaches, policies and procedures.

Provide assistance and guidance to managers and supervisors on HR policies and procedures.

Conduct external and internal recruitment efforts for all exempt & nonexempt personnel and

temporary employees. Writes and places advertisements, phone & personal interviews. (New hire

and exit interviews). Administer Benefits, FMLA, STD, and Workers Compensation for assigned

facility. Evaluates employee work-related issues and determines effective remediation techniques.

Monitors performance evaluation program, transfer request program, corrective actions program,

focus groups, and employee relations programs and revise as needed. Maintain compliance with

federal and state regulations concerning employment. Prepare and process payroll for hourly, salary,

and temporary workers.

2

Joy Osbourne

Professional Experience (continued)

COMPASS Corporation for Recovery Services, Toledo, OH

Assistant Director of HR/Training Coordinator, November 2011 to November 2012

Recruited to revamp HR department and introduce best practices into operation while managing all HR

and facilities-related functions for this not-for-profit, 2-branch center. Effectively coordinate and

establish all training programs and orientation programs. Provide leadership and technical direction to

facilities manager, and administrative staff. Investigate employee grievance complaints, OCR

complaints and unemployment benefits resolutions. Also conduct new hire orientation, interview,

run background and reference checks, maintain I-9 files, FMLA paperwork and benefits

administration and actively participating in operations reviews and strategic planning.

Alabama State Department of Education, Montgomery, AL

Human Resources Specialist, October 2005 to August 2011

Responsible for effectively coordinating and establishing all training programs, orientation programs and

assisting senior management in accomplishing training goals. Specific areas of responsibility within this

function include: government compliance, educational training, special projects, policy and procedure

development and documentation for the agency, investigate employee grievance complaints, OCR

complaints and unemployment benefits resolutions. Also conduct new hire orientation, interview, run

background and reference checks, maintain I-9 files, FMLA paperwork and benefits administration.

Alabama State Department of Corrections, Elmore, AL

Human Resources Assistant, June 2002 – October 2005

Process all annual and probationary performance evaluations. Processed new hire paperwork and conducted

exit interviews. Established wage incentives and guidelines for pay raises and promotions. Enter payroll for

200+ employees, requisition office supplies and department equipment.

Education

Faulkner University, Montgomery

B.S., Management of Human Resources

PHR Certification (In Progress)

References

3

Joy Osbourne

• Available upon request

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