Customer Service High School

LAQUITA M. McCLENDON

**** * ******** ******: 773-***-****

Lexington, Nebraska 68850 Email: **************@*****.***

SUMMARY OF QUALIFICATIONS

Experienced, dependable customer service professional looking to combine

skills and expertise within a position that welcomes motivation. To obtain

a responsible position where I can help the organization grow in value

utilizing my experience and capabilities. Devoted team player able to

produce positive results multi-tasking in a fast-paced work environment.

PROFESSIONAL EXPERIENCE

CHILDREN OF THE MOST HIGH DAYCARE

Bolingbrook, IL

Teachers Assistant/ Director

Apr'12 to Jan '14

. Answer telephones, and Handle paperwork such as faxing, scanning, and

making xerox copies.

. Stock office supplies

. Help assist with setting up activities and cleaning up afterwards,

supervise children and help with jobs such as feeding and diapering

toddlers and infants.

. Order Processing

LG DISTRIBUTION CENTER Romeoville, IL

Packer/Assembly Line

Mar'11 to Apr'12

. Working on an assembly line as part of an assembly team

. Manufacturing products the company makes such as cell phone devices,

and distributing them. While doing it in an accurate, efficiently, and

safely manner.

. Being responsible to ensure that the product meet the company

expectations.

WALMART

Chicago, IL

Customer Service Cashier

Aug'08 to

Nov'10

. Counted money in cash drawers at the beginning of shifts to ensure

that amounts are correct and that there is adequate change.

. Maintained knowledge of store merchandise to provide helpful advice to

customers.

. Answered telephone inquiries regarding store merchandise, 30 day

return policy, etc.

. Developed reputation for prompt, efficient service with high level of

accuracy and cooperative working relationships with others.

ONEUP INNOVATIONS

Atlanta, GA

Packer

Aug '06 to July '07

. Package materials and products manually.

. Obtain and sort product.

. Wrap protective material around product.

. Label containers, container tags, and products.

. Inspect materials, products, and containers at each step of packaging

process.

CHURCHES CHICKEN Atlanta, GA

Cashier May '04

to Mar '06

. Responsible for sales and answering customer service questions related

to food inquiries.

. Stock food, condiments and supplies for the purpose of maintaining

adequate quantities for customer request.

. Clean utensils, equipment, and the storage, food preparation and

serving areas maintaining sanitary conditions.

. Trained new employees on cashier functions and procedures for

completion of their work activities.

EDUCATION AND CERTIFICATIONS

Columbia College 2012-Present

Pebble brook High School of Performing Arts, Mableton, GA 2003-2006

* H.S. Diploma May 2006

Austin Community Academy High School, Chicago, IL 2002-2003

SOFTWARE SKILLS

Microsoft Office (Word, PowerPoint), Data Entry, 10 Key

Contact this candidate