Manager Insurance

DAWN BOYKIN

**** *. ******* ******, ************, PA 19126

215-***-**** (H) ********@*******.***

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SUMMARY

Ten years of claims processing experience in the commercial insurance

industry. Strong attention to detail with a focus on getting tasks done

accurately and on time. Demonstrated ability to multi-task and to learn

new programs with minimal training. Self-motivated and willing to take on

additional work with minimal supervision.

PROFESSIONAL EXPERIENCE

GLOBAL INDEMNITY GROUP, Bala Cynwyd, PA 1998 to

2010

Provider of specialty property, casualty & workman's compensation insurance

Claims Processor, 2003 to 2010

Processed general liability, construction defects, property, equine, real

estate and automobile claims. Input into Image Right and Wins system all

pertinent information for the insured and claimant, generated claim number

and reserve amount calculated by the claims examiner. Additionally,

prepared checks for workman's compensation claimants, outside vendors

including Metropolitan Police Reporting and GBA. Processed new policy

applications, calculated premiums and assigned to underwriter for review.

> Selected from a group of peers to assist the Administrative Manager to

train new claims processors.

> Selected as one of a few employees authorized to stop payment and void

inaccurate claims checks.

> Recognized for the ability to process a high volume of claims in a

timely matter.

Policy Control Technician, 2000 to 2003

Opened and sorted new policy mail and scanned information into Image Right

system to submit to underwriting department.

> Selected to learn the insurance coding system to assist in the backlog

of new policies waiting to be submitted to underwriting.

File Clerk, 1998 to 2000

Performed general office work including incoming and out going calls,

opening and sorting mail and pulling and delivering files to requesting

departments.

KELLY TEMPORARY SERVICES, Horsham, PA 1996 to 1998

Performed various jobs including taking inventory, stocking products and

other clerical duties.

EDUCATION

GED Equivalent, 2011, Philadelphia, PA

TECHNICAL SKILLS

Proficient in Microsoft Word, Excel, AS400 and Image Right paperless

system.

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