Plant Customer
Resume:
Hazel Park, MI *****
*********@*****.***
Laura LaForme
Professional Experience
Planner/Customer Liaison Account Representative
General Dynamics/ Axletech Division
1400 Rochester Rd
Troy, MI 48083
Date: August 2012- Present
* Customer Liaison between company and nationwide transit companies that
have large contracts for axles and brake kits.
* Create and maintain purchase orders for parts and maintain safety
stock levels from Suppliers
* Run MRP for entire center
* Evaluate safety levels and work on reduction/cost savings measures
* Provide On Time Delivery and Past Due Reports
* Oversee each contract to ensure orders are met, and all details of the
contract are executed precisely
* Resolve issues with transit customers to meet their needs.
* Communicate between company and all transit customers any credit,
shipping, quality, returns, timings, contract specifics, and daily
needs.
* First point of contact for all Transit Customer for our company
* Input orders with high level of detail.
* Present monthly reports for Monthly Measurable and Benchmark meeting.
* Excellent Knowledge of JDE, First Data, and CMS
Material Scheduler/Customer Liaison
Noble Metal Processing
28207 Van Dyke
Warren, MI 48093
Dates: September 1996- May 2009(plant closed)
* Customer Liaison between plant and OEM Stamping Plants
* First point of contact for customer orders and deliveries
* Managed all inbound and outbound freight
* Maintained and controlled all production lines and set schedule for
production runs
* Managed 36 production lines in the plant and 45 high volume production
parts
* Met with Suppliers weekly to order all blanks and review timings
* Orders all coil for plant from Steel Suppliers
* Leader on Kanban events and Lean Team
* Certified Auditor for TS & QS for plant
Education
Oakland University
Rochester, MI
School of Human Resource Development
GPA: 3.7
Bachelors Degree: Winter 2012
Michigan School Board Association
Lansing, MI
School Board Certification Courses
State Certified School Board Member
December 2007
Oakland Community College
Auburn Hills, MI
School of Metal Health/Social Work
Associates Degree: 1992 Social Work
Community Service
Hazel Park Holiday Basket Project
Hazel Park, MI 48030
Served as Chair of Committee 2009, 2013, 2011
Served as Vice Chair of Committee 2010, 2012
* Oversaw the distribution of 400 food baskets to residents at a one day
event in December
* Organized 20 member committee and facilitated meetings
* Recruited and organized 150 volunteers to collect, sort, and
distribute
* Networked for donations and supplies
* Negotiated better rates on items needed to purchase
* Represented the group and did media spots to promote the project
Relay for Life- Madison Heights- American Cancer Society
June 2009 and June 2010
Team Captain for Team Ethan's Angels
* Organized and recruited a team to do a 24 hour walk
* Recruited over 200 walkers to represent our team both years
* Delegated to other team members to work on projects, fundraisers,
decorations, team shirts, for the event
* Achieved our goal of raising over $10k for Team Ethan's Angels
Children's Miracle Network 2009 Beaumont Campaign
Royal Oak, MI
* Selected as a featured family for the CMN Campaign for 2009
* Publicly spoke on behalf of CMN by doing radio segments/interviews
* Represented CMN and Beaumont Hospital during campaign
Honors
2010 Relay for Life-Madison Heights "Best Team Spirit"
2009 Relay for Life- Madison Heights "Team of the Year"
2009 Children's Miracle Network/Beaumont Hospital "Featured Family"
2008 Hazel Park PTA "Council Member of the Year"
References
References available upon request
Contact this candidate