Operations Leader

Sam Wilk

** ********** **, ********* ** ***** ( p 917-***-**** ( *********@*****.***

Operations Leader

Operations professional skilled at managing product movement aligned with

multi-channel business objectives. Value-based decision maker with

superior analytical expertise and a high level of customer focus. Held key

positions in start-ups, mid-size private and large public companies. Played

integral roles through large-scale acquisitions and IPOs. Accomplishments

include soliciting and establishing integrated operating systems,

instituting durable supply chain management processes and successfully

leading facility build outs and relocations.

Areas of Expertise:

( Warehouse Operations ( Project Management ( Customer

Service

( Inventory Management ( Supply Chain Logistics ( Business

Analytics

( Personnel Management ( Procedures Development ( OSHA

Compliance

( Ecommerce ( Third Party Fulfillment ( Physical

Inventories

EXPERIENCE

InnerWorkings, Inc. (NASDAQ: INWK) East Brunswick,

NJ

A leading global provider of brand delivery services for both print

management and promotional products. Current annual sales nearing $1

billion. Reporting to Vice President, Eastern Region. Acquired

Corporate Edge in 2007.

Senior Director of Operations, Eastern Region

2007 to Present

. Direct all in-house and external operations for NY, NJ, CT and PA

offices, including distribution, facilities management and logistics

procedures

. Manage team of 70 employees on-site in NJ, accountable for all aspects of

order processing, customer service, invoicing, production and warehouse

functions

. Accountable for P&L of revenues of over $10MM across web sales,

fulfillment, warehouse and production departments in NJ facility

. Oversee on-site manufacturing facility with 5 automatic screen print

presses and over 100 embroidery heads

. Website responsibility for over 30 independent retail/wholesale e-stores

for national accounts (ex. Verizon and Hertz) and local clients (ex.

Madison Square Garden and NBA)

. Warehouse Power User of custom built procurement system and playing a

lead operations role in ERP integration to Microsoft Dynamics AX

Corporate Edge, Inc. (Acquired by InnerWorkings in 2007)

East Brunswick, NJ

Corporate promotions company with sales of $60MM at time of sale to

InnerWorkings, Inc. Reported directly to co-owners. Sales were less than

$20MM when hired in 2003.

Director of Operations, NJ

2003 to 2007

. Responsible for day to day warehouse operation of NJ facility including

receiving, inventory management, pick-pack, shipping and logistics

. Led Corporate Edge team through three year transition period of

acquisition by InnerWorkings, integrating a new proprietary procurement

system and online e-store platform.

. Managed physical facility space build out, doubling 40K sq. ft. space

to 80K, including construction permit process and working with

consultant on layout and design

. Main point of contact for sales team in coordinating all customer

orders between offices

. Analyzed order, freight and inventory transactions to identify

opportunities leading to improved customer service, decreased costs and

prevention of operational delays

Sam Wilk page 2

OneNest, Inc. New York,

NY

A multi-million dollar wholesale/retail gift company specializing in work

with artisan groups throughout the world, including UNICEF, CARE and Aid to

Artisans. Reported directly to CEO.

Operations and Logistics Manager

2001 to 2003

. Managed all order processing functions, coordinating the fulfillment of

orders based on variable inventory levels and customer requirements

. Responsible for all style and SKU management

. Administered logistics and freight forwarding processes from purchase

to customs clearance

. Secured office space in NYC for post 9/11 relocation from downtown Wall

Street to Chelsea, supervising workspace repositioning and installation

of telecom and network systems

Delia's, Inc. (NASDAQ: DLIA) New York,

NY

A leading multi-channel branded women's apparel and accessories retailer,

marketing its catalog, website and retail store chain globally.

Logistics Manager

1998 to 2001

Inventory & Warehouse Manager

1995 to 1998

. One of first employees hired during start-up mode, reported directly to

co-founders

. Managed warehouse operation in NYC, and later had chief responsibility

for its move to off-site PA third party facility after explosive

growth. Worked on-site as sole company representative overseeing

fulfillment and later secured 400,000 sq. ft. facility to bring

operation back in house

. Selected and implemented MACS/Ecometry, an integrated catalog and web

operating system incorporating inventory, sales, marketing, finance and

warehousing areas

. Created, executed and maintained routing guidelines for over 200

vendors, containing costs related to procurement and shipments with

significantly increased product flow efficiency

. Instituted freight audit procedures which recovered $400,000 in

overcharges from previous year

. Maintained maximum 48 hours shipping windows for over 2 million in-

stock orders annually

EDUCATION

State University of New York at Albany

Bachelor of Science, Business Management

May 1994

SYSTEMS KNOWLEDGE

Proficient in all Microsoft Office programs, Microsoft Dynamics AX,

MACS/Ecometry and UPS, FedEx and USPS shipping software

Contact this candidate