Administrative Assistant Project Manager
Resume:
EXPERIENCE
SPAR & BERNSTEIN, NY November **** – June 2013
Administrative Assistant & Collection Specialist
• Filtered high volume outbound/inbound collection calls
• Organized conference rooms and maintain calendars
• Daily interaction with International clients pertaining to immigration matters (Central/South American Clients)
• Monitored and maintained assigned accounts
• Processed and reviewed account adjustments, resolved client discrepancies and short payments.
• Communicated and followed up effectively with customer accounts on a timely basis
• Reviewed open accounts for collection efforts
• Gathered and documented all new account AR/AP data for credit/debit approval
CUSTOM F/X INC., NY July 2012 – November 2012
Administrative Assistant/Receptionist
• Filtered high volume telephone calls, daily phone contact with clients.
• Daily contact with International Clients from Central, South American clients based in NYC.
• Daily schedule management, prepared invoices, requested client payments.
• Assisted preparing reports and documents for new and on going jobs.
• Processing and reconciliation of expenses, accounts payable and distribution of all departmental
correspondence.
XCLUZV Lifestyle Brands, NY September 2010 – June 2012
Administrative Assistant/Receptionist
• Brazilian based Company with extensive clients in Central and South America.
• Creating client presentations, internal department reports on a weekly and monthly basis.
• Direct liaison between clients and management to follow-up inquiries on submitted and pending business
deals.
• Gatekeeper, calendaring /scheduling, organizing team building luncheons and corporate functions and all
client meetings.
• Travel plans – detailed domestic & international itineraries that included airline reservations, ground
transport and lodging.
• Extensive T & E Reports, tracking departmental expenditures, supply tracking/ordering.
• Facilitated preparation of bills of lading for International deliveries to overseas clients based in Central and
South America.
• Filtered high volume telephone calls, e-mail and mail with responsibility for timely follow up.
Celtic Pharmaceutical Management, NY July 2007 – October 2010
Executive Assistant to the General Counsel
• Prepare legal document drafts redline to track edits, NDA documents, due diligence documentation, creating client
presentations, internal department reports.
• Prepared non disclosure documents, policies and documentation for several overseas clients based in
South America.
• Direct liaison between General Counsel and Management.
• Extensive T & E Report preparation and reconciliation.
• Travel plans – detailed domestic & international itineraries that included airline reservations, ground transport and
lodging.
• Project manager for emergency move - all logistics finding location, packing, contracting movers.
• Filtered high volume telephone calls, e-mail and mail with responsibility for timely follow up.
PNG Computers, NY – Information Technology Firm December 2001 – June 2007
Administrative Assistant/Receptionist
• Responsible for managing efficiently the business affairs of the Owner.
• Extensive use of PowerPoint, creating client presentations editing.
• Responsible for personal errands, banking transactions occasional client gift purchases.
• Prepared client statements and preparing invoices for payments, accounts payable.
• Responsible for ordering supplies, hardware and software needed on a bi weekly basis.
The Hartford Insurance Company, NY – Mergers & Acquisitions November 2000 – December 2001
Executive Assistant
• Supporting First Vice President and his team of four attorneys.
• Adhoc, due diligence issues, legal documentation, creating client presentations, internal meeting presentations.
• Filtered high volume telephone calls, e-mail and mail, made appointments.
• Departmental travel itineraries, processed expense reports and all related support documentation.
• Assisting clients requesting marketing information and distribution of all departmental correspondence.
• Direct liaison between brokers and underwriters to follow-up inquiries on submitted and pending business deals.
Protech Associates, NJ - Landscape Design Firm September 1990 – November 2000
Administrative Assistant/Office Manager
• Executive Assistant to President of landscaping and design firm.
• Liaison between business clientele, visitors and owner.
• Routed all client telephone calls, screened as needed.
• Distributed mail and handled faxing and outgoing customer correspondence
• Extensive use of PowerPoint, creating client presentations, managerial presentations, training presentations
• Managed calendar and daily schedules for the team.
SKILLS:
Microsoft, extensive experience using PowerPoint/Word/Excel/Outlook, Lotus Notes, Visio, Act II,
GroupWise, GoldMine, Ariba Buyer, Quickbooks, PeopleSoft, Great Plains, Taleo, Concur, Adobe Acrobat,
Turret, Avaya, Cisco, Lucent Phone systems. Extensive experience with Blackberry, Blackline /Redline.
Excellent writing and grammatical skills. Fluent in Spanish
EDUCATION
Union Catholic Regional High School – 1000 Martine Avenue, Scotch Plains, NJ
ROSSANA VERDOLIVA
STATEN ISLAND, NY 10309
*******@*****.***
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