Mariah B Worley
*** ***** ****, *******, ******** 23434
*.******@********.***.***
CUSTOMER SERVICE PROFESSIONAL
Objective
To obtain a position in the customer service area of a business that offers a chance of advancement
1 year of successful experience in customer serivice, problem solving and
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Profile
trouble shooting, sales staff support, and planning/implementing proactive
procedures and systems to avoid problems
Possess solid computer skills.
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Operating Systems: Microsoft Windows Vista/XP/7
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Software: Microsoft Excel/PowerPoint/Publisher/Word/Access/ 2007, Internet
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Explorer, Mozilla, Netscape
Punctual, hard-working, dedicate with fast information retention, great initiative,
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and good leadership qualities
Great customer service with a positive personality
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Ability to train, motivate, and supervise customer service employees.
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A team player, acknowledged
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Microsoft Word 2007 Certification
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Synopsis of Achievements National Professional Certification in Customer Service
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Honors Graduate, King’s Fork High School, June 2012
•
01/2012 06/2012
Employment
Subway, Suffolk, VA 23434
Customer Service Representative/ Sub Artist
1. Quickly and effectively solve customer
challenges.
2. Maintain quality control/satisfaction records,
constantly seeking new ways to improve
customer service.
Farm Fresh, Suffolk, VA 234**-****-****
Cashier
• Resolve customer complaints if required
• Welcome customers entering in grocery store
• Maintain spotless and arranged checkout areas of
grocery store
• Weigh items sold to verify prices
Norfolk State University, Norfolk, VA Expected 2016
Education
Bachelor of Science: Biology Pre Professional
GPA:2.75
06/16/2012
King’s Fork High School, Suffolk, Va
Advanced High School Diploma
GPA:3.2
References Furnished Upon Request