Customer Service Representative

** ****** ****** ***** 850-***-****

Gretna, FL 32332 Phone 850-***-****

E-mail: *****@***.***

Shandale Pearson

Objective To obtain a position in public relations and/or customer service that allows me to

communicate with and assist others.

Work February 2013 – August 2013 Profi Facility Maintenance

Experience On-Site Supervisor 2657 North Monroe Street

Tallahassee, FL 32304

• Duties included: overlooking the progression of cleaning team and relaying all

issues or concerns back to headquarters.

May 2011 – September 2011 OR&L Facility Services

Floor Tech 3717 Apalachee Parkway

Tallahassee, FL 32311

• Duties included: sweeping, mopping, stripping, waxing and buffing floors on a

daily basis.

December 2009 – September 2010 Florida State University School

Custodian 3000 School House Road

Tallahassee, FL 32311

• Job Duties: Vacuuming, trash pick-up, floor waxing, and overall maintenance of

the facility.

August 2009 – November 2009 Sports Authority

Shipping & Receiving Specialist 2415 North Monroe Street

Tallahassee, FL 32301

• Job Duties: Managing, stocking and organizing all the merchandise that comes

in and out of the store.

October 2008 – March 2009 Waffle House

Cook & Waiter 3210 North Monroe Street

Tallahassee, FL 32303

• Job Duties: Prepping, preparing and serving food orders in a timely manner.

June 2007 – July 2008 (summer job) Tallahassee Community College

Lifeguard 444 Appleyard Drive

Tallahassee, FL 32304

• Job Duties: Chaperoning while assuring the safety of students while swimming.

April 2005 – June 2007 (summer job) Boy Scouts of America

Customer Service Representative 2032 Thomasville Road

Tallahassee, FL 32308

• Job Duties: Filling, answering and re-routing phone calls, and running small

errands.

Education August 2004 – May 2008 Florida State University Schools

Tallahassee, Florida

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Received basic studies on 12 grade equivalency level and received high

school diploma in May 2008.

Achievements Deans List (Fall 2008) Eagle Scout (2007), Football (2004-2008) and Usher.

References

Derek Harris Supervisor 850-***-****

Ja’Nice Williams Supervisor 850-***-****

Additional references provide upon request.

Contact this candidate