Customer Service Sales
Resume:
MARY CAWTHON
Lorain, OH *****
****.*******@*******.***
HIGHLY MOTIVATED CUSTOMER SERVICE PROFESSIONAL
Employment History
Jewelry Sales Associate
October 2011 to October 2013 Wal-Mart Supercenter, Avon, OH
* Demonstrated detail knowledge of all products and services.
* Accurately and efficiently rang sales on register.
* Checked in new freight and restocked merchandise where needed.
Service Representative/Teller
June 2007 to January 2010 Woodforest National Bank, Elyria, OH
* Opened accounts for customers.
* Processed transactions on customers’ accounts.
* Maintained product knowledge to better assist customers.
Team Lead
June 2002 to July 2006 Federated Department Stores, Lorain, OH
* Handled supervisor calls that were escalated due to disputes by customers on their accounts.
* As Supervisor Assist, had the ability to increase or decrease guidelines, remove late fees, and solve account issues and disputes to billing department.
* Monitored phone representatives taking calls.
Tester/Assembler
August 1995 to April 2000 Western Enterprises, Avon, OH
* Tested oxygen regulators.
* Assembled regulators.
* Repaired customers’ regulators.
Education
GED
Admiral King High
Lorain, OH
Other Experience
Lorain Products - Pre-cut assembly parts, Circuit board assembly and Inventory.
References
References are available on request.
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