Project Manager Management
Resume:
ZARACH B. MORGAN, PMP
321-***-****? ************@*****.***
EXECUTIVE SUMMARY
Extensive experience in operations and development of hardware and
software.
Analytical, self-driven, exacting contributor with a progressive career
with consistently more challenging positions of authority based upon
superior performance of duties.
Excel in areas of project planning, costs/schedule controls, quality
control, and customer service.
A superior project manager and troubleshooter able to meet deadlines and
quality requirements ensuring high customer satisfaction and loyalty while
achieving or exceeding organizational expectations.
Record of improving efficiency, productivity, and profitability through
innovation and process improvement.
Outstanding interpersonal, motivational, and presentational skills.
Extensive experience in Agile and Waterfall project management
methodologies.
CORE COMPETENCIES
Strategic Planning . Budgeting Planning & Cost Control . Project Leadership
.Proposal Development . System Design & Development . Process Improvement .
Quality Control .
PMI/NASA PMP Certification
USDA Graduate School Project Management Certification
CMMI Certification
ISO 9000 Certification
TECHNICAL SKILLS
MS Office Suites SQL
MS Project SharePoint
EDUCATION CREDENTIALS
Cleveland State University, Cleveland, OH
Masters of Science in Industrial Engineering/Engineering Management
North Carolina Agricultural and Technical State University, Greensboro, NC
Bachelor of Science in Electrical Engineering
CAREER TRACK
Atos IT Solutions and Services, Orlando, Florida
2012-2013
SR. IT PROJECT MANAGER
Responsible for providing effective project management for IT services
including hardware and software development for Siemens North American
Enterprises.
Duties include:
Coordinated development and design of Computer/Management Information
Systems including server environments and LAN/WAN architecture.
Provided effective project management methodologies to ensure projects are
completed on schedule, on budget and met with a high customer satisfaction.
Budgets range from $10k dollars to $1Million dollars.
Developed project charter outlining scope, goals, required resources,
budget estimates, project plans, statement of work, work breakdown
structure, risk management plans, communication documents, status reports,
schedule, track project milestones and deliverables.
Provided effective vendor management.
Managed project initiation activities that include identifying contractual
obligations, client needs and goals, existing situation, necessary
contacts, and access to existing information as needed.
Ensured requirements for internal technology projects align to operational
standards. Develop alternate requirements or document exceptions as
appropriate.
Implemented enterprise wide software solutions for Siemens Health Care
(eDiscovery, Hipath4000, Windows 7). Responsible for leading a team in a
help desk environment, hands on support of over 1,500 employees and 8+
facilities in the Healthcare industry. Responsible for hands-on day to day
support of hospital applications, interdepartmental relationships, PC
deployments, Windows Server Support, while executing a high level of
customer service.
Experience with Citrix software and solutions for healthcare. Managed the
implementation for healthcare solutions through enterprise mobility
management, desktop and application virtualization, data sharing.
Developed process improvements to Siemens PM Methodologies for project
implementation. Received award. Successfully achieved SLA's/OLAs (Service
Level Agreements and Operation level agreements) and costs reduction by
improving internal process and server consolidation by 30%.
Managed a diverse range of engineering disciplines in matrix organization
for development of IT hardware and software solutions. Coordinated
activities and tasks among project team members, other internal departments
and client or vendor/subcontractor organizations as needed to meet project
goals and ensure project completion is on schedule, within budget
constraints, and of the appropriate quality standards for the project
scope.
Assigned and monitored work of project team, providing technical and
analytical support and direction. Interfaced with external clients or field-
based employees on technical matters as needed.
Reviewed technical concepts of major projects to ensure compliance with
Statement of Work and Specifications.
Developed designs and manage implementation of IT Infrastructure to include
switches, routers, firewalls, VoIP, cabling and servers.
Coordinated development of Data Center Networks to support Siemens Energy
Enterprises.
Managed Siemens Energy Enterprises server migration project. This included
migration of 200 servers to P2P, P2V, and V2P. Developed process to
streamline server implementation.
Maintained project documentation using SharePoint. Ensured PMO site
reflects latest project status/information for assigned projects.
Experience in ERP Systems (Oracle, SAP).
Extensive experience with Cisco equipment and networks.
Strong experience working with telecommunication carriers and building
contractors coordinating schedules to meet company requirements.
Harris Corporation (Consultant), Melbourne, Florida
2010-2012
SR. IT PROJECT MANAGER
Responsible for managing enterprise architecture projects for IT services
for the Assured Infrastructure Management organization covering Harris
Corporations Business Units both nationally and internationally.
Duties include:
Coordinated development and design of Computer/Management Information
Systems including server environments and LAN/WAN architecture.
Developed Enterprise Architecture design manual for Harris Corporation
Business Units. Streamline design processes for cost saving in engineering,
design, materials and implementation. Resulting in 30% reduction in
engineering time.
Developed designs and manage implementation of IT infrastructure to include
switches, routers, cabling, servers and VoIP.
Providing effective project management methodologies to ensure projects are
completed on schedule, on budget and met with a high customer satisfaction.
Developed project charter outlining scope, goals, required resources,
budget estimates, project plans, statements of work, work breakdown
structure, risk management plans, communication documents, status reports,
schedule, track project milestones and deliverables.
Effectively managed internal and external customer projects, providing
oversight to budgets that range from $10k to $1M.
Developed and maintain client relationships with all levels of management.
Improve department processes using ITIL processes, process documentation
and develop job aids.
Coordinated roll out of new sites from IT perspective, interfacing with IT
organizations.
Managed a diverse range of engineering disciplines for development of IT
networks.
Reviewed technical concepts of major projects to ensure compliance with
Statement of Work and Specifications.
Coordinated development of Data Center Networks to support Harris
Government Communication Systems.
Strong experience working with telecommunication carriers and building
contractors coordinating schedules to meet company requirements.
Experience with Citrix software and solutions for healthcare. Managed the
implementation for healthcare solutions through enterprise mobility
management, desktop and application virtualization, data sharing.
NASA (Consultant), Greenbelt, Maryland
2009-2010
SYSTEMS MANAGER
Provided management to the Goddard Space Flight Center Human Space Flight
Team to support the mission planning, integration, testing, and operational
support for radar tracking, data acquisition and communications services in
support of the Space Shuttle and International Space Station programs.
Duties include:
Effectively directed the performance of operational tasks, providing
oversight to the $2.5 Million dollar task order budget, technical and
quality performance, while ensuring corporate values are met.
Established Task Order goals and objectives, work plans, schedules for the
ground support and space network communications system while ensuring
resources are available for tasks and assignments.
Primary point of contact to NASA GSFC, NASA contractor management, and
other agencies to ensure space and ground network support for missions.
Provided effective coaching, mentoring and leadership and direct
supervision to 22 multi-discipline engineers and cross-functional teams.
Conducted briefings and technical meetings for senior management on mission
readiness and associated risks.
Provided oversight for the assembly, production and presentation of all
Readiness Reviews.
Provided cost/schedule variance analysis, cost control and associated EVM
metrics, reporting status, issues, risks, plans and progress of associated
Task Orders.
Generated sub contract proposals and cost estimates, Statements of Work and
Work Order Authorizations.
DEI Services Corporation, Winter Park, FL
2007-2009
SR. PROJECT ENGINEER
Provide effective and efficient project management to support the US Army
Aviation Logistics School (USAALS) Blackhawk Helicopter Program for
development of UH-60M Black Hawk helicopter flight simulators and
maintenance trainers
Provided technical oversight to planning, execution and field support
phases for the Black Hawk program with value-added life cycle management
for modeling and simulation, training and test instrumentation systems that
support the joint War fighter.
Led Integrated Product Team to interface with customer technical
representatives on technical issues for purposes of system configuration,
requirement definition and risk mitigation.
Provided direction and oversight to a team of electrical, mechanical,
software, and specialty engineers during all acquisition product life-cycle
phases, including concept development, system requirements, design,
integration, and validation.
Directed the coordination of all implementation tasks involving third party
vendors and provided oversight to subcontractor TADSS organizations.
Developed work packages for the hardware and software design tasks
necessary to meet the defined engineering requirements, resulting in 30%
reduction in engineering time.
Developed and Maintained Integrated Master Schedule for each hardware and
software design task WBS, track EVM and other metrics related to schedule
and project.
Proactively managed systems development, implementation and risk.
Developed training software.
Organized and conducted periodic design reviews ( Preliminary Design
Review, Critical Design Review, Peer Reviews)
Assisted in proposal preparation for related capabilities, products and
derivatives with various types of contracts, proposal analysis, source
selection and acquisition.
NASA, Kennedy Space Center, FL 2005 - 2007
PROJECT ENGINEERING MANAGER,
Managed the design and development of key systems, processes and procedures
in support of multimillion dollar space programs.
Directed, assigned and supervised 18 Systems Engineers and staff members,
led efforts designing, developing, testing, integrating, and certifying
engineering systems.
Directed configuration and system development of Launch and Range Systems
to include next GEN Mobile Launch Platform's and Communication Command and
Control Systems.
Led IPT to develop Launch Systems Command and Control Systems hardware
development and software integration. Managed budget of $20Million dollars.
Planned and executed highly complex systems engineering activities for
future human space flight programs which include: Concept of Operations,
Requirements Definition & Analysis, System Architecture, System &
Operational Performance Analysis, and Lifecycle Cost Analysis & Estimation.
71. Scheduled and led design reviews, performed system integration,
validation and verification and supporting analysis, developed test
procedures, ensuring delivery of services on time and at or under budget.
72. Developed project budgets, project plans, and provided reports and
training as required to technical and management personnel.
73. Provided hardware/software design oversight, system integration, system
level test, and subcontractor technical management/oversight.
74. Performed technical risk management activities and mitigation.
75. Technical expertise in Network Systems.
NASA, Cleveland, OH 2003 - 2005
PROGRAM MANAGER
Managed budgets totaling $9 Million for the Advanced Satellite Systems
Program, facilitated contract awards, and assisted in production planning
and scheduling to meet multiple project and agency deadlines.
Responsible for conducting internal program reviews and status reviews
utilizing implementation of effective program management tools/processes.
Directly responsible for program performance, customer satisfaction, growth
and profitability for assigned customer and program(s).
Established and maintained appropriate business relationships with
Academia, Industry, and DOD customer.
Implemented program management processes to ensure program cost and
schedule performance utilizing EVM processes and full cost accounting.
Controlled program scope, baseline changes, and net investment throughout
product life cycle.
Developed and executed action plans, including risk/opportunity analysis,
in conjunction with Engineering, Manufacturing, and other functional
departments for meeting schedule and cost.
NASA, Cleveland, OH
2000-2003
DIVISION MANAGER
Manufacturing Engineering Division Manager leading 125 engineers,
contractors, engineering managers and administrative support personnel in
complex model fabrication, metallurgical processing, prototype development
and instrumentation, sensors and measurement systems.
Responsible for division budget, capital expenditures and developing
division policies.
Planned and directed the manufacturing engineering division in the design,
development, test and qualification of aerospace products and systems for
commercial aircraft and space launch vehicles.
Responsible for hiring, training, planning, directing work, performance
evaluations and resolving department problems.
Contact this candidate