Project Management

Avinash Bodkhe

E-mail Id : *******.******@*******.***

Mobile Number : 901-***-****

Address : ****, ***** ***** ****, ***-102, Memphis, TN - 38125

. Valid USA H1B and Business Visa.

. Ready to work in any part of the USA.

Summary of Related Professional Experience:

> More than 12 years of IT experience in managing end-to-end Testing and

QA deliverables, into various IT domains.

> More than 6 years of experience in delivery management of large and

medium size testing projects by managing a team of 50+ resources for

functional and automation projects.

> Expertise in estimation, planning and execution of testing efforts for

large releases.

> Proficient in managing and leading implementation of SQA practices and

processes at various stages of multiple releases at a time.

> Skilled to manage team of engineers, remote engineers, vendors and sub

contractors with special emphasis on quality of deliverable.

> Responsible for meeting SLA and QA deliverables, by collaborating with

all stake holders and between various departments like requirement and

business analyst, development, marketing and other testing

organizations.

> Worked closely with program management, product management and team

members to create, review and execute system test strategies and test

plans.

> Evaluating and setting release milestone criteria to ensure product is

on schedule with high quality.

> Worked on agile (scrum) methodologies, for multiple QA projects in

Insurance domain.

> Sound knowledge of SDLC, configuration management, test plan, test

strategies, test processes and procedure.

> Expert on quality related activities viz. functionality,

compatibility, reliability, GUI, exploratory/ad-hoc, load/stress,

usability, installation, security and related test methodologies.

> Able to work collaboratively with business, testers, developers and

other stake holders in testing complex projects to improve overall

product quality.

> Excellent oral, written communication and presentation skills, having

ability to effectively convey issues, suggest improvements and

alternatives regardless of the audience level or circumstances in

writing or orally.

> Strong people management skills, able to positively motivate others,

promoting teamwork.

> Adept at extracting information from written materials and identifying

the actions to be taken.

> Enforcing teams for the adherence to the quality process and

procedures. Identifying gaps in the testing/processes and proposing

improvements to management.

> Excellent work ethics. Ability to manage multiple teams and also

contribute as an individual team member.

> Ability to work under stringent time-lines to meet predefined project

goals.

> Established a reputation for effectiveness and efficiency,

demonstrated an exceptional energy level.

> Expertise in Logistic, Banking & Finance, Insurance and payment

processing domains.

Technical Expertise:

Project Management Tools : MS Project, ATLAS

Bug tracking tools : Quality Center, JIRA, Product

Studio (PS), ATLAS

Test case management tool : Quality Center, Windows Test

Technologies (WTT), PS

Configuration Management Tools : VSS 6.0, SVN (Subversion Source

Control), Windows SharePoint

Performance testing tool : JMeter (elementary knowledge)

Database : MS-SQL

Operating Systems : Vista, Windows 2007 / XP / 2000

Educational Qualification:

> B.E. (Bachelor of Engineering) in Electronics, from SRKNEC, Nagpur

University, India.

> PGDBM (Post graduate diploma in business management) from Department

of Business Management, Nagpur University, India.

Professional Experience:

> Syntel Inc. June 2011 to

till date

Senior Test Lead

Roles and Responsibilities:

. Managed 4 teams and projects simultaneously, with a total size

of 50+ resources. Currently managing team of 8 resources.

. Creating project plans including automation plans as per the

business and system requirements.

. Creating estimations for project delivery and costs associated

with the projects.

. Managing the test leads and teams, and being responsible for

overall end-to-end quality deliverables. Creation of project

metrics and status reports.

. Responsible for meeting SLA and QA deliverables, by

collaborating with all stake holders and between various

departments like requirement and business analyst, development,

marketing and other testing organizations.

. Enforcing teams for the adherence to the quality process and

procedures. Identifying gaps in the testing/processes and

proposing improvements to management.

Project: FedEx Revenue Systems June

2011 to till date

Client: FedEx Corporation

Environment/Technologies: QC, Manual Testing

Project deals with the OracleAR and 1Source applications in

revenue system of FedEx. Those are ERP application and directly

used by FedEx agents and employees to track the progress of

shipments and corresponding revenue flow. Applications are also

used by FedEx agents for resolving any disputes and

corresponding activities like rebill, rerate and invoicing.

> Synechron Technologies January

2010 to June 2011

Lead - QC

Roles and Responsibilities:

. Managed 2 teams and projects simultaneously, with a total size

of 22+ resources.

. Worked as an onsite coordinator. Coordination with off-shore

team members for on-time delivery.

. Creation of test management documents including test plan, test

strategies and requirement traceability matrix (RTM) using QC

effectively.

. Creation of project estimations, metrics and status reports.

. Creation of RCAs (Root Cause Analysis) for UAT and production

defects.

. Handling scrum activities, task assigning and work allocation.

Coordination with onsite team members, and managing client side

communication.

. Mentoring new team members for the understanding of the product.

Project Name: iCare August

2010 to June 2011

Client: Asurion Inc.

Environment/Technologies: MS Project, QC, Manual Testing

Integrated Care (iCare) provides the facility to customer care

representative to file handset insurance claims online, for

different perils like phone loss, theft and damage. It has been

developed for Customer Support representative to reduce average

handling time for every client on iCare.

Different carriers integrated through iCare application are

Verizon, Metro PCS, Boost, Sprint, iPhone etc.

Project Name: E2-ERMS Integration January

2010 to July 2010

Client: Altera capital Services (Formerly Max Capital Services)

Environment/Technologies: QC, Manual Testing

E2 project deals with the process of underwriting services,

where specific deals for the specific customers are generated.

Each deal comprises of information like Insured details, broker

details, prospective policy dates, underwriter details, peril

types and exclusions, coverage etc. Application generates quotes

that can be sent to client and upon client confirmation the

details would be converted to policy. This system ultimately

generates a policy that would be sent to the client. System

allow user to perform different actions for endorsements,

cancellation, extended reporting periods etc.

ERMS (Enterprise risk management system), is an existing legacy

application, facilitates end-to-end insurance policy

administration.

The e2-ERMS integration includes, the policies created from E2

should be successfully migrated to ERMS, for different line of

business including Inland Marine, Brokerage casualty, without

any information loss. Also providing support for other 3rd party

integration from E2 to ERMS.

> KPIT Cummins Infosystem Limited September

2007 to January 2010

Senior Test Lead

Roles and Responsibilities:

. Majorly acted as a business analyst and SME (Subject Matter

Expert).

. Creation of test management documents including test plan, test

strategies and requirement traceability matrix (RTM).

. Estimation of time and resources requirements. Project metrics

and status reports creation.

. Preparing test beds, deployment of test build, task assigning

and work allocation.

. Coordination with onsite team members for on-time delivery, and

managing client side communication.

. Developing and reviewing test cases, test ownership.

. Mentoring new team members for the understanding of the product.

. Verification of the valid bugs filled by team members and bug

regression.

. Modification of functional and UI test cases as per the changes

from change requests.

Project: DataCash Transaction Switch

September 2007 to January 2010

Client: DataCash

Environment/Technologies: JIRA, Tomcat, JCAPS, VSS, SVN, ATLAS,

JMeter, Manual Testing

Client provides their merchants with a single interface called

TS (Transaction switch), that allows them to process secure

payments, both on and offline. TS is a transaction processing

proxy and do not actually perform payment processing.

TS is a message processing switch that processes the transaction

request message, to send it to the concerned 3rd party service

and the transaction response back to the relevant service user.

The advantage to client's customers is, they have a single

supplier of all the services they require.

Any new services developed and implemented by client will be

available to their customers. Currently client's payment

gateways are implemented and are working as stand-alone payment

service providers. The service users are affiliated to the

individual payment gateways. Payment gateways process these

requests and send the response of transaction processing.

Hosted Payments System (HPS) removes the need for the merchant

having to capture payment specific details from the consumer and

will remove the merchant having to comply with PCI- DSS. HPS

reduces integration time and complexity for the merchant.

Secure Storage Module (SSM) that can be used by any Service

within the group for the secure temporary storage of data. The

module will receive un-encrypted data via a secure link,

encrypted it and store it in a database for a pre-determined

amount of time. After the time has elapsed, the data will be

securely deleted.

> Aztecsoft Limited April 2006

to September 2007

Software Test Engineer

Roles and Responsibilities:

. Doing requirements analysis, creation of test scenarios as a

part of activities of module leader.

. Task assigning and work allocation.

. Coordination with onsite team members and managing client side

communication.

. Developing and review test cases, test ownership, component

ownership.

. Modification of functional and UI test cases as per the change

requests.

. Mentoring new team members and trainees in product understanding

and test case execution.

. Test cases execution, bug filling, verification of the valid

bugs filled by team members and bug regression.

Project: CCH (ProSystem fx Tax) May 2007 to

September 2007

Client: Wolters Kluwer Business, USA

Environment/Technologies: QC, VSS, Manual Testing

ProSystem Fx Tax is the professional software system that makes

it easy for user to integrate and manage tax processing and

office administration smoothly and efficiently. ProSystem Fx

combines comprehensive tax capabilities and office management

applications with the latest Windows and Internet technology to

offer user the most advanced tax compliance software available.

Objective of the PFx Tax is to facilitate the CPA firm or

accountant. User uses this product to create tax returns for

their clients and file the tax returns to Internal Revenue

System (IRS).

Project: Windows Live OneCare

May 2006 to April 2007

Client: Microsoft Corporation, USA

Environment/Technologies: PS, WTT, VSS, Manual Testing

Microsoft provides best safety assurance along with their

operating systems. Windows Live OneCare is a complete security

solution with the integration of antivirus, antispyware and

firewall.

Specifically tested antivirus and antispyware component of

Windows Live OneCare for functionality, usability,

accessibility. Tested how antivirus works on cleanable,

quarantinable and blockable infected files. Tests core features

like on-access scanning, on-demand scanning, tune-up, core

services and signature updates.

> RSR Software Services Private Limited

May 2004 to April 2006

Software Test Engineer

Roles and Responsibilities:

. Analyze requirements and identifying specific test scenarios and

test points to write test cases.

. Preparation of test cases, system integration plans.

. Executing functional and UI test cases and filling the related

bug.

. Integration, regression testing of the product.

. Bug tracking and bug verification. Interacting with development

team, to track all problems.

Project: Corporate Instant Messenger

May 2004 - April 2006

Client: Fund Works UK Ltd

Environment/Technologies: JIRA, Manual Testing

Corporate instant messaging enables you to exchange private

messages in real time with your friends or colleagues in the

organization over the Internet. Instant Messenger have features

such as instant friends list, private messaging with online

friend, text, audio and video conversation, add, remove and

block users, file sharing, white board sharing. It also allows

the desktop sharing with audio facility typically used for web

seminars.[pic]

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