Assistant Office
Resume:
Vera McWilliams
H ighland H ills, Ohio 44122
OBJECT IVE
Results-oriented, enthusiastic, organized, and commit ted individual seeking to work in an
organization utilizing my Administrative and Customer skills effectively.
SKILLS SUM MARY
Excellent writ ten and verbal communication skills
Strong organizational and problem solving skills
Abili ty to successfully coordinate multiple tasks
Proactive with the ability to self-manage
Works well individually and in a team-setting
Capable of working with individuals from diverse backgrounds
Responsible with a strong reliable work ethic
Maintains client confidentiality
Excellent t ransferable skills
Abili ty to learn new processes quickly
Willingness to accept accountability for assignments, timeliness and quality of work
p roduct
Application knowledge: Word, Excel and Outlook
L aw Office of Lawrence W. Corman, Cleveland OH
03/13-10/13
Office Assistant
Answer and route all incoming calls
Properly prepare documentation and correspondence accordingly
Sort and distribute incoming mail and prepare outgoing mail
Check and direct all visitors to proper destination
Take and ret rieve messages as needed
Horseshoe Casino, Cleveland OH
06/12-12/12
Cashier
Recorded and handled all monetary t ransactions in a confidential manner
Provided check-cashing services: Ordered funds and chips to refill supplies
Exchanged tokens and gaming chips for currency
Worked under constant physical and electronic surveillance
Issued credit to customers and reconciled cash accounts
Worked with team members to achieve common goals
Provided prompt, friendly and courteous service to all guests according to gaming
r ules and regulations
Cherish Companions, Chagrin Falls OH
08/11-06/12
Caretaker
Provide personal care to include: grooming, medication assistance and
companionship
Assisted adults with meal preparation, personal shopping and t ravel plans
DLZ Ohio I nc., Cleveland OH
05/02-06/09
Receptionist
Screened and directed all incoming calls
Directed all visitors to appropriate departments
Properly filed billing forms, contracts and correspondence
Monitored and maintained meeting room scheduling
Ar ranged conference calls and video-conference meetings
Prepared t ransmittal letters and documents accordingly
Coordinated and properly distributed all incoming and outgoing mail
Prepared mailing for UPS, FEDEX, and courier service delivery
Kept record of staff logging in and out of the office
Retrieve and set-up for business lunch
Delta-T Group, I ndependence OH
02/02-05/02
Staffing Coordinator Assistant
Faxed t ime sheet and accounting information accordingly
Prepared paychecks for mailing, pickups or hold
Verified TB test, Photo ID’s and job references
Processed paperwork for criminal background checks
Scheduled new client appointments with coordinator
Processed new client “quick intake” (short profile)
Maintained current client files – Screened all incoming calls
Greeted and directed all visitors to appropriate destination
Lend Lease Apartment Management, Beachwood OH
1/00-10/01
Receptionist/Office Assistant
Prepared checks for local and international shipment
Maintained mailroom, copying and fax distribution
Generated new account files via database
Maintained all accounts payable and accounts receivable files
Screened and directed all callers and visitors to proper destination
Input IT t roubleshoot into database
John F. Kennedy High School
Cuyahoga Community College
B ishop Cosgrove Hunger Center
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