Customer Service Medical Assistant

Takesha Gates

Grad Student

*** ** ****** *** #*** - Grain Valley, MO 64029

**********@*****.*** - 816-***-****

To obtain a position that will allow me to utilize my various skills that includes Medical, Administrative, Analytical

thinking along with organizational and communication skills. While furthering my education and growth within

an organization.

SUMMARY OF QUALIFICATIONS

• More than five years of Medical Assistant experience.

• Ability to gather and analyze statistical data and generate reports.

• Ability to communicate effectively, both orally and in writing.

• Ability to schedule appointments and maintain calendars.

• Great word processing and data entry skills.

• Planning, scheduling, written communication and customer service.

• XP Windows, Outlook, MS Word, Excel, PowerPoint and Access.

WORK EXPERIENCE

Stand Attendant/Cashier (Seasonal)

Delaware North Companies (Busch) - St. Louis, MO - March 2007 to August 2013

Duties: Set up and prepare food stand with inventory, provide outstanding customer service, and maintain

clean environment

Optician/ Front Desk

Clarkson Eyecare - St. Louis, MO - January 2012 to April 2013

Duties: Carrying out Preliminary Testing Such as, Digital Retinal Photography, Auto Refraction, Visual

Field, GDX, Visual Acuity Tests, Preparing Rooms for different Procedures, Checking in the Patients,

Gathering Insurance Information, Authorizing Insurance, Creating Flow sheets and Answering Phones,

Ordering Contacts and making sure Patients Electronic Record is up to date.

Medical Assistant

MSN Health Network - St. Louis, MO - February 2011 to March 2011

Duties: Administered immunization in the Pediatrics department; Administered immunizations, took vital signs,

blood pressure in Adult Medicine department; Patient Registration Clerk, verify insurance and schedule

appointments for patients.

Care Partner/ Certified Nurse Assistant

St. Louis University Hospital - St. Louis, MO - September 2010 to December 2010

Duties: Assisted nursing staff with direct patient care, complete vital signs, collect laboratory specimen, assist

with rehabilitation, assist with personal hygiene, and provide quality care one patient at a time

Medical Assistant

People's Health Center - St. Louis, MO - May 2010 to June 2010

Externship completed 150 hours)

Duties: Prepared and organized examination rooms, utilized medical terminology orally and written,

accurately performed blood glucose using capillary puncture, accurately collected urine and blood specimen,

performed urinalysis, understanding of MSDs in a laboratory setting and OSHA, performed 12-lead EKG,

scheduled appointments, and accurately performed and recorded vital signs

Assistant Manager/Cashier

Western Oil Inc - St. Louis, MO - November 2003 to November 2005

Duties: Handled cashier duties, inventory control, ordered inventory, daily reports, and part of loss prevention

team

EDUCATION

MSOD in Organizational Development

Avila University - Kansas City, MO

2014 to 2015

Master's in Healthcare Administration

Lindenwood University - Saint Charles, MO

2012 to 2013

Bachelor of Arts in Management

Missouri College - St. Louis, MO

January 2012

Associates of Occupational in Occupational Studies

Missouri College - St. Louis, MO

October 2010

Medical Assistant

Missouri College - St. Louis, MO

June 2010

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