Customer Service Sales

Angel M. Coleman

*** *** ****** *********, ******** 63383 636-***-**** halo923hotmail.com

Objective

To find a challenging career in an organization so that I may grow professionally. I am seeking a position that will

utilize my skills and expertise while offering the chance for advancement.

profile

• 9 years' experience offering outstanding service to diverse clients.

• Extended expertise in all areas of human services

• Excellent inter-person skills; able to quickly establish rapport with clients, identify needs, and match them with

appropriate resources.

• Extensive Substance Abuse Training

• Mental Health and Crisis Intervention Training

Professional accomplishments

Interpersonal Skills

• Background in compassionate care of people in various situations

• Overseeing staff members at various points in my career

• Working with a wide variety of people, from offenders to circuit judges

Time Management

• Scheduling multiple tasks each day from home visits to office work.

Leadership

• Able to work well in team environments, coordinating with a wide diversity of clients, and other skilled

professionals.

• Attended multiple training classes to increase knowledge; assisted in the facilitation of cognitive skills programs;

certified to teach anger management courses.

Multitasking

• Proficient in general office duties, including Microsoft Office and knowledge of basic business techniques and

methods of using standard word processing, spreadsheet and other office software and equipment.

• I also have an extreme sense of flexibility and the ability to improvise in any situation.

Experience

Customer Service Agent 10/2013 – 2/2014

ESM Enterprises

Probation and Parole Officer II 11/2009 – 10/2013

State of Missouri

Corrections Service Trainee 9/2008 – 11/2009

State of Missouri

Sales Associate 9/2007 – 2/2009

Kitchen Collection

Patient Counselor/Administrative Coordinator 5/2007 – 7/2008

TLC Laser Eye Centers

Corrections Officer 8/2005 – 9/2006

St. Charles County Government

Education

Lindenwood University 2002 - Present

BS – Criminal Justice

Masters – Pursuing, Professional Counseling

St. Charles Community College 2000 - 2001

Skills

Microsoft Word, Excel and PowerPoint

Contact this candidate