Ara Djamjian
Ridgefield, CT 06877
*********@*******.***
Home: 203-***-**** Cell: 203-***-****
SUMMARY:
Senior Business Analyst and Information Technology professional with 30 years’ experience in platforms which
include z/Series, AIX systems and supporting software which include running z/OS, z/LINUX on IFLs, RACF, TOP
Secret, DB2, CICS and MQ Series, Enterprise Storage Management and TIVOLI Storage Management Software.
Skills were used to provide business and functional requirements gathering, used case documentation, testing,
project scope, time, risk and change management. Knowledge gained within the banking, brokerage and insurance
industries and adept at working with all levels of stakeholders to provide high levels of quality service.
Project management responsibilities migrating CITIGROUP’s Data Centers to new facilities that were state of the art
and architected to meeting the projected business increases. Project planning, testing, migration execution, financial
controls and upper management reporting and status reports and updates were presented by me. Three brand new
Data Centers were built to support these Board of Directors initiatives. All migrations were successfully executed
with no adverse impact to the businesses.
EDUCATION:
• Master of Science in Information Systems; Polytechnic University of New York (1991) •
• Bachelor of Science in Computer Science; City College of New York (1981)
• ITIL Foundations Training
Skills:
• Business Analysis, Process Analysis for Current and Future State, Requirements Gathering, IT Risk Management
and Documentation, Gap Analysis, Workflow Analysis, Data Modeling, Technical documentation, User Acceptance
Testing and Project Management, Excellent verbal and written communication and interpersonal skills
Application/SOFTWARE KNOWLEDGE
• JAVA, Netbeans IDE, JAVA Script, HTML, C/C++,MS SharePoint, MS Project, MS Word, MS PowerPoint, MS
Excel, MS Visio, z/OS and MVS, z/Linux, AIX, CICS, DB2, UDB, ORACLE, MQ Series, COBOL, S370 Assembler.
Experience
CITIGROUP New York Metro area March 2005 to December 2012
• GDPS (Geographically Dispersed Parallel Sysplex) Implementation.
Project Manager assigned to implement IBM’s GDPS offering to reduce outages to the business in
case of a catastrophic Failure in the Primary Production Site. Created the High Level and Detailed
Technical execution and implementation plans providing managerial direction, financial and
technical guidance to IBM and CITIGROUP’s Technical Infrastructure teams.
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Ara Djamjian
9 Still Hollow Place
Ridgefield, CT 06877
*********@*******.***
Home: 203-***-**** Cell: 203-***-****
• PROJECT RAINBOW
Project is a $350 mm initiative to replace all of the software running in the CITIBANK Branches in
North America. The software that will be deployed is a combination of programs that were written by
FIS (Fidelity Investment Services), CBNA (CITIBANK North America) and ITO, a CITIGROUP
Subsidiary located in India and Guam. Project manager responsible to coordinate the creation and
support of the test, development and quality assurance systems. This encompassed collaborating
with all the infrastructure disciplines which included z\OS Operating systems, MQ Series, CICS,
Databases (DB2 and Oracle), Network Software, Change Management, Data Center Operations,
Data Center Facilities and Senior Management. Prepared the financial details that needed to be
presented to both the business units Senior Management and the Technical Infrastructure Senior
Management.
•FUNCTIONAL ID REMEDIATION.
Functional IDs are IDs associated with Processes that run under the control of their respective
Started Tasks and Jobs. Given my prior experience and successes in remediating this task was
assigned to me unexpectedly and I was asked to give it the highest priority, due to the deadlines our
Audit and Compliance depart put on us.
Data Center Migrations Project Management
• The Lakes Nevada Migration
Responsible for meeting CITIGroup Board Commitment to move The Lakes, Nevada
Mainframe environment to the Ohio Mid West Data Center.
Manage the Build and Verification of the Mid West Data Center Mainframe environments to
facilitate the migration of CITIBANK’s CREDIT CARDS Business from The Lakes, Nevada to
the Delaware, Ohio Data Center.
• 390 Greenwich New York City Migration
Project Manager for Migrating of the Smith Barney Mainframe COB Site from the 390
Greenwich Street, N.Y. Data Center to the Roanoke, Texas Data Center.
• Solana Data Center Migration
Managerial and Oversight responsibilities for the migration of the Solana, Texas Data Center to the
Silver Spring, Maryland Data Center.
• The Close and In Sourcing OF GAITHERSBURG, Maryland
Managed the Close and In Sourcing of the Gaithersburg, Maryland third party supported COB
Facility to the South West Roanoke Data Center. This included the relocation of approximately
17,000 tapes. This mitigated the complexities of managing an Out Sourced COB facility with
respect to Goals, Objectives, Strategies and Risks. This project realized a $ 6.4mm annual save
to the corporation.
• Sioux Falls, South Dakota Data Center Migration to Roanoke, Texas
Project manager for planning and coordinating the infrastructure build of the Roanoke, Texas
South West Data Center to support the migration of CITIBANK’s Settlement and Clearing
businesses. This mandate was initiated to mitigate the risks associated with having the Primary
and Recovery site being located in a geographically concentrated Data Centers. This satisfied
the commitments CITIBANK made to the Regulatory Agencies.
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Ara Djamjian
9 Still Hollow Place
Ridgefield, CT 06877
*********@*******.***
Home: 203-***-**** Cell: 203-***-****
Smith Barney – New York City
Operating Systems and Internet Support February 1997 to March 2005
• Managed a group of approximately 25 Systems Programmers with a $3mm salary budget. We were
responsible for the Installation and Maintenance of MVS OS/390 and z/OS Systems Software, VM Systems
Software, z/LINUX Systems Software, AIX Systems Software and Internet Enterprise Software.
Started a new area to formally support the firms Internet presence. The major emphasis was to migrate an
•
RS/6000 J40 based environment to an SP/2 architecture and converted an Oracle Database to IBM’’s UDB
that provided for growth and scalability.
o The new architecture allowed the business to grow from 400,000 to 25,000,000 Internet hits per
day.
o The primary applications were Smith Barney’s Internet services to our clients and managing the
Stock Options that were given to employees of IBM, Microsoft, GM and Ford Motor Company are a
few examples.
Responsible for managing a $50mm Systems Software budget. Worked with Vendors, our Contracting and
•
Outsourcing Department to secure software needed to run our businesses and realize any cost savings and
efficiencies. During my tenure in this role I was able to save the company six million dollars annually due to
errors the vendors made and were over charging us erroneously.
Shearson Lehman Brothers– New York City May 1984 to February 1997
First Vice President – Online Systems Support
• Managed the Systems Programming Group responsible for the Installation, Customization and Maintenance
CICS, DB2, MQ, IDMS and Messaging Services development.
The Audit and Compliance department discover exposures in the RACF security system. I was the Project
•
Manager assigned to remediate these exposures. This process took one year to complete. The exposures
were remediated with no impact to the business. Security changes being sensitive to any change, extreme
caution and preventative steps were taken to ensure that our remediation actions would be uneventful.
Project Management and Planning for:
•
o The Merger between Shearson Lehman Brothers and E.F. Hutton
o The Merger between Smith Barney and Shearson E.F. Hutton
o The Merger between Smith Barney and Salomon Brothers, which included the migration of the Salomon
Brothers Data Center in Rutherford, N.J. to the Smith Barney 390 Greenwich Street Data Center in New
York City.
o The Merger between Smith Barney and Travelers insurance. This included the “Lift and Load” of the
Travelers mainframe systems from Atlanta, Georgia to the 390 Greenwich Street N.Y.C. Data Center.
o “Flipping” the 390 Greenwich Street Data Center and the Rutherford Data Center. This was in response
to 9/11 to reduce our Data Center footprint in N.Y.C. These two Data Centers reversed roles where
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Ara Djamjian
9 Still Hollow Place
Ridgefield, CT 06877
*********@*******.***
Home: 203-***-**** Cell: 203-***-****
Rutherford became the Primary Production Data Center and the 390 Greenwich Street N.Y.C. Data
Center was now the recovery site.
Migrated the Salomon Brothers LPARs from a Computer Associate’s ACF/2 Data Security system to
o
IBM’s RACF Security system.
Dun & Bradstreet Corporation
April 1981 to May 1984
• Senior CICS Systems Programmer.
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