Lucille Schendel
Alliance, OH 44601
Cell: 330-***-****
*************@*****.***
Objective: I am currently looking for a position that will utilize my
advanced degrees in Accounting combined with my customer service
background. I am a versatile team player that is willing to go the
extra mile to get the job done. At present, I have an intermediate
level of Microsoft Office Suite. I use and have a thorough
understanding of Peachtree Accounting software. I welcome the
opportunity to learn new company philosophy and software programs. My
motivated ability to align with internal as well as external customers
has enabled me to advance with any company I work for.
Education:
University of Phoenix Business Management/Accounting
Online/Phoenix, AZ
University of Phoenix Business Management/Accounting
Online/Phoenix, AZ
Skills Profile:
Proficient in Microsoft Office Suite intermediate level. Proficient
in 10-key, typing, and computers. I also have experience with
Peachtree Accounting software through school. I learn quickly. I
have the ability to align with customers and overcome objections. I
am skillful in handling and motivating team members to achieve targets
and deadlines.
Employment Experience:
Woodforest National Bank
2010 - Present Retail Banker Alliance & Canton, OH
Demonstrate excellent organizational skills with the ability to
prioritize workload and multi-task in a fast pace environment while
maintaining attention to detail.
Responsible for marketing and selling bank products and services to
potential customers.
Evaluate existing customer's needs and cross sell additional products
and services.
Demonstrate proficiency concerning policies, procedures, products, and
services pertaining to teller and new account transactions.
Participate in sales and marketing activities to meet branch sales
goals and objectives.
Deliver outstanding customer service to achieve customer satisfaction,
retention, and increase sales.
Responsible for developing professional relationships with retail
partners while maintaining the banks reputation.
Process teller transactions, open new accounts, and balance cash
drawer timely and accurately.
Practice branch security procedures and protect customer
confidentiality and privacy.
Exhibit skills that contribute to building a strong team and
maintaining a professional work environment.
Demonstrate availability and flexibility in scheduling to ensure
adequate coverage.
Follow all federal guidelines, regulations, and procedures.
Open all checking, savings, Certificates of Deposit, and Individual
Retirement Accounts.
Sheetz
2009 - 2010 Sales Associate
Green, OH
Prepare customers orders.
Adhere to all health code rules concerning food preparation.
Fill out all paperwork according to standards.
Work where needed to get customer orders out in a timely fashion.
Participate in sales and marketing activities to achieve the sales
goals and objectives.
Deliver outstanding customer service to achieve customer satisfaction.
Demonstrate availability and flexibility in scheduling to ensure
adequate coverage.
InfoCision
2008 - 2008 Communicator
Austintown, OH
Assist customers with renewing their contracts.
Convey new phone products with customers.
Execute and follow through on leads presented by management.
Fill out all paperwork according to standards.
Deliver outstanding customer service to achieve customer satisfaction,
retention, and increase sales.
Sheetz
2005 - 2006 Sales Associate
Alliance, OH
Prepare customers orders.
Adhere to all health code rules concerning food preparation.
Fill out all paperwork according to standards.
Work where needed to get customer orders out in a timely fashion.
Participate in sales and marketing activities to achieve the sales
goals and objectives.
Deliver outstanding customer service to achieve customer satisfaction.
Demonstrate availability and flexibility in scheduling to ensure
adequate coverage.
References: Available upon request.