Customer Service High School

Ashley D. Neff

**** *, *** **** **. West Jordan, Utah, 84088

801-***-****. *******@*******.***

Obejective

Experienced professional seeking to fill a position to further my skills and knowledge within the company.

Qualifications

Experienced, dedicated, and results-oriented customers service agent with 8 years experience. Friendly,

dependable and hard working with great customer service and communication skills.

Work Experience

Paralegal, Lexington Law Firm April 2011 - October 2011

● Consulted and set up cases for clients looking to repair their credit.

● Mentored and tutored new employees that needed additional guidance.

● Provided the best customer service as possible.

Collection Agent, Discover Financial Services Aug 2008 - Jan 2011

● Collected on high risk accounts on inbound and outbound calls.

● Maintained high standards and evaluations.

● Adhered to all company policies.

● Educated customers about the benefits of saving their account with Dicover card.

Cashier, Target Aug 2006 - Aug 2008

● Helped train new employees, set up advertising and promotions.

● Crossed trained in all departments of the store.

Education

Cosmetologist

Taylor Andrew Academy of Hair Design

● Graduated 2013

High School Diploma

Copper Hills high school

● Graduated in 2008

References

Available upon request.

Contact this candidate