** *. ****** ****** **** Blvd

#***

Las Vegas, NV. 89106

Phone: 702-***-****

acc2t9@r.postjobfree.com

Jermaine D. Warren II

Qualifications:

• Microsoft Desktop Operating System

• Analog/Digital circuits

• Electronic Communications

• Oscilloscope

• Signal/Function/Pulse Generator

• Microsoft Word/Excel/PowerPoint

• Outstanding Customer Service

• Leadership

Education:

2008 - 2011 ITT Technical Institute Las Vegas, NV

Associate of Applied Science in Computer and Electronic Engineering Technology

Graduation: August 2011 GPA: 3.56

*Honors, Highest Honors and Perfect Attendance Awards

2013 - Present Asher College Las Vegas, NV

CompTIA A+ Certification

Expected Graduation: September 2014

Employment History:

04/2013 – present Manager in Training, McDonald’s Las Vegas, NV

• Greet customers, take and assemble orders, and receive payments

• Clean restaurant according to the restaurant’s sanitation procedures and policies

• Cook and prepare food for packing or serving

• Check equipment to ensure it is working efficiently

• Back up crew members in the event of absences and work overload

• Check food and supplies stock, and maintain inventory

05/2011 - 12/2012 Temporary Worker, Premier Staffing Solutions Las Vegas, NV

Meetings Services (Venetian)

• Swiftly and efficiently set up meeting room for clients via charts and schematics.

Packaging Center (Venetian)

• Unloaded packages sent through logistic companies, organized packages in alphabetical order within company

warehouse, and upon request delivered packages.

Facilities (Venetian)

• Prepared parking garage for maintenance by using cattle-guards for sectioning off areas.

Delivery Driver Assistant, (Reddy Ice)

• Rode along with the main delivery driver and assisted in the timely and efficient delivery and installation of pre-

packaged ice.

04/2010 - 06/2010 Survey Interviewer, TPL Las Vegas, NV

• Heavy volume outbound customer service calls in compliance with “do not call” list, processing surveys for political

campaigns

• Maintained accurate records by completing data entry with efficiency

• Conducted surveys by building rapport and asking profiling questions

06/2007 - 05/2008 Training Specialist/Behavioral Advisor, Pinnacle Community Resources Las Vegas, NV

• Aided high functioning mentally challenged adults in developing social behavior in public settings.

• Administrative duties; heavy phones, filing, processing reports, record keeping, faxing, and data entry. Served as a mentor by

offering coaching, positive reinforcement, and behavior management to individuals utilizing the program

01/2000 - 08/2003 Sales Representative, B’Koz Las Vegas, NV

• Providing a timely and delightful customer experience to every customer

• Created and set up marketing displays as designed by corporate offices

• Conducted a periodic audit of inventory

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