Customer Service Sales

**** ********* **. . ******, ** ***** . Phone 251-***-****

(**************@*****.***

Arenthal Spears

Objective

To pursue an entry level management position with

opportunity for growth utilizing my professional

training and skills.

Employment

October 2011- present

Gulf Distributing

Salesman (Bulk)

Mobile, Al

Responsibilities included the implementation of

sales programs and procurement of product displays

through conversation with store management. Duties

also included heavy merchandising to ensure

products were set and maintained to company

standards. As a bulk salesman, I worked mainly with

chain grocery stores (Winn-Dixie, Wal-Mart, etc.).

Red Bull District Sales

Mobile, Al

Duties include ordering and inventory management to

maximize sales and minimize out of date and out of

stock occurrences in independent c-stores and chain

accounts. I am also responsible for the upkeep of

shelves, coolers, displays, and back stock in the

sales market. During my time on this route, it has

grown 6%, with a goal of 8% for the upcoming year.

December 2010- October 2011 Ri-Med, Inc.

Account Associate

Mobile, Al

Duties included delivery and light maintenance of

durable medical equipment for healthcare facilities

in Florida, Alabama, and Mississippi. Also

maintained a high level of customer service on a

daily basis.

August 2008- August 2010

K + D Properties

Site Supervisor/ Property Manager

Mobile, Al

Duties included the scheduling of contractors and

workers for various home rehabilitation projects.

Other responsibilities included ensuring projects

were completed properly and in a timely manner.

Once projects were completed, my responsibility was

the upkeep of property until either sold or rented.

June 2007- August 2008

Comcast Cable

Communications Technician II

Mobile, Al

Under limited supervision, performed routine cable

disconnects, pre-wires, changes of service, service

calls, Cumulative Leakage Index ride-outs, and

prewires of Multiple Dwelling Units for residential

and business customers in accordance with Comcast

procedures and practices.

January 2007- June 2007 Biomat, USA

Certified Plasma Processor

Mobile, Al

Processed donated plasma for future medicinal use.

Duties included the drawing of samples for testing

and quality. Further responsibilities included

paying donors for their donations and ensuring

plasma is maintained at Occupational Safety and

Health Administration temperature levels.

March 2006- Jan. 2007

FedEx Ground

March 2003- Feb. 2004

August 2001- Sep. 2002

March 1999- Nov. 2000

Package Handler

Mobile, Al

Loaded packages in a timely and correct manner,

insured prompt delivery by drivers to local

businesses and residences.

March 2004- Feb. 2006

Metropolitan Glass

Glazer/Helper

Mobile, Al

Installed and removed glass, windows, and doors for

businesses and residences throughout the Southeast.

October 2002- Feb. 2003

Allstate Insurance

Auto Express Claim Processor

Birmingham, Al

Processed auto claims over the telephone for

customers in nine states, ensured the prompt

response to claims and questions the insured may

have had.

November 2000- May 2001

FedEx Ground

Part-Time Service Manager

Atlanta, Ga

Managed a crew of seven employees within the

framework of a forty employee building. My goal was

to have packages unloaded in a timely and orderly

manner.

Education

January 2000- Dec. 2003 University of South Alabama

Psychology Major

Mobile, Al

GPA- 3.0

August 1995- Dec. 1996

Tuskegee University

Psychology Major

Tuskegee, Al

References

Available Upon Request

Awards received

Package Handler of the Month (3 times)- FedEx

Ground

One Year Service Award- Comcast Cable

Think Customer First- Comcast Cable

Activities

Secretary of Black Active Men Community

Organization

Varsity Basketball- Tuskegee University

Youth Football Head Coach (Mims Park)

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